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Google Chrome chashes then it is published via citrix
Reported by
ssvistun...@gmail.com,
Oct 20 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.62 Safari/537.36 Steps to reproduce the problem: 1. Open Google Chrome via Citrix Published application 2. Google chrome is open. No problem. 3. Open second window of Google Chrome via Citrix Published application. Second windows is opened. No problem. 4 Both instances of Google Chrome crashes in few seconds to 30 seconds. What is the expected behavior? We can open multi instances of chrome in every version of Google Chrome. The latest version was 60.0.3112.101. What went wrong? Google Chrome crashes with version 61* and 62* . We have 5 servers with the error. But there are 60 servers with 61* version without the problem. Crashed report ID: no How much crashed? Whole browser Is it a problem with a plugin? No Did this work before? Yes The latest version is 60.0.3112.101. Chrome version: 62.0.3202.62 and 61* Channel: stable OS Version: Windows Server 2008 R2 Flash Version: The problem started in 61* version of google Chrome. The problem does not occur if second, third, fourth windows of google chrome oped via settings - new window. But if launch additional published Chrome - all windows crashes.
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Oct 20 2017
ssvistunov.os33@, thank you for the report. Do you see any crash ids# reported in chrome://crashes?
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Oct 20 2017
Ligi, can you please look into it?
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Oct 20 2017
I had a default setup for chrome 63, was able to launch and work with chrome published via citrix. Configuration: Win 2012 server with Citrix 7.0. Kiran, could you please give a try on chrome 62 and 61.
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Oct 23 2017
ssvistunov.os33 if crash and metrics reporting is enabled can you please go to chrome://crashes and share a few of the crash ids (the server ids are the ones we can use to find them on our end) so that we can see what is going on. If you are not running with crash reporting enabled you can mail us the few most recent crash dumps that you will find in the User Data directory of Chrome inside the crashpad folder.
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Oct 23 2017
Unable to reproduce the issue, able to launch and work with chrome published via citrix. Configuration : Win 2012 server with Citrix 7.0, Win-7 client Tested versions : M62(64Bit)-#62.0.3202.45 , M61(32Bit) - #61.0.3163.100 Attaching the screen-cast for reference. ssvistunov.os33@ Could you please look into it and let us know any have steps missed while reproducing the scenario. Thank You...
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Oct 24 2017
Yes, I can try to record a video with the issue.
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Oct 24 2017
Thank you for providing more feedback. Adding requester "kkaluri@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Oct 25 2017
ssvistunov.os33@ Could you please respond to your comment #7 with screen-cast Thank You...
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Oct 25 2017
I have recorded the issue on our server 1 - without the issue. Version of Google Chrome is 60.0.3112.101 2 - with issue. Version of Google Chrome is 61.0.3163.100 3 - with issue. Version of Google Chrome is 62.0.3202.62
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Oct 25 2017
Second video
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Oct 25 2017
Thank you for providing more feedback. Adding requester "kkaluri@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Oct 25 2017
Third video
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Oct 25 2017
I'm sorry for the advertisement, but maximum attachements is 10 mb.
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Oct 25 2017
Removing from the enterprise triage queue. Seems like it's being investigating.
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Oct 26 2017
Unable to reproduce the issue on skytap environment, hence adding "TE-NeedsTriageHelp" for further triage from dev Julian, could you please look into this issue.
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Oct 26 2017
We have 60+ servers with 61* version of Chrome, but only 5 servers has the issue. I can't reproduce the issue on that servers too.
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Nov 3 2017
Please see my request in comment #5. It will be great to send us some crash dumps to see what causes the browser to close like that.
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Nov 3 2017
You can find crash dumps in attachments. Crash id is present on the videos.
