Loading stuck at Processing Request.../Przetwarzam żądanie...
Reported by
kenorb@gmail.com,
Oct 21 2017
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Issue description
UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3243.0 Safari/537.36
Example URL:
any
Steps to reproduce the problem:
1. Restart Windows.
2. Open Chrome.
3. For the first few minutes, all opened pages are stuck at Processing Request...
Tested in latest Google Chrome, also in Canary.
What has been tried:
- disabling all extensions,
- changing network from WAN/LAN to mobile one (no luck),
- disabling IPv6
- trying Canary branch, same
- changing DNS to public Google
- disabling delay for startup services (services.msc)
- it happens on one laptop, not the other one.
- uninstalling anti-virus
- no firewall
What is the expected behavior?
What went wrong?
Loading stuck at Processing Request...
Cherry-picked data from chrome://tracing/ (see attached files):
Title loading
Category renderer.scheduler
Start 70.782 ms
Wall Duration 116,834.382 ms
Args: step : "loading"
--
User Friendly Category script_execute
Start 12,436.321 ms
Wall Duration 90,625.269 ms
Context {type: "FrameBlameContext",
snapshot: RenderFrame }
Does it occur on multiple sites: Yes
Is it a problem with a plugin? No
Did this work before? N/A
Does this work in other browsers? Yes
Chrome version: 62.0.3202.62 Channel: stable
OS Version: 7
Flash Version:
Related issues:
- Issue 363488
- Issue 582954
I can attach trace_record1.json.gz, but it has 26MB
,
Oct 21 2017
,
Oct 21 2017
Last screenshot pointed me to Issue 768253.
,
Oct 22 2017
Btw. Why all my comments get deleted immediately when posted?
,
Oct 22 2017
Attaching again, as I don't know whether you see the files or not.
,
Oct 22 2017
Re-assemble steps: https://unix.stackexchange.com/a/1589/21471
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Oct 23 2017
Thank you for reporting, kenorb@gmail.com. This looks like a network stack issue to me. Over to Network folks to confirm/triage.
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Oct 23 2017
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Oct 25 2017
This seems to be network issue requesting someone from the N/W team for help in further investigation and debugging of the logs attached
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Oct 26 2017
kenorb@gmail.com, Thanks for the report. I see "loading did not finished" in the attached screenshot of chrome://tracing. To assist us in debugging, can you follow instructions at https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details to provide us a net-export log? Thank you.
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Oct 28 2017
Hi there, I'm the affected user. I won't be able to run chrome://tracing as the problem appears right after starting Windows, when I start the Chrome. It freezes for some period of time and won't load any address (including chrome://net-export/). For some reason I was able to run chrome://tracing/ though.
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Oct 31 2017
I've managed to run chrome://net-export while typical chrome freeze after system start. Although I'm not sure if that recorded anything, but I've stopped recording after it unfreezed. Can anybody check it?
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Nov 7 2017
Things that struck me in the log:
1) Event 181, right at the beginning, has what looks like a sane HTTP2 session with Chrome sync, starting at t=5232 and proceeding normally. Some of the other stuff looks normal at first glance.
2) Sorting by duration (credit to Miriam for the idea), this looks a bit strange --- event 2027:
t= 0 [st= 0] +REQUEST_ALIVE [dt=99155]
--> delegate_blocked_by = "MojoAsyncResourceHandler"
--> has_upload = false
--> is_pending = true
--> load_flags = 33024 (MAYBE_USER_GESTURE | VERIFY_EV_CERT)
--> load_state = 4 (WAITING_FOR_DELEGATE)
--> method = "GET"
--> status = "SUCCESS"
--> url = "http://www.google-analytics.com/analytics.js"
t=99151 [st=99151] -DELEGATE_INFO
t=99151 [st=99151] -URL_REQUEST_DELEGATE
t=99151 [st=99151] URL_REQUEST_REDIRECTED
--> location = "https://www.google-analytics.com/analytics.js"
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Nov 8 2017
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Nov 9 2017
"Processing request" means we're stuck on something outside of the network stack, actually. In this case, it's the renderer.
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Nov 14 2017
From the attached trace: 1. V8.Execute blocks a renderer for more than 50 seconds (while not CPU busy). 2. TaskQueueManager::RunTask blocks several renderers for more than 50 seconds (CPU busy). V8 folks, can you take a look at the first case?
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Nov 14 2017
Any clue whats going on? I suppose 2. simply blocks us?
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Nov 18 2017
OK, here's what fixed it for me: Control panel > Internet options > Connections tab > LAN settings > untick both options "automatically detect settings" and "use automatic configuration script". That helped with chrome freezing on the start. I still have problem with facebook on chrome though, getting very laggy for some reason, but I guess this issue wouldn't be related to the initial one. Any ideas here would be much appreciated as well. I've tried standard things like unlogging all sessions, clearing cache, screening for any malware etc. but no success so far. It works fine on other browsers.
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Jun 15 2018
I am having the same issue if anyone wants to troubleshoot further.. Only solution I've found is to wipe the browser.. It will work for a few weeks (even with extensions enabled) and then start again. Unfortunately wiping the browser every few weeks is a lousy solution.
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Jun 18 2018
Looking at the uploaded traces I see that the very long v8.Execute slices are mostly descheduled, for example Facebook:
Wall Duration: 90625.269 ms
CPU Duration 22.129 ms
Self Time 90548.149 ms
CPU Self Time 20.423 ms
This hints towards V8 not being the culprit here as it doesn't consume any CPU cycles :)
However, there are other very large slices in the same range that are not descheduled, aka. *do* consume all the CPU:
Title: TaskQueueManager::RunTask
Category renderer.scheduler
User Friendly Category: other
Start: 9,070.822 ms
Wall Duration: 93,915.119 ms
Self Time: 93,915.119 ms
Args: queue ="default_tq"
Contexts: Context = {type: "FrameBlameContext", snapshot: TopLevel }
Up to 32s there is also TileManager activity going on in the chrome.exe process (weirdly enough it seizes action completely after that)
Name Wall Time CPU Time Self Time CPU Self Time #
MessageLoop::RunTask 1587.074 ms 1510.358 ms 593.298 ms 553.431 ms 26215
LayerTreeHostInProcess::UpdateLayers
::BuildPropertyTrees 106.197 ms 105.343 ms 106.197 ms 105.343 ms 1059
PictureLayer::Update 140.288 ms 127.199 ms 93.259 ms 95.591 ms 6359
TileManager::AssignGpuMemoryToTiles 99.699 ms 99.889 ms 89.895 ms 91.491 ms 1889
LayerTreeHostImpl::CalculateRenderPasses 41.985 ms 41.650 ms 41.985 ms 41.650 ms 1058
PictureLayer::PushPropertiesTo 37.067 ms 35.989 ms 37.067 ms 35.988 ms 4351
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Comment 1 by kenorb@gmail.com
, Oct 21 2017211 KB
211 KB View Download