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Issue 773960 link

Starred by 4 users

Issue metadata

Status: WontFix
Owner:
Closed: Nov 21
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 1
Type: Bug

Blocked on:
issue 774748



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White Screen on Previously Functional Websites

Reported by zacharyc...@gmail.com, Oct 12 2017

Issue description

Chrome Version       : 61.0.3163.100
OS Version: OS X 10.11.6
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari 5:
  Firefox 4.x:
     IE 7/8/9:

What steps will reproduce the problem?
1. Load binance.com
2. Load an issue on self-hosted Gitlab.com
3.

What is the expected result?
- On both of those sites (which I frequent regularly without issue) I should be able to see the content on the webpage.

What happens instead of that?
- The page flickers the content and then just shows a blank white age.

Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36



 
Screen Recording.mov
6.0 MB Download
Pages work in Safari Version 11.0 (11604.1.38.1.7)

Comment 2 by lakes...@gmail.com, Oct 12 2017

I'm having the same issue after the recent Chrome update on mac.
It happens when there is too much to render apparently (?), because I noticed it when my React code with <3 elements was always rendering perfectly fine, but when I was adding 4th element, screen would just go blank (despite everything being seen properly in HTML source).

And one more completely blank site: https://www.mozilla.org/en-US/firefox/new.

Comment 3 by lakes...@gmail.com, Oct 12 2017

Switching to Google Chrome Canary helped, it doesn't have this bug there.
Cc: krajshree@chromium.org
Components: UI>Browser
Labels: Needs-Triage-M61 Needs-Feedback
Unable to reproduce the issue in MacBook Pro (Retina, 15-inch, Mid 2014), 10.12.6 using chrome reported version #61.0.3163.100.

Following are the steps followed to reproduce the issue.
------------
1. Launched chrome browser and opened binance.com.
2. Observed that the page loaded and content of the webpage was seen as expected.

Attaching screen shot for reference.

zacharycooner@ - Could you please check this issue by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.

Thanks...!!
773960.png
1.7 MB View Download

Comment 5 by r...@botworx.ai, Oct 16 2017

I face this issue constantly this last week on Google Sheets. I use Chrome extensively at work and this is a productivity killer. Even a hard refresh doesn't fix it. Incognito mode doesn't fix it. The same google sheets all render fine in FF and rendered correctly in Chrome until last week.
Might be a Chrome vs OSX High Sierra thing.

Comment 6 by ericrk@chromium.org, Oct 16 2017

Blockedon: 774748
Cc: zmo@chromium.org cwallez@chromium.org ericrk@chromium.org
Owner: cwallez@chromium.org
If you're experiencing this issue, can you please attach the contents of "about:gpu" (navigate to about:gpu - save-as website-complete).

I think we have a fix for this which we can try to get into the next Chrome release, but about:gpu info will help us confirm we aren't missing anything.

Comment 7 by lakes...@gmail.com, Oct 16 2017

gpu.htm
51.0 KB View Download

Comment 8 by r...@botworx.ai, Oct 16 2017

Glad to hear it - attached.
gpu.htm
59.3 KB View Download

Comment 9 by zmo@chromium.org, Oct 16 2017

Labels: -Pri-3 Pri-1
Status: Available (was: Unconfirmed)
#7 is the same issue (GPU vendor id = 0 and device id = 0)

#8 is different because it's correctly identified as a dual GPU (NVidia/Intel) system. We have this device in house. Eric, can you test it locally with OSX 10.13?

Comment 10 by r...@botworx.ai, Oct 18 2017

This issue seems to be nearly exclusive to the Google Document family of properties - I use sheets and docs a ton and sheets is unusable while gmail works intermittently.

Comment 11 Deleted

Same issue on Chrome 61.0.3163.100, OS X 10.12.6. Pages affected, in addition to all those reported here previously:
- https://travis-ci.com/
- https://rollbar.com/

See attached about:gpu page. If it's GPU vendor id = 0 and device id = 0 I'm looking for, then that's what mine says too.

Can also confirm this is fixed on Canary (64.0.3243.0).
gpu.html
49.5 KB View Download
# 7 and #12 are the issue discussed in this bug, which we have a fix for.

#8 appears to be  issue 773705 , which we're working on, but is actually quite hard for me to reproduce (even though I have identical hardware). ram@, please follow along with that issue for more updates.
FWIW just updated to latest stable (62.0.3202.62) and the bug is fixed there as well. No need for Canary anymore.

Comment 15 by r...@botworx.ai, Oct 23 2017

FYI Neither this nor 773705 are likely my issue. I'll search around a bit more for existing bugs but might open a new one.
Status: Assigned (was: Available)
Cc: jbanavatu@chromium.org
Labels: Hotlist-DesktopUIChecked
Status: WontFix (was: Assigned)
*** UI Mass Triage ***

As per c# 14 closing this issue.If you feel this issue should still be addressed, feel free to reopen it or to file a new issue

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