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Nov 3 2017
Thanks! The latest crash dump seems to be a renderer issue but the previous one is an out of memory error (the one documented in the videos). Could it be that this server is running out of memory or you have somehow limited to maximum allowed memory Chrome can use on this server? Alternatively it can be a bug in chrome where it starts consuming too much memory. Can you check what is the memory consumption and the free memory situation when those crashes occur? Latest crash stack: STACK_TEXT: 0024c5c8 0f7faf73 33018f30 00000000 00000004 chrome_child!blink::FontCache::CrashWithFontInfo+0x67 0024c5e8 0f3074fc 0024c74c 0024c708 0024c774 chrome_child!blink::FontFallbackIterator::Next+0x4f3c91 0024c610 0f3078c5 0024c74c 0024c708 0024c7bc chrome_child!blink::FontFallbackIterator::Next+0x21a 0024c79c 0f343a91 0024c818 00000000 00000004 chrome_child!blink::HarfBuzzShaper::ShapeSegment+0x135 0024c8ec 0f3066e9 0024c930 33108904 00000000 chrome_child!blink::HarfBuzzShaper::Shape+0x184 0024c924 0f30621b 0024c954 00000004 33108904 chrome_child!blink::CachingWordShapeIterator::ShapeWord+0x89 0024c9cc 0f3058a3 0024ca68 0024cc48 0024ca2c chrome_child!blink::CachingWordShaper::Width+0x117 0024c9ec 0f3104cc 0024ca68 0024cc48 0024ca2c chrome_child!blink::Font::Width+0x2a 0024cc38 0f2eac18 0024cc48 0024cc58 00000000 chrome_child!blink::LayoutText::ComputePreferredLogicalWidths+0x487 0024cc68 0f2e97e9 00000000 00000000 2742c0c8 chrome_child!blink::LayoutText::ComputePreferredLogicalWidths+0x31 0024cccc 0f2e89e0 00000000 0024cd3c 0024cd66 chrome_child!blink::LayoutText::TrimmedPrefWidths+0x53 0024cd70 0f2e7eea 2741cb10 2741cb14 2741caa0 chrome_child!blink::LayoutBlockFlow::ComputeInlinePreferredLogicalWidths+0x29a 0024cd98 0f2e7d7b 2741cb10 2741cb14 00000000 chrome_child!blink::LayoutBlock::ComputeIntrinsicLogicalWidths+0x33 0024cdc0 0f2d8eb7 2741caa0 0024cde4 0f2d8c2b chrome_child!blink::LayoutBlock::ComputePreferredLogicalWidths+0x34 0024cdcc 0f2d8c2b 0024cdec 00000000 00000000 chrome_child!blink::LayoutBox::MinPreferredLogicalWidth+0x25 0024cde4 0f2e8bad 2741caa0 0024ce28 0024ce2c chrome_child!blink::LayoutBlock::ComputeChildPreferredLogicalWidths+0x38 0024ce60 0f2e7eea 2741ca70 2741ca74 2741ca00 chrome_child!blink::LayoutBlockFlow::ComputeInlinePreferredLogicalWidths+0x467 0024ce88 0f2e7d7b 2741ca70 2741ca74 00000000 chrome_child!blink::LayoutBlock::ComputeIntrinsicLogicalWidths+0x33 0024ceb0 0f2d8eb7 2741ca00 0024ced4 0f2d8c2b chrome_child!blink::LayoutBlock::ComputePreferredLogicalWidths+0x34 0024cebc 0f2d8c2b 0024cedc 00000000 00000000 chrome_child!blink::LayoutBox::MinPreferredLogicalWidth+0x25 0024ced4 0f2d9537 2741ca00 0024cf3c 0024cf40 chrome_child!blink::LayoutBlock::ComputeChildPreferredLogicalWidths+0x38 0024cf68 0f2e7f66 2741c9d0 2741c9d4 2741c960 chrome_child!blink::LayoutBlock::ComputeBlockPreferredLogicalWidths+0x106 0024cf90 0f2e7d7b 2741c9d0 