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Playback issue HTML5 video, green video feed
Reported by
christia...@googlemail.com,
Nov 3 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3257.0 Safari/537.36 Example URL: www.twitch.tv Steps to reproduce the problem: 1. Open www.twitch.tv or go.twitch.tv 2. Select and open any stream 3. Video will stay green What is the expected behavior? Video should be displayed correctly What went wrong? Issue with HTML5 and hardware acceleration Did this work before? Yes 62.0.3202.75 (Offizieller Build) (64-Bit) Is it a problem with Flash or HTML5? HTML5 Does this work in other browsers? Yes Chrome version: 64.0.3257.0 Channel: canary OS Version: 10.0 Flash Version: 27.0.0.183 Contents of chrome://gpu: Note: To properly save this page, select the "Webpage, Complete" option in the Save File dialog. Graphics Feature Status Canvas: Hardware accelerated CheckerImaging: Enabled Flash: Hardware accelerated Flash Stage3D: Hardware accelerated Flash Stage3D Baseline profile: Hardware accelerated Compositing: Hardware accelerated Multiple Raster Threads: Enabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Hardware accelerated Video Decode: Hardware accelerated Video Encode: Hardware accelerated WebGL: Hardware accelerated WebGL2: Hardware accelerated Driver Bug Workarounds clear_uniforms_before_first_program_use decode_encode_srgb_for_generatemipmap disable_discard_framebuffer disable_dxgi_zero_copy_video disable_framebuffer_cmaa exit_on_context_lost force_cube_complete scalarize_vec_and_mat_constructor_args texsubimage_faster_than_teximage Problems Detected Some drivers are unable to reset the D3D device in the GPU process sandbox Applied Workarounds: exit_on_context_lost TexSubImage is faster for full uploads on ANGLE Applied Workarounds: texsubimage_faster_than_teximage Clear uniforms before first program use on all platforms: 124764, 349137 Applied Workarounds: clear_uniforms_before_first_program_use Always rewrite vec/mat constructors to be consistent: 398694 Applied Workarounds: scalarize_vec_and_mat_constructor_args ANGLE crash on glReadPixels from incomplete cube map texture: 518889 Applied Workarounds: force_cube_complete Framebuffer discarding can hurt performance on non-tilers: 570897 Applied Workarounds: disable_discard_framebuffer Use GL_INTEL_framebuffer_CMAA on ChromeOS: 535198 Applied Workarounds: disable_framebuffer_cmaa Disable KHR_blend_equation_advanced until cc shaders are updated: 661715 Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent) Decode and Encode before generateMipmap for srgb format textures on Windows: 634519 Applied Workarounds: decode_encode_srgb_for_generatemipmap Zero-copy DXGI video hangs or displays incorrect colors on AMD drivers: 623029 Applied Workarounds: disable_dxgi_zero_copy_video Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Version Information Data exported 3.11.2017, 19:43:45 Chrome version Chrome/64.0.3257.0 Operating system Windows NT 10.0.16299 Software rendering list URL https://chromium.googlesource.com/chromium/src/+/314f01c2122124dafaf99698f5049ee7d1c08140/gpu/config/software_rendering_list.json Driver bug list URL https://chromium.googlesource.com/chromium/src/+/314f01c2122124dafaf99698f5049ee7d1c08140/gpu/config/gpu_driver_bug_list.json ANGLE commit id 63458a3ed819 2D graphics backend Skia/64 8d05a2dc09b870bcd8e330a589f34cf1c7e00553- Command Line "C:\Users\GAMING\AppData\Local\Google\Chrome SxS\Application\chrome.exe" --enable-features=CheckerImaging --flag-switches-begin --flag-switches-end Driver Information Initialization time 128 In-process GPU false Passthrough Command Decoder true Supports overlays false Sandboxed false GPU0 VENDOR = 0x1002, DEVICE= 0x67df Optimus false Optimus false AMD switchable false Desktop compositing Aero Glass Diagonal Monitor Size of \\.\DISPLAY1 22.9" Driver vendor Advanced Micro Devices, Inc. Driver version 22.19.677.257 Driver date 9-22-2017 Pixel shader version 5.0 Vertex shader version 5.0 Max. MSAA samples 8 Machine model name Machine model version GL_VENDOR Google Inc. GL_RENDERER ANGLE (Radeon (TM) RX 480 Graphics Direct3D11 vs_5_0 ps_5_0) GL_VERSION OpenGL ES 3.0 (ANGLE 2.1.0.63458a3ed819) GL_EXTENSIONS GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object Disabled Extensions GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent Window system binding vendor Google Inc. (adapter LUID: 0000000000009e7f) Window system binding version 1.4 (ANGLE 2.1.0.63458a3ed819) Window system binding extensions EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization