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Issue 770787 link

Starred by 1 user
Status: WontFix
Owner: ----
Closed: Oct 2017
Cc:
pmarko@chromium.org
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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Connecting to my 5GHz wifi AP causes Chromebook to crash

Project Member Reported by dmargolis@google.com, Oct 2 2017 
Chrome Version: 	60.0.3112.114 (Official Build) (64-bit)
Chrome OS Version:9592.96.0 (Official Build) stable-channel samus
Chrome OS Platform: Samus (Pixel 2)
Network info: UPC Cablecom Compal CH7465

Please specify Cr-* of the system to which this bug/feature applies (add
the label below).

Steps To Reproduce:
(1) Connect to the 5GHz access point configured on the router

Expected Result:

Connection works. Or doesn't work. 

Actual Result:

Chromebook hard-reboots.

How frequently does this problem reproduce? Always

What is the impact to the user, and is there a workaround? If so, what is
it? Horrible. None.

Please provide any additional information below. Attach a screen shot or
log if possible.

This doesn't produce a crash report, so I don't know how to help debug. :(

Comment 1 by pmarko@chromium.org, Oct 5 2017 

Could you please try attaching debug logs from the device?
The steps would be:
(1) Go to chrome://net-internals/#chromeos
(2) Press "Store Debug Logs"
This should create a .tgz file.

Thanks!

Comment 2 by pmarko@chromium.org, Oct 5 2017

Cc: pmarko@chromium.org

Comment 3 by dmargolis@google.com, Oct 5 2017 

Unfortunately I had to do a factory reset for a different issue and now
this issue does not reproduce. (Which is weird, because it did reproduce
after the first time I did a factory reset.) If I can reproduce this I will
share debug logs.

Comment 4 by abodenha@chromium.org, Oct 20 2017

Status: WontFix (was: Unconfirmed)
PLease reopen or file a new bug if this happens again.
►

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