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Issue metadata

Status: WontFix
Owner: ----
Closed: Oct 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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GP setting Search Provider is not in effect even though chrome://policy shows correctly

Project Member Reported by yini...@chromium.org, Oct 24 2017

Issue description

Chrome Version: 62.0.3202.0
OS: Win

when set search provider in GroupPolicyManagementEditor and push to client machine, even though on client machine, chrome://policy does show newly set search provider (e.g www.bing.com), the actual search provider in use is still default google.com, chrome://settings also shows google as default search provider.

What steps will reproduce the problem?
(1)under Classic Adminstrative Templates(ADM)-->Google-> Google Chrome-> Default Search Provider
Enable the default search provider =>Enabled
Default search provider name =>Enabled=>www.bing.com
(2) In client machine cmd window, run gpupdate /force in order to push change into effect
(3) Launch chrome, verify chrome://policy shows:
DefaultSearchProviderEnabled: true
DefaultSearchProviderName: www.bing.com
(4). enter any word (e.g flower) in omnibox


What is the expected result?
www.bing.com is used to search flower

What happens instead?
www.google.com (the default search provider) is used to search flower
 
Cc: nyerramilli@chromium.org pastarmovj@chromium.org ligim...@chromium.org
Labels: Needs-Triage-M62 Needs-Feedback
Please configure following settings to make bing as default search provider.

-> Enable default search provider
-> Set Provider Name as you like such "BingSearch"
-> Set Search Provider url as " https://www.bing.com/search?q={searchTerms} "

Then run " gpupdate /force " command in both server and client machines

yiningc@ Could you please retest with above settings and let us know your observations.
I have tried steps provided in c#1.  I verified chrome://policy shows BingSearch as provider name, search provider url is also set to " https://www.bing.com/search?q={searchTerms} ", however, Google search is still used. In chrome://settings, Search engine has default value Google, this value is also not grayed out with text saying "this value is enforced by administrator."

Project Member

Comment 3 by sheriffbot@chromium.org, Oct 25 2017

Cc: kkaluri@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "kkaluri@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
Could you check on chrome://policy the policy level? Mandatory or Recommended?
below is the environment link, the default search provider policy is set in Windows Server, it is also pushed to windows 7 client machine. 
Chrome version is 62.0.3202.0.

https://cloud.skytap.com/configurations/24653608
Project Member

Comment 6 by sheriffbot@chromium.org, Oct 26 2017

Cc: rsorokin@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "rsorokin@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: WontFix (was: Unconfirmed)
I figured out what caused this issue. I used chrome-unsigned/.../policy-template.zip which seems incompatible with released chrome. After start a new environment, use chrome-signed/.../GoogleChromeEnterpriseBundle.zip, this bug not repro anymore.
I resolved it as Won't Fix.

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