2741c9d4 00000780 chrome_child!blink::LayoutBlock::ComputeIntrinsicLogicalWidths+0xaf 0024cfb8 0f2d8eb7 2741c960 0024cfdc 0f2d8c2b chrome_child!blink::LayoutBlock::ComputePreferredLogicalWidths+0x34 0024cfc4 0f2d8c2b 0024cfe4 00000780 00000780 chrome_child!blink::LayoutBox::MinPreferredLogicalWidth+0x25 0024cfdc 0f2e8bad 2741c960 0024d020 0024d024 chrome_child!blink::LayoutBlock::ComputeChildPreferredLogicalWidths+0x38 0024d058 0f2e7eea 2741c750 2741c754 2741c6e0 chrome_child!blink::LayoutBlockFlow::ComputeInlinePreferredLogicalWidths+0x467 0024d080 0f2e7d7b 2741c750 2741c754 000003c0 chrome_child!blink::LayoutBlock::ComputeIntrinsicLogicalWidths+0x33 0024d0a8 0f2d8eb7 2741c6e0 0024d0cc 0f2d8c2b chrome_child!blink::LayoutBlock::ComputePreferredLogicalWidths+0x34 0024d0b4 0f2d8c2b 0024d0d4 000003c0 000003c0 chrome_child!blink::LayoutBox::MinPreferredLogicalWidth+0x25 0024d0cc 0f2e8bad 2741c6e0 0024d110 0024d114 chrome_child!blink::LayoutBlock::ComputeChildPreferredLogicalWidths+0x38 0024d148 0f2e7eea 2741c610 2741c614 2741c5a0 chrome_child!blink::LayoutBlockFlow::ComputeInlinePreferredLogicalWidths+0x467 0024d170 0f2e7d7b 2741c610 2741c614 00000000 chrome_child!blink::LayoutBlock::ComputeIntrinsicLogicalWidths+0x33 0024d198 0f2ee42e 00011300 0024d1cc 0f2fbe58 chrome_child!blink::LayoutBlock::ComputePreferredLogicalWidths+0x34 0024d1a4 0f2fbe58 0024d1dc 2741c5a0 00011300 chrome_child!blink::LayoutBox::MaxPreferredLogicalWidth+0x18 0024d1cc 0f274e22 0024d214 00000000 33018494 chrome_child!blink::LayoutBox::ComputeLogicalWidthUsing+0x100 0024d23c 0f2fb300 0024d258 00000000 2741c5a0 chrome_child!blink::LayoutBox::ComputeLogicalWidth+0x197 0024d2a4 0f2fb19e 0024d2fc 2741c5a0 2741c5a0 chrome_child!blink::LayoutBox::UpdateLogicalWidth+0x3c 0024d2b4 0f2fb163 2741c604 2741c5a0 0f27bea3 chrome_child!blink::LayoutBlock::UpdateLogicalWidthAndColumnWidth+0x1d 0024d2c0 0f27bea3 2741c5a0 2741c5a0 80000000 chrome_child!blink::LayoutBlockFlow::UpdateLogicalWidthAndColumnWidth+0x9 0024d34c 0f2ecf42 00000000 2741c500 0f2822c8 chrome_child!blink::LayoutBlockFlow::UpdateBlockLayout+0x77 0024d368 0f2e93fd 2741c500 04d53618 330568c0 chrome_child!blink::LayoutBlock::UpdateLayout+0x2c 0024d3b4 0f27712a 0024d3dc 330568c0 00000000 chrome_child!blink::LayoutBlockFlow::PositionAndLayoutFloat+0x91 0024d3e0 0f2786f4 00000000 0024d42c 0024d570 chrome_child!blink::LayoutBlockFlow::PlaceNewFloats+0x63 0024d40c 0f279408 0024e444 0024e5a0 0024d42c chrome_child!blink::LineBreaker::SkipLeadingWhitespace+0x205 0024d544 0f278928 0024d570 0024e444 0024e5a0 chrome_child!blink::LineBreaker::NextLineBreak+0xb5 0024e3e0 0f304621 0024e58c 0024e444 0024e404 chrome_child!blink::LayoutBlockFlow::LayoutRunsAndFloatsInRange+0x1bc 0024e574 0f27e7b7 0024e58c 00000000 00000000 chrome_child!blink::LayoutBlockFlow::LayoutRunsAndFloats+0xa7 0024e5f0 0f2fdb96 00000001 00000000 00000000 chrome_child!blink::LayoutBlockFlow::LayoutInlineChildren+0x12b 0024e620 0f27bf12 