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Issue 772366 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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Chrome all instances stopped working after opening the attached file

Reported by manish.s...@gmail.com, Oct 6 2017

Issue description

Chrome Version: Version 61.0.3163.100
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari: PASS/FAIL (Version)
    Firefox: PASS/FAIL (Version)
         IE: PASS/FAIL (Version) Pass

What steps will reproduce the problem?
(1)just open the attached file
(2)
(3)

What is the expected result?It will continuously open and close the file and all instances of chrome will do the same behavior and you have close all chrome instances. 


What happens instead? like other browser opened it


Please provide any additional information below. Attach a screenshot if
possible.


For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.


 
jul_wifi.doc
31.0 KB Download
i have tested it in windows 10 and i don't know it might be the security bug also
 Issue 772371  has been merged into this issue.
Is there any progress on the issue

Cc: susanjuniab@chromium.org
Labels: Needs-Triage-M61 Needs-Feedback
manish.sharma87@ Thanks for the issue.

Unable to reproduce this issue on Widows 7 and Mac OS 10.12.6 using the latest Canary 63.0.3235.0 and Stable 61.0.3163.100 with the below steps.

1. Launched Chrome and opened the given file.
2. Can observe that the file is getting downloaded when we give the system path to open that file on Chrome, but no issues seen on Chrome.

Please find the attached Screen cast for reference.

Note: On Mac OS, t the file is getting opened using TextEdit. not able to open the given file on Chrome on Mac OS. 
Attached is the screen shot for reference.

Please retry the issue on a new chrome profile without any flags/extensions and request you to please give us the exact steps to check the issue and a screen cast for better understanding.

Thanks..
772366.webm
2.5 MB View Download
772366-Mac.png
65.1 KB View Download
I have attached the video which has taken from ScreenCastify
Oct 9 2017 5-25 PM.webm
2.9 MB View Download
i have used this file in above video
aug_wifi.doc
31.0 KB Download

Comment 7 Deleted

Project Member

Comment 8 by sheriffbot@chromium.org, Oct 9 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "susanjuniab@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: krajshree@chromium.org
Components: UI>Browser
Labels: Needs-Feedback
Unable to reproduce the issue on Win-10 using chrome reported version #61.0.3163.100 and latest canary #63.0.3236.0.

Attached a screen cast for reference.

Following are the steps followed to reproduce the issue.
------------
1. Opened the attached file aug_wifi.doc using chrome.
2. Observed that all chrome instances worked properly without any issues.

manish.sharma87@ - Could you please check the issue on latest canary #63.0.3236.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.

Thanks...!!
772366.webm
4.0 MB View Download
can you please help me how can I debug or send you the crash report, It doesn't generate any crash report.
Project Member

Comment 11 by sheriffbot@chromium.org, Oct 10 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
manish.sharma87@ You can get the Crash ID's by navigating to chrome://crashes.

Please retry the issue and if there are any crashes, provided us the crash ID's from chrome://crashes for further triaging of this issue.

Thanks..
Status: WontFix (was: Unconfirmed)
Due to lack of user response closing this issue, please raise a new issue if you come across the similar one in any of the latest chrome versions with the crash ID's from chrome://crashes.

Thanks!

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