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Issue 772705 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Oct 2017
Cc:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Google chrome crashes when initiated in yosemite 10.90

Reported by georgiat...@gmail.com, Oct 8 2017

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:56.0) Gecko/20100101 Firefox/56.0

Steps to reproduce the problem:
1. I installed the update and since then when initiated google chrome crashes. I have no access to the browser
2. 
3. 

What is the expected behavior?

What went wrong?
1. I installed the update and since then when initiated google chrome crashes. I have no access to the browser

Did this work before? N/A 

Chrome version: <Copy from: 'about:version'>  Channel: beta
OS Version: OS X 10.90
Flash Version: Shockwave Flash 26.0 r0
 
Labels: Stability-Crash Needs-Feedback
Can you please attach the crash id from chrome://crashes and the Apple crash log here? Thanks in advance.
Please find attached the crash log.

Chrome won't open to manage to have access to chrome://crashes

Thanks in advance!
crash_log.rtf
79.1 KB Download
Project Member

Comment 3 by sheriffbot@chromium.org, Oct 8 2017

Cc: meh...@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "mehmet@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: rsesek@chromium.org
Thanks for your feedback and the attached Apple crash log.
Labels: Needs-Triage-M62
I think there's something wrong with your OS install. The crash report says

"OS Version:            Mac OS X 10.90 (14A389)"

But 14A389 is 10.10. And the crash is something within the system framework, which also points to something being wrong with your OS install.

Application Specific Information:
Crashing on exception: +[NSWindow setAllowsAutomaticWindowTabbing:]: unrecognized selector sent to class 0x7fff7a99ca20

Thread 1:
0   CoreFoundation                      0x00007fff8fa8464c __exceptionPreprocess + 172
1   com.google.Chrome.framework             0x0000000101f4371b chrome::ObjcExceptionPreprocessor(objc_object*) + exception_processor.mm:186
2   libobjc.A.dylib                     0x00007fff960dd6de objc_exception_throw + 43
3   CoreFoundation                      0x00007fff8fa875bd +[NSObject(NSObject) doesNotRecognizeSelector:] + 205
4   CoreFoundation                      0x00007fff8f9cea84 ___forwarding___ + 1028
5   CoreFoundation                      0x00007fff8f9ce5f8 _CF_forwarding_prep_0 + 120
6   com.google.Chrome.framework             0x0000000101e85267 -[AppController applicationWillFinishLaunching:] + app_controller_mac.mm:376
7   CoreFoundation                      0x00007fff8fa40cbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
8   CoreFoundation                      0x00007fff8f9321b4 _CFXNotificationPost + 3140
9   Foundation                          0x00007fff8f55cea1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
10  AppKit                              0x00007fff8da9d2d7 -[NSApplication finishLaunching] + 440
11  AppKit                              0x00007fff8da9cda1 -[NSApplication run] + 128
12  com.google.Chrome.framework             0x00000001022de2ae base::MessagePumpNSApplication::DoRun(base::MessagePump::Delegate*) + message_pump_mac.mm:766
13  com.google.Chrome.framework             0x00000001022dccac base::MessagePumpCFRunLoopBase::Run(base::MessagePump::Delegate*) + message_pump_mac.mm:278
14  com.google.Chrome.framework             0x00000001022ffb53 base::RunLoop::Run() + run_loop.cc:112
15  com.google.Chrome.framework             0x0000000101ec9d46 ChromeBrowserMainParts::MainMessageLoopRun(int*) + chrome_browser_main.cc:1971
16  com.google.Chrome.framework             0x0000000100e04e14 content::BrowserMainLoop::RunMainMessageLoopParts() + browser_main_loop.cc:1171
17  com.google.Chrome.framework             0x0000000100e074d2 content::BrowserMainRunnerImpl::Run() + memory:2515
18  com.google.Chrome.framework             0x0000000100e00e9c content::BrowserMain(content::MainFunctionParams const&) + browser_main.cc:46
19  com.google.Chrome.framework             0x0000000101e805d0 content::ContentMainRunnerImpl::Run() + content_main_runner.cc:686
20  com.google.Chrome.framework             0x00000001037a3be4 service_manager::Main(service_manager::MainParams const&) + main.cc:469
21  com.google.Chrome.framework             0x0000000101e7fbb4 content::ContentMain(content::ContentMainParams const&) + content_main.cc:19
22  com.google.Chrome.framework             0x000000010081ccb8 ChromeMain + chrome_main.cc:0
23  Google Chrome                       0x00000001007b2dd4 main + 404
24  libdyld.dylib                       0x00007fff94f635c9 start + 1
25  ???                                 0x0000000000000002 0x0 + 2

Thank you for your feedback. This version of the operating system has been updated in 2015. Google chrome was operating with this version till its update. Do you have any recommendation on what should I do? Thanks in advance!
Cc: thakis@chromium.org
This is probably more nonsense with @available. Because your OS is reporting 10.90, that's greater than 10.12, so it's taking this branch: https://cs.chromium.org/chromium/src/chrome/browser/app_controller_mac.mm?type=cs&q=applicationWillFinishLaunching&sq=package:chromium&l=399 and calling code that doesn't exist on your OS. Really, you should upgrade to 10.10.5.
Finally I managed to retrieved the following solution that worked from the following link: https://discussions.apple.com/thread/6602110?start=0&tstart=0

I re-post it here in case that somebody is interested: 

Go to "System" -> "Library" -> "Core Services" and open "SystemVersion.plist" (with TextEdit). I once changed the value of the Product Version to "10.9" to make my matlab run. So I forget to change that value back. Just type "10.10" and everything should be fine.

Thank you so much for noticing the fact that it was taking the wrong branch. 

Kind regards
Cc: hdodda@chromium.org
Labels: Needs-Feedback
@ georgiatsel--As per comment #9 , could you please confirm if this issue can be closed  as it works fine.

Thanks!
This issue has been solve and therefore you can close the ticket.

Kind regards,
Georgia
Project Member

Comment 12 by sheriffbot@chromium.org, Oct 10 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: WontFix (was: Unconfirmed)

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