Not able to log-in to google services installed in windows 10
Reported by
orodenta...@gmail.com,
Sep 26 2017
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Issue descriptionWhat steps will reproduce the problem? (1) Start the Windows (2) Launch google applications like- Google backup and sync, Google cloud print, google remote desktop (3) Error message in google backup and sync: Can't connect; PC appears offline in Google remote desktop; prints given from google cloud print remains queued. I am able to load all google services in google chrome, only desktop apps appear disconnected. What is the expected output? Google backup and sync should load and sign in automatically. Google remote desktop should show device as available. prints from Google cloud print is delivered to the computer and sent to printer as per the print settings. What do you see instead? Unable to login to google backup and sync. My PC remains grayed out (indicating offline) in remote desktop. Peint jobs remained queued in cloud print. Please provide any additional information below. The issue is present with 2 of my remote PCs, but not from the remaining one. All are on Windows 10 Version 1703. One of the two PCs runs windows 10 home single language. Second runs Windows 10 enterprise. Restarting PCs and resetting modems has not solved the issue. Attached JPG file shows 2 chrome windows logged in with my id, and yet cloud print job remaining Queued and backup and sync (at the right bottom) showing "Cant connect" message.
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Sep 28 2017
I ma still facing the issue please resolve!
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Oct 9 2017
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Oct 9 2017
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Oct 10 2017
UPDATE: Issue appears resolved. Thanks for moving issue to new place and taking it up for troubleshooting. But as on date, it has resolved on my PCs. But I have no idea what caused the issue, and what caused it to resolve. It persisted for almost a week.
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Oct 10 2017
Will mark as "WontFix" since the issue has gone away. Please update us if the issue comes back. |
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Comment 1 by orodenta...@gmail.com
, Sep 27 2017