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Issue 770478 link

Starred by 2 users
Status: WontFix
Owner: ----
Closed: Jan 2018
Cc:
█ krajshree@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Chrome constantly freezes when opening new tabs/pages on scaled MacOS display

Reported by be...@de-gier.eu, Sep 30 2017 
UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36

Steps to reproduce the problem:
Use Chrome on a scaled Macbook Pro retina screen.

What is the expected behavior?

What went wrong?
I have my MPB 15" Retina screen set to it's highest resolution which is the retina equivalent of 1920x1200. With this setting Chrome is super slow and freezes for a few seconds everytime a new tab or page is opened.

When I run Chrome on the same Macbook but with a 4K monitor attached running in it's native 4K resolution everything is fine and fast.

So for some reason Chrome can't work with the scaled retina screen.

Did this work before? No 

Chrome version: 61.0.3163.100  Channel: stable
OS Version: OS X 10.13.0
Flash Version:

Comment 1 by krajshree@chromium.org, Oct 5 2017

Cc: krajshree@chromium.org
Labels: Needs-Triage-M61 Needs-Feedback
Unable to reproduce the issue in MacBook Pro (Retina, 15-inch, Mid 2012), 10.13.0 using chrome reported version #61.0.3163.100 and latest canary #63.0.3233.0.

Following are the steps followed to reproduce the issue.
------------
1. Used chrome on a scaled Macbook Pro retina screen(resolution 1920x1200).
2. Opened new tab and loaded different sites.
3. Observed that chrome did not freeze and worked without any issues.

Attaching screen cast for reference.

bento@ - Could you please check this issue on latest canary #63.0.3233.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.

Thanks...!!
770478.mp4
2.2 MB View Download

Comment 2 by shrike@chromium.org, Oct 20 2017 

[macbugtriage] Hello bento@de-gier.eu, if you are able to reliable get Chrome to freeze can you do the following:

1. Launch Activity Monitor
2. Select Google Chrome in the list of running applications
3. Cmd-Tab to switch back to Chrome
4. Create a new tab or open a page so that Chrome freezes
5. Quickly Cmd-Tab to switch back to Activity Monitor, then press Option-Cmd-S to Sample Chrome
6. Copy/paste the results to a file and attach it to this bug report

Comment 3 by groby@chromium.org, Dec 1 2017 

bento@: Do you by any chance have a theme extension installed?

Comment 4 by shrike@chromium.org, Jan 4 2018

Status: WontFix (was: Unconfirmed)
[mac bug triage] Closing from lack of response for over 30 days. Feel free to reopen if you have additional info.
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