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Issue 781356 link

Starred by 6 users

Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Playback issue HTML5 video, green video feed

Reported by christia...@googlemail.com, Nov 3 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3257.0 Safari/537.36

Example URL:
www.twitch.tv

Steps to reproduce the problem:
1. Open www.twitch.tv or go.twitch.tv
2. Select and open any stream 
3. Video will stay green

What is the expected behavior?
Video should be displayed correctly

What went wrong?
Issue with HTML5 and hardware acceleration

Did this work before? Yes 62.0.3202.75 (Offizieller Build) (64-Bit)

Is it a problem with Flash or HTML5? HTML5

Does this work in other browsers? Yes

Chrome version: 64.0.3257.0  Channel: canary
OS Version: 10.0
Flash Version: 27.0.0.183

Contents of chrome://gpu: 
Note: To properly save this page, select the "Webpage, Complete" option in the Save File dialog.
Graphics Feature Status
Canvas: Hardware accelerated
CheckerImaging: Enabled
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Hardware accelerated
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_discard_framebuffer
disable_dxgi_zero_copy_video
disable_framebuffer_cmaa
exit_on_context_lost
force_cube_complete
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Use GL_INTEL_framebuffer_CMAA on ChromeOS: 535198
Applied Workarounds: disable_framebuffer_cmaa
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent)
Decode and Encode before generateMipmap for srgb format textures on Windows: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
Zero-copy DXGI video hangs or displays incorrect colors on AMD drivers: 623029
Applied Workarounds: disable_dxgi_zero_copy_video
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	3.11.2017, 19:43:45
Chrome version	Chrome/64.0.3257.0
Operating system	Windows NT 10.0.16299
Software rendering list URL	https://chromium.googlesource.com/chromium/src/+/314f01c2122124dafaf99698f5049ee7d1c08140/gpu/config/software_rendering_list.json
Driver bug list URL	https://chromium.googlesource.com/chromium/src/+/314f01c2122124dafaf99698f5049ee7d1c08140/gpu/config/gpu_driver_bug_list.json
ANGLE commit id	63458a3ed819
2D graphics backend	Skia/64 8d05a2dc09b870bcd8e330a589f34cf1c7e00553-
Command Line	"C:\Users\GAMING\AppData\Local\Google\Chrome SxS\Application\chrome.exe" --enable-features=CheckerImaging --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	128
In-process GPU	false
Passthrough Command Decoder	true
Supports overlays	false
Sandboxed	false
GPU0	VENDOR = 0x1002, DEVICE= 0x67df
Optimus	false
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY1	22.9"
Driver vendor	Advanced Micro Devices, Inc.
Driver version	22.19.677.257
Driver date	9-22-2017
Pixel shader version	5.0
Vertex shader version	5.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (Radeon (TM) RX 480 Graphics Direct3D11 vs_5_0 ps_5_0)
GL_VERSION	OpenGL ES 3.0 (ANGLE 2.1.0.63458a3ed819)
GL_EXTENSIONS	GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Window system binding vendor	Google Inc. (adapter LUID: 0000000000009e7f)
Window system binding version	1.4 (ANGLE 2.1.0.63458a3ed819)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
R_16	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	GPU_READ, SCANOUT
RGBA_8888	GPU_READ, SCANOUT
BGRX_8888	Software only
BGRX_1010102	Software only
BGRA_8888	Software only
RGBA_F16	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Display(s) Information
Info	Display[2528732444] bounds=0,0 1920x1080, workarea=0,0 1920x1040, scale=1, external
Color space information	{primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL, icc_profile_id:0}
Bits per color component	8
Bits per pixel	24
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1080
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1920
iAdapter	0
lDriverSize	1947864
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Aktiviert
szChipType	AMD Radeon Graphics Processor (0x67DF)
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Aktiviert
szDACType	Internal DAC(400MHz)
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Aktiviert
szDXVAHDEnglish	Not Supported
szDXVAModes	Unknown
szDescription	Radeon (TM) RX 480 Graphics
szDeviceId	0x67DF
szDeviceIdentifier	{D7B71EE2-249F-11CF-D376-B6167BC2DB35}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	16304 MB
szDisplayMemoryLocalized	16304 MB
szDisplayModeEnglish	1920 x 1080 (32 bit) (60Hz)
szDisplayModeLocalized	1920 x 1080 (32 bit) (60Hz)
szDriverAssemblyVersion	22.19.677.257
szDriverAttributes	Final Retail
szDriverDateEnglish	22.09.2017 01:00:00
szDriverDateLocalized	9/22/2017 01:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	Englisch
szDriverModelEnglish	WDDM 2.2
szDriverModelLocalized	WDDM 2.2
szDriverName	C:\WINDOWS\System32\DriverStore\FileRepository\c0318503.inf_amd64_9959cf6ec0a03df4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318503.inf_amd64_9959cf6ec0a03df4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318503.inf_amd64_9959cf6ec0a03df4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318503.inf_amd64_9959cf6ec0a03df4\amdxc64.dll
szDriverNodeStrongName	oem4.inf:cb0ae414b0a67a88:ati2mtag_Polaris10DS:22.19.677.257:pci\ven_1002&dev_67df&rev_c7
szDriverSignDate	Unknown
szDriverVersion	22.19.0677.0257
szKeyDeviceID	Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_34131462&REV_C7
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{815806DD-B96C-11E7-B2B0-98C88B18FC56}\0000
szManufacturer	Advanced Micro Devices, Inc.
szMiniVdd	Unbekannt
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	Unbekannt
szMonitorMaxRes	Unknown
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	Es wurden keine Probleme gefunden.
szOverlayEnglish	Not Supported
szRankOfInstalledDriver	00D12000
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x00C7
szSubSysId	0x34131462
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Nicht ausgeführt
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Nicht ausgeführt
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Nicht ausgeführt
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Nicht ausgeführt
szVdd	Unbekannt
szVendorId	0x1002
Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

