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Issue metadata

Status: Fixed
Owner:
Closed: May 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Only English input method works in guest mode

Project Member Reported by agnescheng@chromium.org, Oct 16 2017

Issue description

Reported from partner in b/67761741

Chrome OS Version  :  <From about:version: ChromeOS R59 9460.60.0>
Type of hardware   :  basking and other platform devices all can reproduce it
BIOS version   :  <Google_Reef.9042.87.1>
EC version   :  <reef_v1.1.5900-ab1ee51>

Please specify Area-* of the system to which this bug/feature applies (add
the label below).

What steps will reproduce the problem?
1. Login to OS with guest account
2. Change input setting from Setting > Advance setting > Language > Language and input setting > Add Chinese (Traditional)
3. Check the all input Method (Cantonese, Traditional Pinyin, ...) > Done
4. Check the quick menu and choice KB to change input methods
5. Only "Traditional Pinyin input method" is workable; still only output English with others input methods


What is the expected output?
Can input Chinese with different input methods.

What do you see instead?
Only can input Chinese with "Traditional Pinyin input method" even if we can find it in menu after adding

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?)
Always can find it if login with guest account.

What is the impact to the user, and is there a workaround? If so, what is
it?
If end user login by guest and would like input Chinese, only  "Traditional Pinyin input method" input method is workable.

Please provide any additional information below.
1. Check newer image R62 9901.21.0 is the same status.
2. It's normal with login by user account


 
Cc: yhanada@chromium.org
Owner: wuyingbing@chromium.org
Hi Yingbing, can you please investigate and confirm whether this is the same issue as the issue that IME extension gets suspended unexpectedly?
Thanks.
FYI: The original report is from R-59, so merging IME extensions should not be related.
Owner: yhanada@chromium.org
Unfortunately. It's by design. 
For saving space preload disk size. Right now we only keeps English/Chinese Pinyin/Chinese Zhuyin/Spanish/Portuguese/French/Dutch/Italy/Korean in package.

And in guest mode. Extension can't download language models. So can't use Traditional Pinyin. 

yhanada@ Is that possible share login user's extension setting with guest?
Cc: devlin@chromium.org
+devlin for the extension question

I don't think it's possible, but not sure.

Comment 5 by h...@asusna.com, Oct 19 2017

Dear Google team,

the case is we can not type pinyin in guest, however, if this issue can not be fixed, can those type method which with issue be removed in guest mode?

or we are getting more and more complains and losing biz chances.

Regards,
West
@4 Sorry, I don't quite follow.  What is the extension-related question here?
Dear Google team,

should we tell the customer it is the limitation by OS design?

if so, could remove the pinyin method in guest mode?

Regards, West
Cc: omrilio@chromium.org
Owner: wuyingbing@chromium.org
Status: Assigned (was: Untriaged)
@4, I'm sorry for my late reply. The question is that can we share the downloaded language model between the extension in guest mode and the same extension in logged-in session.

We should disable IMEs that don't have their language models in guest mode.
As we state the list of IMEs in manifest.json statically, I guess it's hard to remove some IMEs only in guest mode.

wuyingbing@, can you think of how to disable IMEs that don't have language models in the guest mode?
The new version support guest mode to download LM (depends on disk space). but after restart. The LM will be clear. Need to re-download once again
Thanks for your info! That's good news. Do you have any ETA for the new version? Will it be in M-64?
IMO, We should consider guest as a special user, allow the guest profile to create persistent HTML5 storage.
Hope we can't check in the code before M64 cut. It's submitting now.
I checked on ToT (66.0.3329.0/10351.0). It seems to be fixed.
Status: Fixed (was: Assigned)

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