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Issue metadata

Status: WontFix
Owner: ----
Closed: May 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Extension is not being force installed through group policy

Reported by vijaymoo...@gmail.com, Oct 11 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36

Steps to reproduce the problem:
1. Only when the chrome task kills in my windows.
2. 
3. 

What is the expected behavior?
I want the extension to install immediately once i specified in Group Policy without restarting or killing the chrome.

What went wrong?
Extension is getting installed only when i close all my chrome application and after ending the all chrome process in the windows task manager. But in few windows machine my extension gets installed without killing the chrome.

Did this work before? No 

Chrome version: 61.0.3163.100  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 27.0 r0

Please process this request ASAP.
 
Labels: Needs-Triage-M61

Comment 2 by pmarko@chromium.org, Oct 12 2017

Cc: pmarko@chromium.org pastarmovj@chromium.org
+Julian

Assuming that the force-install extension mechanism works fine (guess), could the differences between machines described above be due to group policy refresh behavior?

Does chrome attempt to re-read / get notified about group policy changes on Windows?
(I have no idea how GPO propagates to windows machines and if yes, if a running chrome is supposed to react immediately to GPO changes)

Thanks.
Labels: Needs-Feedback
Chrome monitors GPO changes and reacts to them immediately in the usual case. This includes installing/removing force-installed extensions when the policy changes. It could be that something (OS config, thrid-party software) prevents Chrome from seeing the policy change or reacting to it or that the system is not getting the policy change.

Two follow up questions here:

1. How do you set your policy - through AD and propagating to clients or locally on the machine. If the second do you use the GPO editor or directly manipulate the registry?

2. Can you browse to chrome://policy when you believe chrome should have received the new policy but the extension is not yet installed. Do you see your new extension listed there? If not what is the last update timestamp listed. Lastly if you hit the refresh policy button on that page does this trigger the installation?
1. I set the policy through group policy editor locally on the machine .
2. Chrome receives the extension policy and listing under chrome://policy. Even after hitting the refresh button also extension remains Uninstalled. Extension is getting installed only when I restart the chrome. 
Project Member

Comment 6 by sheriffbot@chromium.org, Oct 12 2017

Cc: ranjitkan@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "ranjitkan@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Please try running chrome from the command line with the following arguments 
--enable-logging and -v=2 and then reproduce the failure scenario. You will eventually find a log file called "chrome_debug.log" in the User Data directory in <profile>\AppData\Local\Google\Chrome. Please upload this file to the bug. I hope it will contain some information about what is going on with this instance.

Comment 8 by pmarko@chromium.org, Oct 13 2017

Also, are you able to tell if the undesired behavior happens consistently on the same machines (while it consistently works on others), or if it sometimes works and sometimes doesn't work on all machines?
Thanks.

Comment 9 by hdodda@chromium.org, Oct 16 2017

Cc: hdodda@chromium.org
Labels: Needs-Feedback
@ vijaymoorthi95-- Could you please respond to comment #7 & #8 and update the thread.

Thanks!
Labels: Enterprise-Triaged
Status: WontFix (was: Unconfirmed)
Closing issue as WontFix due to lack of feedback requested but not provided. If the issue still exists please open a new issue with the details requested.

Thanks..!

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