00000001 0024e63c 2741c460 chrome_child!blink::LayoutBlockFlow::LayoutChildren+0xe7 0024e6b4 0f2ecf42 00000001 2741c500 2741c500 chrome_child!blink::LayoutBlockFlow::UpdateBlockLayout+0xe6 0024e6d0 0f2755a0 2741c460 0024e788 2741c500 chrome_child!blink::LayoutBlock::UpdateLayout+0x2c 0024e704 0f27ff06 2741c500 00000000 0024e788 chrome_child!blink::LayoutBlockFlow::PositionAndLayoutOnceIfNeeded+0x1e7 0024e768 0f27f4d8 2741c500 0024e788 00000000 chrome_child!blink::LayoutBlockFlow::LayoutBlockChild+0x89 0024e7d0 0f2fdbff 00000001 0024e824 00000000 chrome_child!blink::LayoutBlockFlow::LayoutBlockChildren+0xc5 0024e808 0f27bf12 00000001 0024e824 2741c3c0 chrome_child!blink::LayoutBlockFlow::LayoutChildren+0x150 0024e89c 0f2ecf42 00000001 2741c460 2741c460 chrome_child!blink::LayoutBlockFlow::UpdateBlockLayout+0xe6 0024e8b8 0f2755a0 2741c3c0 0024e970 2741c460 chrome_child!blink::LayoutBlock::UpdateLayout+0x2c 0024e8ec 0f27ff06 2741c460 00000000 0024e970 chrome_child!blink::LayoutBlockFlow::PositionAndLayoutOnceIfNeeded+0x1e7 0024e950 0f27f4d8 2741c460 0024e970 00000000 chrome_child!blink::LayoutBlockFlow::LayoutBlockChild+0x89 0024e9b8 0f2fdbff 00000001 0024ea0c 00000000 chrome_child!blink::LayoutBlockFlow::LayoutBlockChildren+0xc5 0024e9f0 0f27bf12 00000001 0024ea0c 2741c320 chrome_child!blink::LayoutBlockFlow::LayoutChildren+0x150 0024ea84 0f2ecf42 00000001 2741c3c0 2741c3c0 chrome_child!blink::LayoutBlockFlow::UpdateBlockLayout+0xe6 0024eaa0 0f2755a0 2741c320 0024eb58 2741c3c0 chrome_child!blink::LayoutBlock::UpdateLayout+0x2c 0024ead4 0f27ff06 2741c3c0 00000000 0024eb58 chrome_child!blink::LayoutBlockFlow::PositionAndLayoutOnceIfNeeded+0x1e7 0024eb38 0f27f4d8 2741c3c0 0024eb58 00000000 chrome_child!blink::LayoutBlockFlow::LayoutBlockChild+0x89 0024eba0 0f2fdbff 00000001 0024ebf4 00000000 chrome_child!blink::LayoutBlockFlow::LayoutBlockChildren+0xc5 0024ebd8 0f27bf12 00000001 0024ebf4 2741c320 chrome_child!blink::LayoutBlockFlow::LayoutChildren+0x150 0024ec6c 0f2ecf42 00000001 00000000 0f2822c8 chrome_child!blink::LayoutBlockFlow::UpdateBlockLayout+0xe6 0024ec88 0f2e86a0 27404000 04dc135c 27404000 chrome_child!blink::LayoutBlock::UpdateLayout+0x2c 0024ecc4 0f2ff0f6 2741c320 00000001 00000000 chrome_child!blink::LayoutBlock::LayoutPositionedObject+0xa8 0024ece0 0f27bfcc 00000001 00000000 000003ba chrome_child!blink::LayoutBlock::LayoutPositionedObjects+0x3b 0024ed74 0f2ecf42 00000001 00000000 000003ba chrome_child!blink::LayoutBlockFlow::UpdateBlockLayout+0x1a0 0024ed90 0f35bffd 00000000 00000000 235c1df8 chrome_child!blink::LayoutBlock::UpdateLayout+0x2c 0024ede8 0f1cc3b8 235c1df8 00000388 000003ba chrome_child!blink::LayoutView::UpdateLayout+0x14f 0024ee64 0f1caf4f 0024ee00 235c1df8 11cb8408 chrome_child!blink::LocalFrameView::PerformLayout+0xcf 0024ef70 0f1cabb5 00000000 235c1df8 235c1df8 chrome_child!blink::LocalFrameView::UpdateLayout+0x2d0 0024efb8 0f580dcb 00000000 00000011 f62f166e