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Issue 773984 link

Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 769425
Owner:
Closed: Oct 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 2
Type: Bug



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Unable to Delete - cookies and site data

Reported by gaganpri...@gmail.com, Oct 12 2017

Issue description

Steps to reproduce the problem:
1. Open the Chrome browser on your android 4.4+ handset and click the Menu button on your phone.
2. Tap Settings.
3. Scroll down to the Privacy settings section and tap the Clear browsing data option.
4. Select Advanced Tab and set the time range to All time from the drop down menu. Further tick all the checkbox on that page.
5. Tap the Clear Data option. Tap Ok, if prompted.

What is the expected behavior?
It should have cleared all the cookies and site data from the browser.

What went wrong?
It gets back to the Privacy settings page, and when I re-tap on Clear Browsing data > Advanced tab> I can see the number of uncleared cookies left on my phone.

~ PS: The above steps has been tested on Kitkat, Marshmallow and Nougat handsets.

Did this work before? N/A 

Chrome version: 61.0.3163.98  Channel: stable
OS Version: 7.0
Flash Version:
 
Components: Internals>Network>Cookies Privacy
Labels: -Type-Bug-Security -Restrict-View-SecurityTeam Type-Bug
Possibly duplicate of  Issue 765011 

Comment 2 by mmenke@chromium.org, Oct 12 2017

Components: -Internals>Network>Cookies UI>Settings
Network team doesn't own the settings UI.
Status: Untriaged (was: Unconfirmed)
The repro steps reproduce the described behavior in Chrome 61.0.3163.98 on Android 8. 
Cc: msrchandra@chromium.org nyerramilli@chromium.org sandeepkumars@chromium.org
Labels: Needs-triage-Mobile Triaged-Mobile Needs-Feedback
@gaganprit11: Can you confirm, Is this issue as same as  Issue 765011 ?

Thanks!!

Comment 5 Deleted

@sandeepkumars: I replicated the " issue 765011 " on Windows 10,
Chrome version: 61.0.3163.100 and all the cookies on my system was completely cleared.

On Android, this issue has been present since last 2-3 versions.

In the report of  Issue 765011 , the reportee mentioned the bug occur 'sometimes'.
While on Android, it always fails to clear all the cookies from the handset.
Owner: dullweber@chromium.org
Status: Assigned (was: Untriaged)
Mergedinto: 769425
Status: Duplicate (was: Assigned)
Thanks for reporting the issue. This is probably related to  https://crbug.com/769425  and should be solved in Chrome 63. 
The data is deleted but some empty entries remain until restart. Could you try Chrome Canary and see if you still have this issue? If the issue remains, please reopen.
The issue is still present in latest update of Chrome Android version. Is there a fix for the same? Also is there a way to make Chrome android start in incognito mode by default? 
Please check in Settings > About Chrome, if you are using Chrome 63. Chrome stable is still at 62 which doesn't include the fixes. Only Chrome Beta and Chrome Canary are at 63 yet.

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