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Issue metadata

Status: WontFix
Owner:
Closed: Jan 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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MSI Installation Fails

Reported by adv5...@googlemail.com, Oct 12 2017

Issue description

Version of MSI (if applicable):61.0.3163
Using group policy settings? No

I am trying to install chrome manually with the 64bit enterprise msi and am getting the error: There is a problem with this installer package. A program run as part of the setup did not finish as expected.

I have tried to install with the /i switch and also the NOGOOGLEUPDATEPING=1 but the install still fails.

Command used:

msiexec /i GoogleChromeStandaloneEnterprise.msi NOGOOGLEUPDATEPING=1 /l*v log.txt

Thanks

 

Comment 1 by pmarko@chromium.org, Oct 12 2017

Components: -Enterprise OS>Installer
Owner: grt@chromium.org
@grt:
Please take a look. Thanks!
Labels: Needs-Triage-M61 Needs-Bisect
Cc: msrchandra@chromium.org
Labels: -Needs-Bisect Needs-Feedback OS-Windows
Tested the issue using Latest Stable# 62.0.3202.62 on Windows 7 / 8.1 / 10 and could not reproduce the issue.
Installed manually by double clicking the msi file and also from Command Terminal.

@adv50hm -- Could you please provide us the error you are seeing at the time of installation.
Thanks in Advance.

Note: Removing Needs-Bisect label as of now.
Hi

Issue has been resolved turned out to be AV blocking Google update from
installing.
Project Member

Comment 5 by sheriffbot@chromium.org, Oct 23 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "msrchandra@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
@adv50hb -- Thank You for the update.
Could you please provide us the AV details which was blocking Google Update from installing.
Thank You.

Comment 7 by grt@chromium.org, Jan 10 2018

Status: WontFix (was: Unconfirmed)
Closing out since there's nothing to be done in the product for this. It would still be nice to know what A/V you were using and how it was configured. This could help us in diagnosing similar reports. Thanks.

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