chrome_child!blink::LocalFrameView::UpdateStyleAndLayoutIfNeededRecursiveInternal+0x19d 0024efd8 0f1cc743 11cb8408 3a9e1860 00000000 chrome_child!blink::LocalFrameView::UpdateStyleAndLayoutIfNeededRecursive+0x3c 0024f038 0f580a83 00000011 0f580a6a 3309c000 chrome_child!blink::LocalFrameView::UpdateLifecyclePhasesInternal+0x6e 0024f040 0f580a6a 3309c000 00000000 514e1820 chrome_child!blink::LocalFrameView::UpdateAllLifecyclePhases+0x12 0024f050 0f1c9591 0232898c 02328980 022ca318 chrome_child!blink::PageWidgetDelegate::UpdateAllLifecyclePhases+0x17 0024f084 0f1d57cf 0232c0c4 00000000 0f1d4322 chrome_child!blink::WebViewImpl::UpdateAllLifecyclePhases+0x59 0024f090 0f1d4322 04db3408 00000000 022eefb8 chrome_child!content::RenderWidget::UpdateVisualState+0x15 0024f1dc 0f1d3d3d 022eefb8 00000000 04db33f8 chrome_child!cc::ProxyMain::BeginMainFrame+0xdc 0024f1f0 0f1d3d06 04db33f8 0024f310 0f245ff6 chrome_child!base::internal::Invoker<base::internal::BindState<void (__thiscall cc::ProxyMain::*)(std::unique_ptr<cc::BeginMainFrameAndCommitState,std::default_delete<cc::BeginMainFrameAndCommitState> >),base::WeakPtr<cc::ProxyMain>,base::internal::PassedWrapper<std::unique_ptr<cc::BeginMainFrameAndCommitState,std::default_delete<cc::BeginMainFrameAndCommitState> > > >,void __cdecl(void)>::RunImpl<void (__thiscall cc::ProxyMain::*)(std::unique_ptr<cc::BeginMainFrameAndCommitState,std::default_delete<cc::BeginMainFrameAndCommitState> >),std::tuple<base::WeakPtr<cc::ProxyMain>,base::internal::PassedWrapper<std::unique_ptr<cc::BeginMainFrameAndCommitState,std::default_delete<cc::BeginMainFrameAndCommitState> > > >,0,1>+0x34 0024f1fc 0f245ff6 04db33f8 00000000 0f245f95 chrome_child!base::internal::Invoker<base::internal::BindState<void (__thiscall cc::ProxyMain::*)(std::unique_ptr<cc::BeginMainFrameAndCommitState,std::default_delete<cc::BeginMainFrameAndCommitState> >),base::WeakPtr<cc::ProxyMain>,base::internal::PassedWrapper<std::unique_ptr<cc::BeginMainFrameAndCommitState,std::default_delete<cc::BeginMainFrameAndCommitState> > > >,void __cdecl(void)>::RunOnce+0x14 0024f208 0f245f95 00000000 02248808 02246bc0 chrome_child!base::OnceCallback<void __cdecl(void)>::Run+0xa 0024f310 0f2470be 113a6838 0024f340 0024f490 chrome_child!base::debug::TaskAnnotator::RunTask+0x104 0024f46c 0f33b33c 12612656 00000050 0024f4a8 chrome_child!blink::scheduler::TaskQueueManager::ProcessTaskFromWorkQueue+0x186 0024f538 0f339f8e 00000000 016a89e0 00000000 chrome_child!blink::scheduler::TaskQueueManager::DoWork+0x11d 0024f54c 0f245ff6 016a89e0 00000000 0f245f95 chrome_child!base::internal::Invoker<base::internal::BindState<void (__thiscall blink::scheduler::TaskQueueManager::*)(bool),base::WeakPtr<blink::scheduler::TaskQueueManager>,bool>,void __cdecl(void)>::Run+0x33 0024f558 0f245f95 016aff38 016afe98 0024f758 chrome_child!base::OnceCallback<void __cdecl(void)>::Run+0xa 0024f660 0f341039 113a6884 0024f758 016afed8 chrome_child!base::debug::TaskAnnotator::RunTask+0x104 