This problem does NOT occour when you turn off hardware acceleration in the options!
Audio unaffected.
Works fine on the very same system with Version 62.0.3202.75 (Offizieller Build) (64-Bit)
 
f3f32f.png
335 KB View Download
Labels: Needs-Triage-M64
hey not very familiar with the syntax here.
Does "Needs-Triage-M64" mean I need to provide some additional information?
Cc: krajshree@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on Win-10 using chrome reported version #64.0.3257.0 and latest canary #64.0.3259.0.

Attached a screen cast for reference.

Following are the steps followed to reproduce the issue.
------------
1. Opened www.twitch.tv and signed into it.
2. Selected and opened clips 
3. Played the video and observed that video displayed correctly without any issues.

Reporter@ - Could you please check this issue on latest canary #64.0.3259.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.

Thanks...!!
781356.webm
16.8 MB Download
Sorry had some busy days @krajshree@chromium.org 
Can't test again on reported verison since it already updated to latest version 64.0.3265.0 and don't know how to roll back.

Issue is still there tho.
I attached a video.
2017-11-11 19-00-46.mp4
21.6 MB Download
Project Member

Comment 5 by sheriffbot@chromium.org, Nov 11 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
64.0.3271.0 still there...
Cc: hubbe@chromium.org liber...@chromium.org
+liberato, hubbe - have you tried updating your video card drivers?

Comment 8 Deleted

64.0.3277.0 and updated to Crimson 17.11.2 still happening
Can you try these flags with Chrome Canary?

--disable-direct-composition
--disable-d3d11
only --disable-direct-composition did not solve it
--disable-d3d11 did solved it 
as did --disable-direct-composition and disable-d3d11 together 

Comment 12 by hubbe@chromium.org, Nov 29 2017

Could you post the contents of chrome://version ?

Also, could you try going to chrome://flags and change "Hardware-accelerated video decode" to "Disabled" and see if that makes a difference?

Thanks.

