[Stable Play] Bookmark / history page loads in blank/black |
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Issue descriptionChrome Version: 62.0.3202.66, 62.0.3202.73 OS: Android What steps will reproduce the problem? We saw user report bookmark/history page not load at all. Some say page load in blank and some say in black. This is not new to M62 and might be related to crbug.com/767913 . However, since we're seeing more reports now, I'm filing this bug to track this issue. We're reaching out to users to get more information and repro steps. In-app feedback: https://listnr.corp.google.com/report/80178932182 https://listnr.corp.google.com/report/80153467828 https://listnr.corp.google.com/report/79035102923 https://listnr.corp.google.com/report/78403684854 https://listnr.corp.google.com/report/78165835962 Play Review: https://listnr.corp.google.com/report/80436445141 https://listnr.corp.google.com/report/80070588226 https://listnr.corp.google.com/report/79904909023 https://listnr.corp.google.com/report/79800539675 https://listnr.corp.google.com/report/79776330262 https://listnr.corp.google.com/report/77784845931 https://listnr.corp.google.com/report/77208848269
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Nov 6 2017
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Nov 6 2017
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Nov 10 2017
calamity@ please re-assign if you are not the right owner. Someone needs to look into this issue since so many users complain about it.
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Nov 10 2017
I'm probably the right person, but I need a reproduction case, or more information.
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Nov 10 2017
calamity@, please feel free to let me know if there's any data you need from user to debug. We can reach out to users by email. Thanks.
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Nov 13 2017
Ok, after getting access to the bug reports, this is definitely not due to my changes. Assigning to twellington who wrote the Android version. ccing a couple of others who may know more.
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Nov 13 2017
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Nov 13 2017
clank-te@ folks on the thread - based on #1, it looks like we tried a bunch of devices and haven't been able to reproduce? It looks like all of the reports are from tablets, is that correct? A repro would be the best way to gain traction on this. hongchichang@ - here are some questions that could help with reproducing: 1) Repro steps. Are they trying to access these surfaces through the app menu? 2) Are users experiencing this consistently (100% repro)? 3) Are they able to view any of downloads, history, or bookmarks (which surfaces are affected)? 4) Are they signed in? (maybe there's a sync change affecting these pages) In 62, huayinz@ made some visual updates to history/bookmarks/downloads, which shouldn't have an impact on items being loaded. Other than that, I can't think of any recent changes to these surfaces.
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Nov 13 2017
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Nov 13 2017
We have seen reports on Phones as well eg: https://listnr.corp.google.com/product/282/report/80178932182 https://listnr.corp.google.com/product/282/report/78165835962 Tried on S6 Edge / N but couldn't repro the issue. Bookmarks and history loads fine.
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Nov 14 2017
Adding to C#1, Yes we tried on the mentioned devices but unfortunately couldn't reproduce. Bookmarks and History looks good.
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Nov 14 2017
Also tried on Samsung Galaxy S6 Edge Plus(SM-G928G) / NRD90M but not reproducible.
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Feb 7 2018
Without a repro, this is un-actionable. Are we still seeing user reports for M63/64? |
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Comment 1 by kgna...@chromium.org
, Nov 3 2017