Direct rendering Yes Reset notification strategy 0x8252 GPU process crash count 0 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only R_16 Software only RG_88 Software only BGR_565 Software only RGBA_4444 Software only RGBX_8888 GPU_READ, SCANOUT RGBA_8888 GPU_READ, SCANOUT BGRX_8888 Software only BGRX_1010102 Software only BGRA_8888 Software only RGBA_F16 Software only YVU_420 Software only YUV_420_BIPLANAR Software only UYVY_422 Software only Display(s) Information Info Display[2528732444] bounds=0,0 1920x1080, workarea=0,0 1920x1040, scale=1, external Color space information {primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL, icc_profile_id:0} Bits per color component 8 Bits per pixel 24 Diagnostics 0 b3DAccelerationEnabled true b3DAccelerationExists true bAGPEnabled true bAGPExistenceValid true bAGPExists true bCanRenderWindow true bDDAccelerationEnabled true bDriverBeta false bDriverDebug false bDriverSigned false bDriverSignedValid false bNoHardware false dwBpp 32 dwDDIVersion 12 dwHeight 1080 dwRefreshRate 60 dwWHQLLevel 0 dwWidth 1920 iAdapter 0 lDriverSize 1947864 lMiniVddSize 0 szAGPStatusEnglish Enabled szAGPStatusLocalized Aktiviert szChipType AMD Radeon Graphics Processor (0x67DF) szD3DStatusEnglish Enabled szD3DStatusLocalized Aktiviert szDACType Internal DAC(400MHz) szDDIVersionEnglish 12 szDDIVersionLocalized 12 szDDStatusEnglish Enabled szDDStatusLocalized Aktiviert szDXVAHDEnglish Not Supported szDXVAModes Unknown szDescription Radeon (TM) RX 480 Graphics szDeviceId 0x67DF szDeviceIdentifier {D7B71EE2-249F-11CF-D376-B6167BC2DB35} szDeviceName \\.\DISPLAY1 szDisplayMemoryEnglish 16304 MB szDisplayMemoryLocalized 16304 MB szDisplayModeEnglish 1920 x 1080 (32 bit) (60Hz) szDisplayModeLocalized 1920 x 1080 (32 bit) (60Hz) szDriverAssemblyVersion 22.19.677.257 szDriverAttributes Final Retail szDriverDateEnglish 22.09.2017 01:00:00 szDriverDateLocalized 9/22/2017 01:00:00 szDriverLanguageEnglish English szDriverLanguageLocalized Englisch szDriverModelEnglish WDDM 2.2 szDriverModelLocalized WDDM 2.2 szDriverName C:\WINDOWS\System32\DriverStore\FileRepository\c0318503.inf_amd64_9959cf6ec0a03df4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318503.inf_amd64_9959cf6ec0a03df4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318503.inf_amd64_9959cf6ec0a03df4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318503.inf_amd64_9959cf6ec0a03df4\amdxc64.dll szDriverNodeStrongName oem4.inf:cb0ae414b0a67a88:ati2mtag_Polaris10DS:22.19.677.257:pci\ven_1002&dev_67df&rev_c7 szDriverSignDate Unknown szDriverVersion 22.19.0677.0257 szKeyDeviceID Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_34131462&REV_C7 szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video\{815806DD-B96C-11E7-B2B0-98C88B18FC56}\0000 szManufacturer Advanced Micro Devices, Inc. szMiniVdd Unbekannt szMiniVddDateEnglish Unknown szMiniVddDateLocalized Unbekannt szMonitorMaxRes Unknown szMonitorName Generic PnP Monitor szNotesEnglish No problems found. szNotesLocalized Es wurden keine Probleme gefunden. szOverlayEnglish Not Supported szRankOfInstalledDriver 00D12000 szRegHelpText Unknown szRevision Unknown szRevisionId 0x00C7 szSubSysId 0x34131462 szTestResultD3D7English Not run szTestResultD3D7Localized Nicht ausgeführt szTestResultD3D8English Not run szTestResultD3D8Localized Nicht ausgeführt szTestResultD3D9English Not run szTestResultD3D9Localized Nicht ausgeführt szTestResultDDEnglish Not run szTestResultDDLocalized Nicht ausgeführt szVdd Unbekannt szVendorId 0x1002 Log Messages GpuProcessHostUIShim: The GPU process exited normally. Everything is okay. This problem does NOT occour when you turn off hardware acceleration in the options! Audio unaffected. Works fine on the very same system with Version 62.0.3202.75 (Offizieller Build) (64-Bit)
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Nov 3 2017
hey not very familiar with the syntax here. Does "Needs-Triage-M64" mean I need to provide some additional information?
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Nov 6 2017
Unable to reproduce the issue on Win-10 using chrome reported version #64.0.3257.0 and latest canary #64.0.3259.0. Attached a screen cast for reference. Following are the steps followed to reproduce the issue. ------------ 1. Opened www.twitch.tv and signed into it. 2. Selected and opened clips 3. Played the video and observed that video displayed correctly without any issues. Reporter@ - Could you please check this issue on latest canary #64.0.3259.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not. Thanks...!!
