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Issue metadata

Status: Duplicate
Merged: issue 780701
Owner: ----
Closed: Nov 2017
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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White video in Chrome Desktop

Reported by alex.tat...@gmail.com, Oct 30 2017

Issue description

Chrome Version       : 61.0.3163.123
OS Version: 9765.85.0
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari 5:
  Firefox 4.x:
     IE 7/8/9:

What steps will reproduce the problem?
1.  Connect to Macbook pro using Chrome desktop
2.  Ensure the "Shrink to fit" selection is not selected

What is the expected result?
Video should be in "actual size" which means that due to the resolution difference the Chromebook screen will pan around the larger Macbook screen.

What happens instead of that?
The mouse and keyboard do control the Mac (as evidenced by sitting in front of the Mac and controlling via the Chromebook).  However while the mouse can be seen on the Chromebook the Mac desktop does not display.  Instead the screen is white.


Please provide any additional information below. Attach a screenshot if
possible.
This feature was working fine until a couple of weeks ago and stopped.  Could be due to a ChromeOS update.  Can still control if Shrink to fit is not selected however the large resolution Mac display is nearly impossible to see on the small 13 inch Chromebook screen.

Tried removing Remote Desktop plugin from the Chromebook, removing and reinstalling the Remote Desktop Mac application.  Same behavior for external display and built-in display on the Macbook.

Also, to change modes from Shrink to fit to normal a restart of the session is required.  This is also new, previously I could change between the modes by simply picking a mode from the menu.  Now that change does not occur until I stop and restart the remote session.


UserAgentString: Mozilla/5.0 (X11; CrOS aarch64 9765.85.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.123 Safari/537.36



 
RDP.jpg
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Mergedinto: 780701
Status: Duplicate (was: Unconfirmed)

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