0024f6dc 0f2464c3 0024f758 016ab3b8 016afe98 chrome_child!base::MessageLoop::RunTask+0x97 0024f7a0 0f33bb3c 113d1438 1139f8d4 1190d688 chrome_child!base::MessageLoop::DoWork+0x265 0024f7f4 0f29ac9d 016afe98 0024f8b8 0f29ac54 chrome_child!base::MessagePumpDefault::Run+0x23 0024f800 0f29ac54 00000000 0f4552c5 125f3af0 chrome_child!base::MessageLoop::Run+0xf 0024f888 0f487786 0024f9a0 00000003 0024f9b4 chrome_child!base::RunLoop::Run+0x34 0024f964 0f41e7c4 0024f9a0 016999f0 01676a50 chrome_child!content::RendererMain+0x1b0 0024f97c 0f41e671 0024fadc 00000003 0024fa84 chrome_child!content::RunNamedProcessTypeMain+0x48 0024f9d0 0f41da82 0024faa0 0024fadc 113bbcd0 chrome_child!content::ContentMainRunnerImpl::Run+0xa0 0024fa70 0f41d62d 0024fb30 013e0000 00000000 chrome_child!service_manager::Main+0x197 0024faa8 0f41d5c6 016da378 00000008 00000007 chrome_child!content::ContentMain+0x3b 0024fb08 013e5a2f 013e0000 0024fb30 125e54ae chrome_child!ChromeMain+0x106 while the older one is out of memory issue 001bdbcc 10fbc302 e0000008 00000001 00000000 KERNELBASE!RaiseException+0x58 001bdbe8 0fe65974 117300b0 00000001 000003dc chrome_child!blink::ReportOOMErrorInMainThread+0x2a 001bdbf8 0fe60076 02892df8 028934e0 02892e08 chrome_child!v8::Utils::ReportOOMFailure+0x79 001be8a8 0facdb4b 06e5dc68 06edd068 001be92c chrome_child!v8::internal::V8::FatalProcessOutOfMemory+0x24d 001be8cc 0f892a96 001be92c 000001c9 00000002 chrome_child!v8::internal::Factory::NewByteArray+0x71384c 001be8f0 0f4a0039 001be92c 02892df8 06e5dcf8 chrome_child!v8::internal::TranslationBuffer::CreateByteArray+0x1a 001be93c 0f46ebe7 028ccb88 06e5dcf8 06e5dcf8 chrome_child!v8::internal::compiler::CodeGenerator::PopulateDeoptimizationData+0x46 001be96c 0f46eb3f 001be98c 06e5dd9c 00000000 chrome_child!v8::internal::compiler::CodeGenerator::FinalizeCode+0x96 001be990 0f46eacf 06e5dc08 06e5dd9c 06e5dc08 chrome_child!v8::internal::compiler::PipelineImpl::Run<v8::internal::compiler::FinalizeCodePhase>+0x2e 001beae8 0f46ea40 001beafc ffffffff 056f2eb8 chrome_child!v8::internal::compiler::PipelineImpl::FinalizeCode+0x18 001beb00 0f3bace8 02892df8 056f2eb8 00000000 chrome_child!v8::internal::compiler::PipelineCompilationJob::FinalizeJobImpl+0x26 001beb30 0f6e3550 02882d60 06e5dc08 02882d20 chrome_child!v8::internal::CompilationJob::FinalizeJob+0x38 001beba8 0f6e3462 028ccb6c 02882d20 02892df8 chrome_child!v8::internal::`anonymous namespace'::FinalizeOptimizedCompilationJob+0xca 001bebc0 0f6e342d 02893b98 02893b7c 0f596200 chrome_child!v8::internal::Compiler::FinalizeCompilationJob+0x2b 001bebf8 0f597ced 00000000 02892df8 0f59621c chrome_child!v8::internal::OptimizingCompileDispatcher::InstallOptimizedFunctions+0x10e 001bec08 0f59624d 001bec40 02892df8 001bec3c chrome_child!v8::internal::StackGuard::HandleInterrupts+0xd2 001bec18 310863fe 00000000 001bec40 02892df8 chrome_child!v8::internal::Runtime_StackGuard+0x31 WARNING: Frame IP not in any known module. Following frames may be wrong. 