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Issue metadata

Status: Duplicate
Owner:
Last visit 15 days ago
Closed: Nov 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: iOS
Pri: 2
Type: Bug



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Crash Google Chrome Historic

Reported by kevin...@gmail.com, Oct 22 2017

Issue description

Chrome Version (from "Settings > About Google Chrome"):62.0.3202.60
Device Type: (iPad 2, iPhone 4, etc)
URLs (if applicable):iphone 7


Behavior in Safari (if applicable):


Steps to reproduce:
(1) Open Google Chrome App
(2) Select in menu Historic
(3)

Expected result: See the page with all websites I had entered

Actual result:Chrome get crash and close all tabs

 
Components: UI>Browser>History
Labels: -Pri-3 Stability-Crash ReleaseBlock-Stable M-63 Pri-2
Owner: sczs@chromium.org
Status: Assigned (was: Unconfirmed)
Please check if this is related to crbug.com/776111

Comment 2 by sczs@chromium.org, Oct 27 2017

Hi kevinhf4, 

Is this crash happening every time you open History? 
By any chance, do you have a Brazil language config on your phone, or browse any Brazilian sites? I'm asking because we've seen a similar issue happening mostly in Brazil.

Thanks,
Sergio

Comment 3 by cma...@chromium.org, Oct 31 2017

Cc: linds...@chromium.org srikanthg@chromium.org
Lindsay/Srikanth can you help reproduce this issue?
I tried with iPhone5s and locale set to Brazil.
Browsed few websites around brazil using maps. Restaurent sites, movie sites etc. Didnot encounter any crashes. May be if we can get a crash ID from user or any other repro site urls that will be helpful.
This appears to be a dupe of issue 707241. 

We've already tried to repro this unsuccessfully many times. However if the user can provide some reproducible exact repro steps that include the sites listed in history, a video, and sync settings, we could use that info for retesting further.

Comment 6 by sczs@chromium.org, Oct 31 2017

Yes, it seems to be a dupe. We already landed a potential fix for this issue. Though we're not sure about the root cause (and why only Brazil), or if the fix will actually address it. Since we haven't been able to repro we need to wait until M63 is out.

Comment 7 by kevin...@gmail.com, Oct 31 2017

Hello,

For me its simple to reproduce the error, I am using Iphone 7

1. Open Google Chrome
2. Click in menu (3 litle dots)
3. Select "Histórico" or history in english

4. Google get crash and close the app


Google Chrome version : 62.0.3202.70


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2017-10-31 18:16 GMT-02:00 s… via monorail <
monorail+v2.1177862537@chromium.org>:
Can you open a new tab and goto chrome://crashes and send us the crash IDs from this page?
If Crash reporting is not enabled, then you have to Goto Settings > Privacy > Send Usage data > Always. Done
Now reproduce the problem again, and you should now see a crash id in chrome://crashes.

Comment 9 Deleted

Labels: Type-Bug
I managed to reproduce this but only once so far on a Simulator.
Attached is the crash log after the crash. sczs@ please take a look and see if this crash is any useful.
https://drive.google.com/file/d/1DSIgxNXKJhdJ86z12Lc16DoTmyTmJnjJ/view
Well actually with a little more consistency now. But right now only on Simulators. I can actually give it a try tomorrow with actual devices.
Here is what I tried.

Sim:A Launch Chrome and Sign in.
Wait for all Sync changes.
Turn Off Sync
SimB: Launch Chrome and Sign in with same account
Open Few tabs (facebook, wikipedia, youtube)

Sim:A Open wikipedia
Goto Settings Turn Sync ON

Sim:B Wait few seconds and Tap Menu -> History

App Crashes. This happened everytime I try to open History.
But it looks like after some history changes synced properly its no longer crashing.

I can give it a try on actual devices later.

Comment 12 by cmasso@google.com, Nov 7 2017

Any update here Srikanth?
I was not able to reproduce on devices so far. Sergio to look into further.

Comment 14 by sczs@chromium.org, Nov 7 2017

Mergedinto: 776111
Status: Duplicate (was: Assigned)
We can use this information in order to debug 776111 further if needed. Right now we don't have new information that we think can definitely help, and a patch has been already cherrypicked into M63. 

Comment 15 by sczs@chromium.org, Nov 7 2017

And just to be sure, kevinhf4@gmail.com, if you could please follow the instructions provided by Srikanth, it could be really helpful for us to have more certainty about this issue if it still exists after the next release! 

"Can you open a new tab and goto chrome://crashes and send us the crash IDs from this page?
If Crash reporting is not enabled, then you have to Goto Settings > Privacy > Send Usage data > Always. Done
Now reproduce the problem again, and you should now see a crash id in chrome://crashes."

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