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Issue 777349 link

Starred by 1 user
Status: WontFix
Owner: ----
Closed: Oct 2017
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: ----
Type: Bug-Security



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Security: Chrome issue

Reported by cainisfo...@gmail.com, Oct 23 2017 
Hi,

I have been facing an issue with Chrome the past few days. I'm unable to make Google my primary search engine. 

When I click on the Menu and then on settings and it opens the Chorome settings page, i'm unable to change from the existing default search engine to Google. 

Whenever I click on the Edit option, it doesn't open the edit page wherein I can enter the search engine of my choice. I have attached a screen cast of the bug in the report below. Please let me know if there is anything else that I need to do. Thank you!

Chrome Version: Version 62.0.3202.62 (Official Build) (64-bit)
Operating System: Windows 10
Apparent Chrome bug.mp4
7.3 MB View Download

Comment 1 by kenrb@chromium.org, Oct 23 2017

Status: WontFix (was: Unconfirmed)
Hi, unfortunately there isn't a great deal we can do to help, since this is a bug tracker for Chrome, and your problem is almost certainly malware or so-called "Unwanted Software" that is on your system interfering with your Chrome settings.

We do have a tool that attempts to deal with this software that tampers with Chrome settings, which you can try and see if it works:
https://www.google.com/chrome/cleanup-tool/

Failing that, Microsoft also provides a more general cleanup tool for Windows that can be effective at removing unwanted software:
https://www.microsoft.com/en-ca/download/malicious-software-removal-tool-details.aspx

There might be other options available if you look through support forums for discussions from people with similar issues.
Project Member

Comment 2 by sheriffbot@chromium.org, Jan 30 2018

Labels: -Restrict-View-SecurityTeam allpublic
This bug has been closed for more than 14 weeks. Removing security view restrictions.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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