001becc4 0f408b51 1b0041a1 0eb04829 27fb9ac5 0x310863fe 001bed44 0f408f90 00000000 028ccb4c 028ccb5c chrome_child!v8::internal::`anonymous namespace'::Invoke+0xe3 001bed78 0f409af9 028ccb4c 028ccb5c 00000000 chrome_child!v8::internal::Execution::Call+0x44 001bee04 0f40a11e 001bee38 028ccb60 028ccb5c chrome_child!v8::Function::Call+0xc9 001bee84 0f55d1b1 028ccb4c 028ccb5c 00000000 chrome_child!blink::V8ScriptRunner::CallFunction+0xd0 001befc4 0f55cc4f 3399a818 4f151a68 5905e560 chrome_child!blink::ScheduledAction::Execute+0xf8 001befdc 0f55c771 4a590160 11ed0cc8 4f151a68 chrome_child!blink::ScheduledAction::Execute+0x39 001bf048 0f55c8fb 001bf1a8 40018950 001bf1b0 chrome_child!blink::DOMTimer::Fired+0xe1 001bf08c 0f4ec483 40018950 00000000 0570fe10 chrome_child!blink::TimerBase::RunInternal+0x58 001bf178 0f4ea52c 115ac434 001bf1a8 001bf2e8 chrome_child!base::debug::TaskAnnotator::RunTask+0x144 001bf2c4 0f4eb577 11ed0c98 00000000 001bf300 chrome_child!blink::scheduler::TaskQueueManager::ProcessTaskFromWorkQueue+0x19f 001bf390 0f79b36e 00000000 027d7df8 001bf580 chrome_child!blink::scheduler::TaskQueueManager::DoWork+0x167 001bf3a4 0f4ec483 027d7df8 001bf580 02854848 chrome_child!base::internal::Invoker<base::internal::BindState<void (__thiscall blink::scheduler::TaskQueueManager::*)(bool),base::WeakPtr<blink::scheduler::TaskQueueManager>,bool>,void __cdecl(void)>::Run+0x33 001bf490 0f4ea2ba 115ac41c 001bf580 001bf5b4 chrome_child!base::debug::TaskAnnotator::RunTask+0x144 001bf50c 0f4ecb33 001bf580 02854848 027da720 chrome_child!base::MessageLoop::RunTask+0x9f 001bf600 0f4eac8f 115aff9c 115c4214 11b350bc chrome_child!base::MessageLoop::DoWork+0x19e 001bf61c 0f657603 02854848 001bf6d8 0f6575ba chrome_child!base::MessagePumpDefault::Run+0x16 001bf628 0f6575ba 00000000 00000000 0be973de chrome_child!base::MessageLoop::Run+0xf 001bf6a0 0f56b0da 001bf75c 00000003 001bf76c chrome_child!base::RunLoop::Run+0x34 001bf724 0f71aaf8 001bf75c 027ca950 027a57c0 chrome_child!content::RendererMain+0x1a0 001bf73c 0f71a9a5 001bf8c8 00000003 001bf880 chrome_child!content::RunNamedProcessTypeMain+0x48 001bf7b8 0f7194cd 001bf898 001bf8c8 115e43ac chrome_child!content::ContentMainRunnerImpl::Run+0xb1 001bf868 0f719008 001bf910 00e80000 115e418c chrome_child!service_manager::Main+0x179 001bf8a0 0f7188c6 02623888 00000008 00000007 chrome_child!content::ContentMain+0x3b 001bf8e8 00e859a9 00e80000 001bf910 87ebd3fc chrome_child!ChromeMain+0xc5 001bf994 00e821cb 00e80000 87ebd3fc 0000002e chrome!MainDllLoader::Launch+0x269 001bfab8 00ef8548 00e80000 00000000 00502592 chrome!wWinMain+0x18d 001bfb04 75fa336a fffde000 001bfb50 77549902 chrome!__scrt_common_main_seh+0xf6 001bfb10 77549902 fffde000 7c93b49c 00000000 kernel32!BaseThreadInitThunk+0xe 001bfb50 775498d5 00ef85c0 fffde000 ffffffff ntdll!__RtlUserThreadStart+0x70 001bfb68 00000000 00ef85c0 fffde000 00000000 ntdll!_RtlUserThreadStart+0x1b
,
Nov 3 2017
