New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 770915 link

Starred by 1 user

Issue metadata

Status: Duplicate
Merged: issue 768724
Owner:
Closed: Oct 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



Sign in to add a comment

Colour Not Displaying Properly (Bad Colour Burn)

Reported by robertro...@gmail.com, Oct 2 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

Example URL:
Any, used https://c1.staticflickr.com/9/8836/18443366785_d5ec102abc_h.jpg as test

Steps to reproduce the problem:
1. Use Chrome version 61.0.3163.100
2. Have a ICC profile set in Windows
3. Colours look burnt in

What is the expected behavior?
Colours should look normal as in other browsers/applications.

What went wrong?
I found a few other instances of this bug:

https://bugs.chromium.org/p/chromium/issues/detail?id=687194

https://bugs.chromium.org/p/chromium/issues/detail?id=492379

As suggested in one of the previous issues I've attached the colour profile I am using to this post. 

Does it occur on multiple sites: Yes

Is it a problem with a plugin? No 

Did this work before? Yes 60.0.3112 (probably?)

Does this work in other browsers? Yes

Chrome version: 61.0.3163.100  Channel: stable
OS Version: 10.0
Flash Version: 27.0.0.130
 
XB271HU Option 2 2016-11-29 16-59 2.2 F-S XYZLUT+MTX.icm
751 KB Download
Labels: Needs-Bisect Needs-Triage-M61
Cc: krajshree@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on Win-10 using chrome reported version #61.0.3163.100 and latest canary #63.0.3230.0.

Attached screen shots for reference.

Following are the steps followed to reproduce the issue.
------------
1. Launched chrome browser.
2. Set the ICC profile in windows using color management tool in OS-Win.
3. Opened the URL: https://c1.staticflickr.com/9/8836/18443366785_d5ec102abc_h.jpg and did not observe any burnt color in the picture.

Note: Same behavior is observed in firefox also.

robertro1996@ - Could you please check the steps mentioned by TE and the attached screen shots and please let us know if anything missed from our side.
Also please check the issue on latest canary #63.0.3230.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.

Thanks...!!
770915@canary.JPG
169 KB View Download
770915@stable.JPG
166 KB View Download
770915@firefox.JPG
116 KB View Download
Attaching another screen shot of color management tool configuration.
ICC_profile_color_mgmt.JPG
78.2 KB View Download
Odd, I've attached a three screenshots showing the issue occurring. It only happens on my primary monitor (where the profile is active, my secondary monitor does not have a profile active).

Canary_ColourBurn shows the burn effect happening. Moving the Canary window between monitors has no effect, the burn effect happens on my primary and secondary monitor. (Nope, nevermind, it just randomly changed to the correct colour on my secondary monitor as I was typing this)

Stable_ColourBurn_1st/2nd show the burn effect happening on my primary monitor, but not when moved to my secondary monitor.

Weirdly I've also noticed the burn effect turning on and off in time with the blinking of the text cursor, but this isn't easy to reproduce and seems to just happen randomly.

Thanks for the help, if there's anything else you need me to do just ask.
Canary_ColourBurn.PNG
830 KB View Download
Stable_ColourBurn_1st.PNG
710 KB View Download
Stable_ColourBurn_2nd.PNG
581 KB View Download
Project Member

Comment 5 by sheriffbot@chromium.org, Oct 3 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 6 by rtoy@chromium.org, Oct 3 2017

Components: -Blink Blink>Image
I'm also unable to reproduce this with my HP ZR24w monitor.

Setting component to blink>image based on the referenced similar issues  687194  and  492379 .
Labels: -Needs-Bisect -Needs-Triage-M61
Owner: ccameron@chromium.org
Status: Assigned (was: Unconfirmed)
More fallout from color correction being turned on.
Almost certainly duplicate of  issue 768724 .
I installed the attached .icm file, and I wasn't able to reproduce the issue on 61 or on 63. It does feel very much like  issue 768724 . I'll update here when the fix for that is in a Canary build, so you can check if it fixes the issue on your machine.
Mergedinto: 768724
Status: Duplicate (was: Assigned)

Sign in to add a comment