Chrome Fails to Open
Reported by
caleb.lo...@celink.com,
Oct 3 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; rv:11.0) like Gecko Steps to reproduce the problem: 1. Open Chrome 2. Close Chrome 3. Unable to open Chrome again for several minutes/until it wants to. Spawns several processes for "Chrome.exe", killing them does not resolve the issue. What is the expected behavior? Chrome should open like normally and display the start up page. What went wrong? Chrome attempts to open (The icon lights up on the taskbar) but the window never appears and the icon then dims back out (inactive/normal pinned state), same result from desktop shortcut or from "Chrome.exe" in the application installation directory (x86). Crashed report ID: How much crashed? Whole browser Is it a problem with a plugin? No Did this work before? N/A Chrome version: 61.0.3163.100 (Official Build) (64-bit) (cohort: Stable) Channel: stable OS Version: Windows 7 Flash Version: 27.0.0.130 I have seen this error several times when attempting to create debug logs (sometime the debug log never creates even though the process spawns, just FYI): "Corruption detected in shared-memory segment." Another error that I just found in a new debug log was: "Lock file can not be created! Error code: 32" I've attached the latest debug file.
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Oct 4 2017
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Oct 5 2017
caleb.lopez@ Thanks for the issue. Unable to reproduce the issue on Mac OS 10.12.6, Windows 7 and Ubuntu 14.04 using the latest Canary 63.0.3232.0 and latest Stable 61.0.3163.100. Able to close chrome and launch chrome without any crashes. Request you to please retry the issue and provide us the Crash ID from Chrome://crashes for further investigation of the issue. Thanks...
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Nov 27 2017
Due to lack of user feedback closing this issue. Please feel free to raise a new one if you find any chrome issue further. Thanks..! |
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Comment 1 by caleb.lo...@celink.com
, Oct 3 2017