Google Drive Picker API search does not return lower case .mts files
Reported by
jonat...@wevideo.com,
Oct 9 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 Steps to reproduce the problem: 1. Upload a .mts and a .MTS file to your Google Drive 2. Use Driver Picker API to search ".mts" What is the expected behavior? Both .MTS and .mts files should appear What went wrong? Only the .MTS file appears Did this work before? No Chrome version: 61.0.3163.100 Channel: stable OS Version: OS X 10.11.6 Flash Version: Tested across Win8, Win10, OSX, and Chromebook platforms on Chrome 60/61. Same behavior.
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Oct 11 2017
jonathan@ - Thanks for filing the issue...!! Could you please provide sample test files to test the issue from TE-end. This will help us in triaging the issue further. Thanks...!!
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Oct 11 2017
00021.MTS appears without any issue https://drive.google.com/open?id=0B_R3K9jOEFAsQVEzUUc4UzlWV0k sample_mts_file_number_2_1920x1088.mts does not appear when searching from Drive Picker API but appears when searching from drive.google.com https://drive.google.com/file/d/0B0yQoxFiEW_VcXNoVktLSmVhUHc/view?usp=sharing
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Oct 11 2017
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Oct 13 2017
Tested on latest Canary#63.0.3238.0 and reported latest stable #61.0.3163.100 on Windows 10, Mac 10.12.6 and Ubuntu 14.04 and unable to reproduce the issue mentioned. Please refer the screencast attached. Steps Followed: 1. Logged into google drive. 2. Uploaded the files with extensions .mts and .MTS (samples provided in C #3). 3. Searched with file names in search bar and results are displayed correctly. 4. Clicked on the down arrow displayed adjacent to the google drive search bar. 5. Enter valid data and search, then the user notices that results are displayed correctly. Observations - Able to search the files with both the extensions .mts and .MTS. @jonathan-- Could you please try by removing the extensions and creating a new profile to verify if the issue still persists. Please let us know if we have missed anything. Thanks in advance.
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Oct 13 2017
Hmm strange. I made a new google account and uploaded only those two .mts files and they show up without any issue from the Drive picker API. Reuploading the files to my current account's google drive also resolves the issue. Perhaps it's something related to how files were indexed at the time of the original upload for sample_mts_file_number_2_1920x1088.mts? In the meantime, we can ask our clients to try reuploading their .mts files as a workaround until we can find a case that is consistently reproducible. Thanks for your time!
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Oct 13 2017
Thank you for providing more feedback. Adding requester "pnangunoori@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Oct 17 2017
@jonathan-- Could you please provide update on this as per your comment #6. Thanks!
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Nov 3 2017
Our users experiencing the issue still have not gotten back to me and I am still not able to create a reproducible case. I think we can close this issue for now.
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Nov 3 2017
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Nov 5
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot |
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Comment 1 by ligim...@chromium.org
, Oct 9 2017