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Issue metadata

Status: Archived
Owner:
Closed: Dec 20
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug


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Startup pages not opening with Ephemeral Mode

Reported by jonathan...@ltsentity5402.com, Oct 17 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36

Steps to reproduce the problem:
1. User policies are managed by a G Suite account in the Google Admin console.
2. Ephemeral mode is enabled for all users ('Force Ephemeral Mode' set to 'Erase all local user data')
3. There are two company portals, and a link to gmail, listed under 'Pages to Load on Startup'.

What is the expected behavior?
I would like the Pages to Load on Startup to appear in tabs when the user signs into Chrome.

What went wrong?
After the user signs into chrome, a new tab page is displayed instead of the three startup pages.

Did this work before? N/A 

Chrome version: 61.0.3163.100  Channel: stable
OS Version: 10.0
Flash Version: 

I was directed here from the Chrome Browser Administrator Forum. The discussion can be found here: https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!topic/chrome-admins/_ssZL8d5Zj8;context-place=forum/chrome-admins

Also, please let me know if there is a way to export the user policies, so I can share the entire configuration if needed.
 
Cc: pastarmovj@chromium.org
+Julian (since you replied on the product forum)


Cc: -pastarmovj@chromium.org
Owner: pastarmovj@chromium.org
Status: Untriaged (was: Unconfirmed)
I will look into that 
Labels: Enterprise-Policy
Hello,

I could not reproduce the issue you mention locally. Have you also set the policy "Action on startup" (https://www.chromium.org/administrators/policy-list-3#RestoreOnStartup) to the value "Open a list of URLs" which is required for the other one to take action. Can you please confirm that this fixes your issue?

A related issue we are working on is to make sure that some welcome screens are not shown when the startup urls policy is specified. This issue will cause that not only your defined pages but also those standard welcome screens appear on every run because with ephemeral profile every run is considered first run.
I do not see that policy on the admin page. Here is a list of what can be set through the google admin console: https://support.google.com/chrome/a/answer/2657289?hl=en#startup
Attached is a screenshot of the current startup policies.
startup policies.png
39.3 KB View Download
Cc: blumberg@chromium.org georgesak@chromium.org
+blumberg, +georgesak

Sorry I only now connected the dots in your first post that you manage policies over the cloud. 

The problem is that forcing ephemeral mode causes the profile to be deleted when the browser is closed which also clears the signed-in status and the policy with it so on the next run the start up pages are gone.

It does make sense to load the pages specified there after the user signs in though. Matt, WDYT?


Labels: -Pri-2 Pri-3
Status: Assigned (was: Untriaged)
Hello!
This bug is receiving this notice because there has been no acknowledgment of its existence in quite a bit of time
- If you are currently working on this bug, please provide an update.
- If you are currently affected by this bug, please update with your current symptoms and relevant logs.

If there has been no updates provided by EOD Wednesday, 12/19/18 (5pm EST), this bug will be archived and can be re-opened at any time deemed necessary.

Thank you!
Status: Archived (was: Assigned)
Due to lack of action this bug has been Archived. If work is still being done on this issue or you are still experiencing this issue please feel free to re-open with the appropriate information.

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