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Starred by 4 users

Issue metadata

Status: Available
Owner: ----
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Clicking "Learn more" on download warning cancels the download

Project Member Reported by jialiul@chromium.org, Sep 29 2017

Issue description

Platform: Chrome OS 
Version: 60.0.3112.114  (current stable) I haven't tried other versions yet

Steps to reproduce:
1. goto http://testsafebrowsing.appspot.com/
2. click on Desktop Download Warnings 5 (or link in that session from 2-7)
3. Uncommon warning is shown (see screenshot)
4. Click "Learn more" in the pop up download warning, Chrome help center article shows
5. open chrome://downloads, the unknown.exe download shows as canceled. 

What should happen:
Clicking on "Learn more" should not impact the download state.
 
Screenshot 2017-09-29 at 1.49.22 PM.png
45.8 KB View Download
Screenshot 2017-09-29 at 1.49.37 PM.png
31.9 KB View Download
Owner: nparker@chromium.org
Status: Assigned (was: Untriaged)
The download is blocked by Chrome. Clicking on the notification doesn't change the state of the download. This is WAI, but I agree that the UX is confusing since it doesn't specifically say that the download was cancelled.

nparker@, any thoughts here?
Owner: ----
Status: Available (was: Assigned)
That looks like a bug.  In chrome://downloads it should show a red triangle and have discard/keep buttons regardless of if you click the link.

(unassigning me since I'm not likely to fix this)
Oops, I misspoke. For a dangerous download, it should show [Remove from list] and [keep dangerous download]
To clarify, before clicking on "learn more", chrome://downloads displays the correct warning message (including [Remove from list] and [keep dangerous download]). But once "learn more" is clicked, download gets canceled. 

I believe it is a wiring bug in the download notification UI (which is now owned by safe browsing).
Project Member

Comment 5 by sheriffbot@chromium.org, Oct 8

Labels: Hotlist-Recharge-Cold
Status: Untriaged (was: Available)
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue.

Sorry for the inconvenience if the bug really should have been left as Available.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: UI>Browser>SafeBrowsing
Status: Available (was: Untriaged)
Is the bug that "Learn More" dismisses the notification and we treat that as a cancel?
Re #c6: Yes, any click on the dialog dismisses the notification and cancels the download.

It seems like the Download UI on ChromeOS needs to provide a way for the user to get more information about the download state/outcome.
Components: -UI>Browser>SafeBrowsing
Removing SafeBrowsing since this seems like a downloads UI issue.

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