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Issue 777112 link

Starred by 2 users
Status: WontFix
Owner: ----
Closed: Oct 2017
Cc:
█ krajshree@chromium.org
ccameron@chromium.org
vmp...@chromium.org
Components:
EstimatedDays: ----
NextAction: 2017-11-06
OS: Windows
Pri: 2
Type: Bug



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Green and Blue Color channels swapped

Reported by sohei.katana@googlemail.com, Oct 21 2017 
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.62 Safari/537.36

Steps to reproduce the problem:
1. Attach a VX4380-4K Monitor and install the official driver including ICC
2. Open Chrome
3. When the window is to 51% on a second monitor (Dell U3011) the problem disappears until the windows is moved back (51% on primary VX4380-4K)

What is the expected behavior?
Chrome should display green as green and blue as blue.

What went wrong?
Chrome should display green as green and blue as blue.

Did this work before? No 

Chrome version: 62.0.3202.62  Channel: stable
OS Version: 10.0
Flash Version: 

* Chrome was open, when I installed driver for the new monitor. Drivers can be found at https://www.viewsonic.com/us/productresources/view/key/vx4380-4k.html (Windows 10 Signed)
* I tested around 20 programs (including other browsers) and games and this issue only happens in Chrome and Chrome Canary (64.0.3246.0)
* The issue also exist in inkognito
* It looks like CMYK Pictures are working correct (used https://chromachecker.com/info/en/page/webbrowser to test -> Screenshot attached)
www.google.de_search_safe=off&rlz=1C1CHBF_deDE732DE732&q=google+chrome+blue+and+green&spell=1&sa=X&ved=0ahUKEwj0-tyu7YHXAhVMVRoKHVwdA2gQvwUIJCgA&biw=3654&bih=2045.png
302 KB View Download
chromachecker.com_info_en_page_webbrowser.png
1.2 MB View Download

Comment 1 by sohei.katana@googlemail.com, Oct 21 2017 

I found a workaround for everybody with the same problem.
*THIS DOESN'T MEAN IT'S NOT A BUG*

1. Close Chrome/Chromium
2. Open Windows 10 "Color Management"
3. Activate checkbox for own settings on the problematic device
4. Add an ICC profile
5. Add SRGB IEC61966-2.1
6. Set it as default
7. Close Color Management
8. Open Chrome/Chromium - Blue and Green should be correct now.

The ICC Profile (*.icm File) is part of the official driver. - Likely that this can be reproduced without the monitor and just with the icm file.

If I can be of any support, let me know.

Comment 2 by manoranj...@chromium.org, Oct 23 2017

Labels: Needs-Triage-M62

Comment 3 by sohei.katana@googlemail.com, Oct 24 2017 

My working Laptop (lateast Microsoft Surface Pro) shows exactly the same behaviour. The workaround (switching to another ICC) works there as well. - But the problem is maybe in other cases, like professionals working with a more sophisticated ICC, harder to spot.

Comment 4 by krajshree@chromium.org, Oct 26 2017

Cc: krajshree@chromium.org ccameron@chromium.org
Components: Blink>Paint
Labels: Needs-Feedback
Reporter@ - Thanks for filing the issue...!!

Could you please provide a sample ICC profile in which issue was reported to test the issue from TE-end.
This will help us in triaging the issue further.

Thanks...!!

Comment 5 by schenney@chromium.org, Oct 26 2017

NextAction: 2017-11-06

Comment 6 by ccameron@chromium.org, Oct 26 2017

Status: WontFix (was: Unconfirmed)
See further documentation of how to update OS color settings at
https://docs.google.com/document/d/1jMokB_OBkZVELu22li8vnHxAUoL1eGnLedP-1Gttv40/edit

If your machine shipped with a color profile that swaps green and blue, then this issue needs to be brought to the attention of the manufacturer.

Comment 7 by monor...@bugs.chromium.org, Nov 6 2017 

The NextAction date has arrived: 2017-11-06
►

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