Comment 13 by hubbe@chromium.org, Nov 29 2017

One more flag to try: --disable-nv12-dxgi-video

--disable-nv12-dxgi-video did also solve it.
Disabling HW acceleration also solves it.

chrome://version content:  


Google Chrome	64.0.3280.0 (Offizieller Build) canary (64-Bit) (cohort: Clang-64)
Überarbeitung	12d6a1a2daf69e7fed839a65b0d1284021056b6a-refs/heads/master@{#519958}
Betriebssystem	Windows
JavaScript	V8 6.4.381
Flash	27.0.0.183 C:\Users\GAMING\AppData\Local\Google\Chrome SxS\User Data\PepperFlash\27.0.0.183\pepflashplayer.dll
User-Agent	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3280.0 Safari/537.36
Befehlszeile	"C:\Users\GAMING\AppData\Local\Google\Chrome SxS\Application\chrome.exe" --flag-switches-begin --disable-accelerated-video-decode --flag-switches-end
Ausführbarer Pfad	C:\Users\GAMING\AppData\Local\Google\Chrome SxS\Application\chrome.exe
Profilpfad	C:\Users\GAMING\AppData\Local\Google\Chrome SxS\User Data\Profile 1
Varianten	16e0dd70-3f4a17df
61fba06-f23d1dea
da89714-4ad60575
64da5c1e-ca7d8d80
1e528f0f-f23d1dea
b130ecb8-1410f10
6025934e-3f4a17df
7c1bc906-b5809d46
d52c4ff7-f23d1dea
3eb101d6-f23d1dea
3753beef-ca7d8d80
47e5d3db-3d47f4f4
b1edbc38-cf4f6ead
1c752ce9-ca7d8d80
41e765a5-3f4a17df
a5cb8590-f23d1dea
19c1fdaf-3f4a17df
3042ad4b-cf4f6ead
9e201a2b-38d7ffb9
591576c8-b5f64237
44c96c7b-67e13ebc
57f575bb-3f4a17df
e4e9ce8f-3d47f4f4
b72f69e9-f23d1dea
f347910c-f23d1dea
4b61504a-794c290d
77bbdddc-f23d1dea
5485fc4d-ca7d8d80
9773d3bd-4fbbdb50
8fa604e0-18069e0e
8e3b2dc5-93702590
9e5c75f1-b7a9abb5
f79cb77b-3f4a17df
47edb3-566ebc9b
274c53f-3f4a17df
4ea303a6-759f970c
d92562a9-ca7d8d80
90bcbadc-7737cf5f
447469ba-968d9885
7aa46da5-c946b150
2b33233e-62e2c3f0
25fc488a-4d2fac87
6973a1cf-f23d1dea
1aecb842-f23d1dea
cac0a91c-388b6f1c
ad6d27cc-1627c3cf
757a5d98-ad6bc242
f3ea30a0-84708353
23496387-232b3cab
b2f0086-3f907e47
ef25c1eb-3f4a17df
2d871858-f23d1dea
344833e9-1525b35b
3f273a97-25a103a9
4bc337ce-66edfe5b
1354da85-ca7d8d80
494d8760-5f8667a
3ac60855-486e2a9c
f296190c-17e37270
4442aae2-7158671e
ed1d377-e1cc0f14
75f0f0a0-a5822863
e2b18481-4c073154
e7e71889-e1cc0f14
34baa302-f23d1dea
f5fff3a2-f23d1dea
94e68624-f23d1dea
e9ce63c1-52cb5edd
9cade933-fbb4ab19
493ac2c5-ca7d8d80
da4aaa01-f23d1dea
Compiler	clang


Components: -Internals>Media Internals>Media>Hardware
Owner: sande...@chromium.org
Status: Assigned (was: Unconfirmed)
hardware related. the reporter used Radeon (TM) RX 480 Graphics card. I couldn't repro it on my NVidia graphic card.
give to sandersd@ to follow up.
Owner: liber...@chromium.org

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