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Issue 779239 link

Starred by 4 users

Issue metadata

Status: WontFix
Owner:
Last visit > 30 days ago
Closed: Dec 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug



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[Social Prestable] Youtube / Twitch crashes when Chrome is minimized

Project Member Reported by jainabhi...@chromium.org, Oct 27 2017

Issue description

Chrome Version: To be determined
OS: Windows

What steps will reproduce the problem?
(1) Launch Chrome and visit youtube / twitch
(2) Play a video
(3) Minimize Chrome

What is the expected result?
Youtube should not crash with an error message

What happens instead?
When using chrome and watching/ listening to youtube that when I minimise chrome it crashes youtube and gives me the "An error has occurred. Please try again later" note. Seems to only happen when chrome in in full screen

when I minimize a video on Chrome it restarts the video. If I do it again it says "An error occured, please try again later". But, if I do it on firefox, it's totally fine.


Reddit
https://www.reddit.com/r/chrome/comments/792v6x/youtube_crashes_when_minimsing_chrome/
https://www.reddit.com/r/youtube/comments/794wro/youtube_freaking_out_chrome_only/

Forum
https://productforums.google.com/forum/#!msg/chrome/Byo1_Iek-bo/MZIZzmTiAAAJ

Feedback
We dont have any user initiated feedback reports about this issue in last 48 hours.
 
Components: Internals>Media Blink>Media
Cc: brajkumar@chromium.org
Bibin@, can you please try a repro?

Comment 3 by gov...@chromium.org, Oct 27 2017

Cc: pbomm...@chromium.org
Labels: M-63
Tentatively adding M-63 for tracking. 
Cc: mlamouri@chromium.org
Components: -Internals>Media -Blink>Media Internals>Media>Video
Owner: dalecur...@chromium.org
Assigning to dalecurtis@ for triage. Could this be related to the background optimisations?
Unable to reproduce this issue on Ubuntu 14.04 & 16.04, Windows-10 and Mac OS 10.12.6 using chrome latest stable #62.0.3202.75, beta #63.0.3239.18 and dev #64.0.3251.0 with nvidia and integrated intel drivers.

Observations:
--------------
1. Opened chrome with hardware acceleration enabled
2. Navigated to YouTube and Twitch page and played videos in multiple tabs
3. Clicked on minimize button and left over for some time
4. Maximized chrome again and observed the videos are playing fine with no crashes 

As per the reddit link provided in the original comment, the user has mentioned saying this issue got resolved when the hardware acceleration is disabled and after an update of nvidia driver. 

jainabhishek@ Is there any possibilities of getting chrome crash ID's from chrome://crashes?

Thanks!


Cc: dalecur...@chromium.org
Owner: ----
Possibly, but the described behavior is below the trigger duration for the optimization; i.e., track optimization don't kick in until 10 seconds. I spent some time trying to reproduce on Linux, Windows with 62, 63, 64 w/ and w/o AdBlock Plus, uBlock Origin without effect 
Cc: liber...@chromium.org jbau...@chromium.org
cc: liberato per c#5 (turning off hardware acceleration resolves this) + jbauman in case he saw this type of issue before leaving.
Components: -Internals>Media>Video Internals>Media>Hardware
Chrome 62 has bug and will cause GPU process crashes when minimizing the whole window:
https://bugs.chromium.org/p/chromium/issues/detail?id=773199

Can anyone check if there are any error messages in chrome://gpu?
Owner: jainabhi...@chromium.org
Status: Assigned (was: Untriaged)
since crbug/773199 is fixed, jainabhishek@, can you try the chrome build 63.0.3239.40 or later to see if this bug is fixed? it seems a dup of 773199.
Status: WontFix (was: Assigned)

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