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Starred by 3 users

Issue metadata

Status: WontFix
Owner:
Closed: Nov 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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[ChromAD] authpolicy_debug not working error "The name org.chromium.AuthPolicy was not provided by any service files. "

Project Member Reported by alu...@chromium.org, Oct 31 2017

Issue description

Chrome OS Versions affected:

Chrome 62.0.3202.74  STABLE
63.03239.20 DEV 
64.0.3253.0 CANARY


authpolicy_debug not working on several versions stable, beta, dev, canary

Error:  "The name org.chromium.AuthPolicy was not provided by any service files."

Steps to repro:

1) Follow steps here https://support.google.com/chrome/a/answer/7497305?hl=en
2) See error  "The name org.chromium.AuthPolicy was not provided by any service files. "

see screenshot for error. 

 
image (2).png
355 KB View Download

Comment 1 by alu...@chromium.org, Oct 31 2017

Cc: alu...@chromium.org
Labels: OS-Chrome

Comment 3 by alu...@google.com, Nov 2 2017

I just tried this on Chrome 62 beta. 9901.54.0 

I made sure to Enterprise enroll using a Google account from a Google Domain with Active Directory 

Steps to repro:

1) Enterprise enrolled  
2) See "Join Device to Domain"  screen
3) Go to crosh>  
4) authpolicy_debug 3   

Results:

Same error"  The name org.chromium.AuthPolicy was not provided by any service files. "
Can you check whether authpolicyd is running in ps? I would have expected yes, but the error indicates it's not running. When I tried here, it did run. Strange.

If it's NOT running, enter this:

echo "3" > /run/authpolicyd/flags_default_level

This does the same as authpolicy_debug 3 would do if authpolicy was running. You might have to create the folder first if it doesn't exist. Then repro the problem and check authpolicy.log. It should be significantly longer and contain stuff like

disable_seccomp  OFF
log_seccomp      ON
...

If you see that, it worked.

Comment 5 by alu...@google.com, Nov 3 2017

I don't see authpolicyd running.  



Chrome OS: 62.0.3202.74 Beta 9901.54.0 Kevin device. 

Here's a video showing the Enterprise Enrollment and the AD "Device Join" screen and then going to the shell to check for authpolicyd via ps, and then trying to set the debug .

https://drive.google.com/a/google.com/file/d/1-CXvCJqt4D3X4LSeM2YSLtGtycXFalgL/view?usp=sharing


What version is the chromad team testing on? 


Cc: ljusten@chromium.org
Owner: alu...@chromium.org
Status: WontFix (was: Untriaged)
WAI, kinda. Kevin is an ARM board (aarch64) and we currently don't support ARM (and we do a terrible job messaging this). Authpolicy only runs on x86-64 and it just won't start on ARM or 32 bit x86. I'll file a bug to add an error message in Chrome.

Can you confirm that it works on an x64 board?

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