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Starred by 9 users

Issue metadata

Status: Unconfirmed
Owner: ----
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Feature



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Powerwashing results in duplicate devices for Google Play Music

Reported by willg...@gmail.com, Oct 14 2017

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS aarch64 10029.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3238.0 Safari/537.36
Platform: 10029.0.0 (Official Build) canary-channel kevin

Steps to reproduce the problem:
1. Powerwash multiple times throughout the year
2. Open up Manage devices in the settings in Play Music
3. Note the dupes for singular devices

What is the expected behavior?

What went wrong?
You end up with so many dupes that you exceed your device and deauth limit.

Did this work before? No 

Chrome version: 63.0.3238.0  Channel: canary
OS Version: 10029.0.0
Flash Version: 

Users shouldn't be penalized for changing channels, power washing or running a recovery.
 
Screenshot 2017-10-14 at 6.30.24 PM.png
214 KB View Download

Comment 1 by willg...@gmail.com, Oct 16 2017

So does disabling and enabling the Play Store.
Components: Platform>Apps

Comment 3 by dymp...@gmail.com, Feb 19 2018

#CBC-TS/TC-watchlist

Currently you can only "hide" devices in the Google Play Store for Android apps.

However, you do have the ability to remove devices from https://myaccount.google.com/device-activity.

Comment 4 by willg...@gmail.com, Feb 19 2018

Clearing that list from my account doesn't have any impact on dupes in Play Music though.

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