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Issue 772735 link

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Issue metadata

Status: Duplicate
Merged: issue 773705
Owner:
Closed: Oct 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug-Regression



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Page fails to render and flickers

Reported by p...@myitcv.org.uk, Oct 8 2017

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3230.0 Safari/537.36

Steps to reproduce the problem:
1. Visit http://www.openrunner.com/index.php?id=7583116&dis=173.068&uni=km
2. Sometimes the page fails to render and flickers in parts, particularly as you scroll up and down the page
3. My machine is then rendered almost useless because the graphics card or similar is then in a "bad state"

What is the expected behavior?
The page renders correctly 100% of the time

What went wrong?
Page failed to render properly, per repro steps

Did this work before? Yes It worked in Chrome on a previous version of Mac OS X

Chrome version: 63.0.3230.0  Channel: dev
OS Version: OS X 10.13.0
Flash Version: 

This appears to happen randomly, or put another way I can't seem to find a sequence of steps that causes this to be 100% reproducible.

It also happens with https://web.whatsapp.com/,  https://play.google.com/music/listen and https://twitter.com/ (particularly when there is a live video in the right hand side column)

For example when it happens on https://web.whatsapp.com/ the screen is left only partially rendered state (see attachment).

The problem is that when this _does_ occur, it appears to put my machine in a bad state, such that the _entire_ machine then runs slowly, despite the CPU not maxing out in any way. There are also no errors showing in the Mac OS X Console app, nor the browser. Restarting Chrome when it's in this state has no effect; a machine restart is required.

This appears to have become an issue since I upgraded to Mac OS X High Sierra (and could be related to https://bugs.chromium.org/p/chromium/issues/detail?id=772725&q=&colspec=ID%20Pri%20M%20Stars%20ReleaseBlock%20Component%20Status%20Owner%20Summary%20OS%20Modified):

MacBook Pro (Retina, 15-inch, Late 2013)
Mac OS X 10.13 (17A405)
2.6 GHz Intel Core i7
16 GB 1600 MHz DDR3
Intel Iris Pro 1536 MB
 
Screen Shot 2017-10-08 at 17.41.26.png
239 KB View Download
Labels: Needs-Triage-M63 Needs-Bisect
Cc: krajshree@chromium.org
Components: Blink
Labels: Needs-Feedback
Unable to reproduce the issue on MacBook Pro (Retina, 15-inch, Mid 2012), 10.13.0 using chrome reported version #63.0.3230.0 and latest canary #63.0.3235.0.

Attached a screen cast for reference.

Following are the steps followed to reproduce the issue.
------------
1. Navigated to URL: http://www.openrunner.com/index.php?id=7583116&dis=173.068&uni=km and https://web.whatsapp.com/
2. Scrolled up and down.
3. Observed page rendered correctly and did not observe any flickering.

reporter@ - Could you please check this issue on latest canary #63.0.3235.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.
Also please verify the screen cast and please let us know if anything missed from our side.

Thanks...!!
772735.mp4
14.3 MB View Download

Comment 3 by p...@myitcv.org.uk, Oct 9 2017

As I said in the initial report, I don't have a way of reproducing this reliably. Indeed I'm not even sure what sequence of events causes this to happen. It happens about once a day, and when it does I need to restart my machine.

But what I will do is, next time it happens, I'll create a screen recording so you can see the visual effect I'm talking about.

The WhatsApp screenshot I took last time however is one of the symptoms of when things go wrong. 

When it does go wrong, are there any steps I can take to collect information, logs etc?
Project Member

Comment 4 by sheriffbot@chromium.org, Oct 9 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Needs-Bisect
As per comment #3, it seems the issue has inconsistent behavior and there are no specific steps to follow in order to reproduce the issue. Hence, removing the Needs-Bisect label as of now.
Please feel free to add the same if required.

Thanks...!! 

Comment 6 by junov@chromium.org, Oct 10 2017

Cc: junov@chromium.org
Labels: Needs-Feedback

Comment 7 by ericrk@chromium.org, Oct 16 2017

Mergedinto: 773705
Owner: ericrk@chromium.org
Status: Duplicate (was: Unconfirmed)
99% sure this is the same issue reported in  bug 772735 . Trying to track down the cause.

paul@, if possible can you attach the contents of about:gpu to this bug (or the one I'm duplicating to)? navigate to about:gpu and select "save as website, complete". Thank you!

Comment 8 by p...@myitcv.org.uk, Oct 16 2017

Attaching my GPU information as requested
gpu.html
53.1 KB View Download

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