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Nov 11 2017
Sorry had some busy days @krajshree@chromium.org Can't test again on reported verison since it already updated to latest version 64.0.3265.0 and don't know how to roll back. Issue is still there tho. I attached a video.
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Nov 11 2017
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Nov 17 2017
64.0.3271.0 still there...
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Nov 17 2017
+liberato, hubbe - have you tried updating your video card drivers?
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Nov 24 2017
64.0.3277.0 and updated to Crimson 17.11.2 still happening
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Nov 27 2017
Can you try these flags with Chrome Canary? --disable-direct-composition --disable-d3d11
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Nov 29 2017
only --disable-direct-composition did not solve it --disable-d3d11 did solved it as did --disable-direct-composition and disable-d3d11 together
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Nov 29 2017
Could you post the contents of chrome://version ? Also, could you try going to chrome://flags and change "Hardware-accelerated video decode" to "Disabled" and see if that makes a difference? Thanks.
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Nov 29 2017
One more flag to try: --disable-nv12-dxgi-video
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Nov 30 2017
--disable-nv12-dxgi-video did also solve it. Disabling HW acceleration also solves it. chrome://version content: Google Chrome 64.0.3280.0 (Offizieller Build) canary (64-Bit) (cohort: Clang-64) Überarbeitung 12d6a1a2daf69e7fed839a65b0d1284021056b6a-refs/heads/master@{#519958} Betriebssystem Windows JavaScript V8 6.4.381 Flash 27.0.0.183 C:\Users\GAMING\AppData\Local\Google\Chrome SxS\User Data\PepperFlash\27.0.0.183\pepflashplayer.dll User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3280.0 Safari/537.36 Befehlszeile "C:\Users\GAMING\AppData\Local\Google\Chrome SxS\Application\chrome.exe" --flag-switches-begin --disable-accelerated-video-decode --flag-switches-end Ausführbarer Pfad C:\Users\GAMING\AppData\Local\Google\Chrome SxS\Application\chrome.exe Profilpfad C:\Users\GAMING\AppData\Local\Google\Chrome SxS\User Data\Profile 1 Varianten 16e0dd70-3f4a17df 61fba06-f23d1dea da89714-4ad60575 64da5c1e-ca7d8d80 1e528f0f-f23d1dea b130ecb8-1410f10 6025934e-3f4a17df 7c1bc906-b5809d46 d52c4ff7-f23d1dea 3eb101d6-f23d1dea 3753beef-ca7d8d80 47e5d3db-3d47f4f4 b1edbc38-cf4f6ead 1c752ce9-ca7d8d80 41e765a5-3f4a17df a5cb8590-f23d1dea 19c1fdaf-3f4a17df 3042ad4b-cf4f6ead 9e201a2b-38d7ffb9 591576c8-b5f64237 44c96c7b-67e13ebc 57f575bb-3f4a17df e4e9ce8f-3d47f4f4 b72f69e9-f23d1dea f347910c-f23d1dea 4b61504a-794c290d 77bbdddc-f23d1dea 5485fc4d-ca7d8d80 9773d3bd-4fbbdb50 8fa604e0-18069e0e 8e3b2dc5-93702590 9e5c75f1-b7a9abb5 f79cb77b-3f4a17df 47edb3-566ebc9b 274c53f-3f4a17df 4ea303a6-759f970c d92562a9-ca7d8d80 90bcbadc-7737cf5f 447469ba-968d9885 7aa46da5-c946b150 2b33233e-62e2c3f0 25fc488a-4d2fac87 6973a1cf-f23d1dea 1aecb842-f23d1dea cac0a91c-388b6f1c ad6d27cc-1627c3cf 757a5d98-ad6bc242 f3ea30a0-84708353 23496387-232b3cab b2f0086-3f907e47 ef25c1eb-3f4a17df 2d871858-f23d1dea 344833e9-1525b35b 3f273a97-25a103a9 4bc337ce-66edfe5b 1354da85-ca7d8d80 494d8760-5f8667a 3ac60855-486e2a9c f296190c-17e37270 4442aae2-7158671e ed1d377-e1cc0f14 75f0f0a0-a5822863 e2b18481-4c073154 e7e71889-e1cc0f14 34baa302-f23d1dea f5fff3a2-f23d1dea 94e68624-f23d1dea e9ce63c1-52cb5edd 9cade933-fbb4ab19 493ac2c5-ca7d8d80 da4aaa01-f23d1dea Compiler clang
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Dec 7 2017
hardware related. the reporter used Radeon (TM) RX 480 Graphics card. I couldn't repro it on my NVidia graphic card. give to sandersd@ to follow up.
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Mar 8 2018
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Comment 1 by manoranj...@chromium.org
, Nov 3 2017