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Issue 776637 link

Starred by 4 users

Issue metadata

Status: WontFix
Owner:
Closed: Mar 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug-Regression



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Network Not Available is shown when signing in as non-whitelisted user

Project Member Reported by jingwee@chromium.org, Oct 20 2017

Issue description

Chrome Version: M61.0.3163.123 stable kip
OS: ChromeOS 9765.85.0

What steps will reproduce the problem?
(1) On CPanel Device Settings, select Restrict Sign-into list of users and add a few non-wildcard email addresses to the whitelist.
(2) Sign in as guest on Chrome device and confirm the policy is downloaded.
(3) Sign in as a user not in the whitelist.


What is the expected result?
Sign-in is not allowed for user not among the whitelist.


What happens instead?
"Network not available" screen is shown right after entering the email address and before asking for password.


Other observations:

If click on the "browse as guest" in the "Network not available" dialog, browsing to Internet is working proving the network is fine.

If sign-in as a whitelisted user, password screen is shown and able to sign-in successful.

After sign-in as a non-whitelisted user and is shown "Network not available", press Esc key or click on Back on the dialog. When clicking on "Add person" on the shelf, a alert dialog pops up saying "You are not authorized to use this device. Please contact the administrator for sign-in permission".  Click on "TRY AGAIN", only then the sign-in dialog would appear.

This issue was reproduced on M61.0.3163.113 9765.76.0 stable kip, M62.0.3203.63 9901.49.0 beta daisy and M63.0.3299.11 10032.7.0 dev kip. 

Reproduced on Wifi and Ethernet connection via USB adapter.

Video is available at:
https://drive.google.com/file/d/0B66sLSSfR23oQWRyWUdxektJbzA/view?usp=sharing

 
Cc: isandrk@chromium.org
Status: Available (was: Untriaged)
Owner: isandrk@chromium.org
Status: WontFix (was: Available)
As verified in M65.0.3325.167 10323.58.0 stable paine, when attempting to sign in as a non-whitelisted user, "Network not available" is still shown for a very brief second before refreshing to "You are not authorized to use this device. Please contact the administrator for sign-in permission".  The rest are normal behaviors.

In M66.0.3359.67 10452.30.0 beta paine, the "Network not available" is not shown at all and shows the unauthorized message right away.

I don't see there is any more issue.
Thanks for checking this Jing Wee!

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