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Starred by 2 users

Issue metadata

Status: Archived
Owner: ----
Closed: Nov 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug-Regression



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Cloud Print jobs are stuck with a "In progress" line.

Reported by tbaum...@boxelder.k12.mt.us, Oct 2 2017

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36

Steps to reproduce the problem:
1. Install Google Cloud Print on Print Server
2. Give permission to users to use Cloud Print
3. Print document

What is the expected behavior?
Documents will print to correct printer

What went wrong?
Stuck In progress, nothing prints

Did this work before? Yes Last documents printed on September 18th

Chrome version: 61.0.3163.100  Channel: stable
OS Version: OS X 10.11.6
Flash Version:
 
Labels: Needs-Bisect Needs-Triage-M61

Comment 2 by ajha@chromium.org, Oct 3 2017

Cc: ajha@chromium.org
Components: Services>CloudPrint
Labels: Needs-Feedback
Unable to reproduce the issue on the latest stable: 61.0.3163.100 on Mac OS 10.12.6. Printed the pdf file successfully from the Google Cloud Printer.

tbaumann@: Could you please confirm if the the cloud print is stuck on every type of file at your end. Also , please try to do the cloud printer set up again and check if there are no 2 printer with the same name. Please provide the printer maker and version details also.

 

Comment 3 by rsesek@chromium.org, Nov 13 2017

Status: Archived (was: Unconfirmed)

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