Chrome causes OS to freeze during Hangouts calls
Reported by
nik...@measured.com,
Oct 12 2017
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Issue descriptionUserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 Steps to reproduce the problem: 1. Open chrome 2. Join a hangouts call 3. At random, the entire machine freezes, no key press helps, mouse freezes. The only recourse is to hard reset the machine What is the expected behavior? What went wrong? Entire machine/OS is stops responding during hantouts calls, at random. The only solution when this happens is to hard reset the machine by pressing the power button for a few seconds. Did this work before? N/A Chrome version: 61.0.3163.100 Channel: stable OS Version: Linux Mint 18.2+cinnamon / Ubuntu 1604 Flash Version: I am using a Linux Mint 18.2 with cinnamon which is based on ubuntu 16.04. Have tried using nvidea drivers, choosing intel/nvidia card etc. Have tried disabling hardware acceleration, has no effect.
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Oct 17 2017
Unable to reproduce the issue on Ubuntu 16.04 using chrome reported version #61.0.3163.100 and latest dev #63.0.3236.7. Following are the steps followed to reproduce the issue. ------------ 1. Open chrome browser 2. Joined a hangouts call. 3. Did not observe any machine or mouse freezing. Adding label TE-Hardware-Dependency as the OS with that particular flavour i.e Linux Mint 18.2+cinnamon / Ubuntu 1604 is not available with TE-India team. Hence, adding label TE-NeedsTriageFromMTV and requesting anyone from MTV team to please have a look into the issue if that particular linux flavour is available at their end. Thanks...!!
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Oct 17
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot |
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Comment 1 by nyerramilli@chromium.org
, Oct 16 2017