The video was recorded then no one was logged on the server except the user. Server has 16 GB memory and there are a lot of free memory. We don't limit maximum allowed memory. I will try reproduce the issue with open task manager.
,
Nov 7 2017
Chrome 61.0.3163.100 is installed and launching one chrome window on the first screen. I launched second window and chrome crashed. I went to chrome://crashes and no new crashes report were there except old. I repeated crash of chrome and no new report were there. I did not see high memory consumption. There was a lot free memory on the server.
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Nov 7 2017
From your second screenshot it is visible that you have disabled crash reporting from your browser settings and therefore no crashes are collected/reported. Please reenable crash reporting by going opening the settings window and checking the box for that setting (or if you are managing this option by policy then revert the policy to enabled).
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Nov 7 2017
I have tested with Settings - Advanced - Automatically send usage statistics and crash reports to Google on or off . No report were generated.
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Nov 7 2017
Can you take a screen shot of the process list from Task Manager after the first windows is opened and after you open the second one before it crashes. Please make sure the "Command Line" column is visible and extended as much as possible.
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Nov 8 2017
I have taken 2 screen shot before crash with version 61 and without crash with version 60.
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Nov 8 2017
Do you have any policies applied to Chrome? If so which? Also you have some flags on your main process --no-sandbox, --disable-gpu etc. which are not applied because there are no spaces between them but I would also strongly discourage you from running with the --no-sandbox flag anyways. Also it is not needed for Citrix.
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Nov 8 2017
We don't have any policies applied to Chrome via GPO on the server. Flags --no-sandbox, --disable-gpu were set when published command. This was done two years ago without me. I have attached a screen shot in business hour with 60 version of Chrome. I don't know why spaces lost in my previos screen shots. I did not change anything, except updating chrome to 61 version from 60 version and rollback. I will test it tomorrow again.
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Nov 28 2017
I removed command path parameters (--no-sandbox --disable-gpu --disable-infobars %**) in chrome published application and chrome does not crash any more. I have tested with version 62.0.3202.94. (crash is present with parameters)
,
Nov 5
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Comment 1 by ssvistun...@gmail.com
, Oct 20 2017