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Issue metadata

Status: Duplicate
Merged: issue 765686
Owner: ----
Closed: Oct 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



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wizpig-paladin: Provision failed with "Chrome failed to reach login"

Project Member Reported by nxia@chromium.org, Oct 17 2017

Issue description



10/17 04:03:18.414 INFO |      base_classes:0377| Found 7.629 GB >= 0.1 GB of space under /mnt/stateful_partition/encrypted on machine chromeos6-row2-rack20-host22
10/17 04:03:18.423 DEBUG|          ssh_host:0296| Running (ssh) 'status system-services' from '_verify_host|verify|verify_software|upstart_status|run|run_very_slowly'
10/17 04:03:18.728 DEBUG|             utils:0280| [stdout] system-services start/starting
10/17 04:03:18.774 ERROR|            repair:0332| Failed: Legacy host verification checks
Traceback (most recent call last):
  File "/usr/local/autotest/client/common_lib/hosts/repair.py", line 329, in _verify_host
    self.verify(host)
  File "/usr/local/autotest/server/hosts/repair.py", line 55, in verify
    host.verify_software()
  File "/usr/local/autotest/server/hosts/cros_host.py", line 1583, in verify_software
    raise error.AutoservError('Chrome failed to reach login. '
AutoservError: Chrome failed to reach login. System services not running.
10/17 04:03:18.775 INFO |        server_job:0214| 	FAIL	----	verify.cros	timestamp=1508238198	localtime=Oct 17 04:03:18	Chrome failed to reach login. System services not running.
10/17 04:03:18.775 INFO |            repair:0105| Skipping this operation: All host verification checks pass
10/17 04:03:18.775 DEBUG|            repair:0106| The following dependencies failed:
10/17 04:03:18.775 DEBUG|            repair:0108|     Legacy host verification checks
10/17 04:03:18.775 ERROR|           control:0077| Provision failed due to Exception.
Traceback (most recent call last):
  File "/usr/local/autotest/results/hosts/chromeos6-row2-rack20-host22/840838-provision/20171710034850/control.srv", line 54, in provision_machine
    host.verify()
  File "/usr/local/autotest/server/hosts/cros_host.py", line 1595, in verify
    self._repair_strategy.verify(self)
  File "/usr/local/autotest/client/common_lib/hosts/repair.py", line 685, in verify
    self._verify_root._verify_host(host, silent)
  File "/usr/local/autotest/client/common_lib/hosts/repair.py", line 326, in _verify_host
    self._verify_dependencies(host, silent)
  File "/usr/local/autotest/client/common_lib/hosts/repair.py", line 199, in _verify_dependencies
    self._verify_list(host, self._dependency_list, silent)
  File "/usr/local/autotest/client/common_lib/hosts/repair.py", line 188, in _verify_list
    raise AutoservVerifyDependencyError(self, failures)
AutoservVerifyDependencyError: Chrome failed to reach login. System services not running.
10/17 04:03:18.776 INFO |        server_job:0214| END FAIL	----	provision	timestamp=1508238198	localtime=Oct 17 04:03:18	
10/17 04:03:18.776 ERROR|        server_job:0864| Exception escaped control file, job aborting:
Traceback (most recent call last):
  File "/usr/local/autotest/server/server_job.py", line 856, in run
    self._execute_code(server_control_file, namespace)
  File "/usr/local/autotest/server/server_job.py", line 1357, in _execute_code
    execfile(code_file, namespace, namespace)
  File "/usr/local/autotest/results/hosts/chromeos6-row2-rack20-host22/840838-provision/20171710034850/control.srv", line 111, in <module>
    job.parallel_simple(provision_machine, machines)
  File "/usr/local/autotest/server/server_job.py", line 666, in parallel_simple
    log=log, timeout=timeout, return_results=return_results)
  File "/usr/local/autotest/server/subcommand.py", line 98, in parallel_simple
    function(arg)
  File "/usr/local/autotest/results/hosts/chromeos6-row2-rack20-host22/840838-provision/20171710034850/control.srv", line 102, in provision_machine
    raise Exception('')
Exception
10/17 04:03:18.777 INFO |        server_job:0214| INFO	----	----	timestamp=1508238198	job_abort_reason=	localtime=Oct 17 04:03:18	
 

Comment 1 by nxia@chromium.org, Oct 17 2017

Cc: jrbarnette@chromium.org
Components: Infra>Client>ChromeOS
Labels: -Pri-3 OS-Chrome Pri-1
https://luci-milo.appspot.com/buildbot/chromeos/wizpig-paladin/1230

https://pantheon.corp.google.com/storage/browser/chromeos-autotest-results/149593081-chromeos-test/chromeos6-row2-rack20-host22/


was "Chrome failed to reach login" caused by products or infra ?
> was "Chrome failed to reach login" caused by products or infra ?

The "Chrome failed to reach login" message is most commonly
caused by a Chrome bug.  In any event, it indicates a product
bug.

Mergedinto: 765686
Status: Duplicate (was: Untriaged)

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