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Issue 779840 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner:
Last visit > 30 days ago
Closed: Nov 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug-Regression



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Chrome symbols are missing for render crashes.

Project Member Reported by sontis@chromium.org, Oct 30 2017

Issue description

Chrome Version: 63.0.3239.20
OS:10032.21.0 

What steps will reproduce the problem?
(1) Sign in to the device.
(2) Trigger render crash.
     Navigate to "chrome://crash" page.
(3) Start upload the crash report from chrome://crashes page.
(4) Note the crash report ID from chrome://crashes page.
(5) search the crash report in crash server (go/crash).

What is the expected result?
Chrome symbols should be present.

What happens instead?
Chrome symbols are missing.

Note: Facing this issue only with render crashes. 
Chrome symbols are present for browser crashes.

Render crash links (chrome symbols are missing):
https://crash.corp.google.com/browse?stbtiq=9ecc94bdba0ebdce&sql_dialect=googlesql
https://crash.corp.google.com/browse?stbtiq=a3c3e6ad71e8c38e%20&sql_dialect=googlesql
https://crash.corp.google.com/browse?stbtiq=7d7b9dac2ef026e4&sql_dialect=googlesql

https://crash.corp.google.com/browse?q=product.Version%3D%2763.0.3239.20%27%20AND%20product.name%3D%27Chrome_ChromeOS%27%20AND%20custom_data.ChromeCrashProto.ptype%3D%27renderer%27&sql_dialect=googlesql&ignore_case=false&enable_rewrite=true&omit_field_name=&omit_field_value=&omit_field_opt=%3D#-property-selector,+samplereports



Browser crash links (chrome symbols are present):

https://crash.corp.google.com/browse?stbtiq=5eba93a2c4e144ac&sql_dialect=googlesql
https://crash.corp.google.com/browse?stbtiq=9868427dca135cf7&sql_dialect=googlesql
https://crash.corp.google.com/browse?stbtiq=d0e275d5d51e8e14&sql_dialect=googlesql


 

Comment 1 Deleted

Cc: bhthompson@chromium.org josa...@chromium.org
Labels: ReleaseBlock-Stable
Owner: vapier@chromium.org
Status: Assigned (was: Untriaged)
was this happening on previous stable 9901.54.0	62.0.3202.74?

Mike, are you aware of any recent change on symbols uploading?
Cc: -pgangishetty@chromium.org dgarr...@chromium.org
+dgarret too 
i don't think it's related to symbol upload.  there are crashes from the same build & board & release where symbols are missing and symbols are found:

63.0.3239.26 on monroe-signed-mp-v2keys
https://crash.corp.google.com/browse?stbtiq=7d7b9dac2ef026e4  missing
https://crash.corp.google.com/browse?stbtiq=9868427dca135cf7  found

if you look at the builds where symbols are missing, the chrome debug id is wrong:
https://crash.corp.google.com/browse?stbtiq=7d7b9dac2ef026e4#5
0x00007fe075e00000	0x00007fe07c181000	/opt/google/chrome/chrome		000000000000000000000000000000000

the debug id is given to us by Chrome itself as part of its minidump creation.  crash-reporter just passes along the dump it was given.  so someone on the Chrome side needs to own this.
Cc: thakis@chromium.org
Owner: ivanpe@chromium.org
+ivanpe@, +thakis

Ivan/Nico, are you aware of recent changes/known issue with debug id for crash reporting?
If you look at the "Modules" tab for the reports that is missing symbols (https://crash.corp.google.com/browse?stbtiq=7d7b9dac2ef026e4#5_, you'll see that the Debug Identifier is: "000000000000000000000000000000000".  This is known issue in Breakpad client.

For more details: https://groups.google.com/a/google.com/d/msg/crash-team/v9LrkzzNySs/AJt4tOzRAgAJ

We expect this to be fixed in Crashpad.  The Crashpad client for Android and Linux is almost ready.  The Crashpad client for ChromeOS is expected in Q1-Q2 2018.
Status: WontFix (was: Assigned)
Resolving as "won't fix" as we are actively working on the Crashpad clients and we don't plan to fix this in the Breakpad client.
Cc: ivanpe@chromium.org
 Issue 791868  has been merged into this issue.

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