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Issue metadata

Status: WontFix
Owner: ----
Closed: Jan 2018
Cc:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 2
Type: Compat



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Facebook messages cuts off bottom of messages.

Reported by mrjacq...@yahoo.com, Sep 29 2017

Issue description

UserAgent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:44.0) Gecko/20100101 Firefox/44.0

Example URL:
www.facebook.com

Steps to reproduce the problem:
1. Log onto facebook
2. Choose to read a message sent to you 
3. The message is longer than the normal frame and reading or commenting is outside of the usable window. 

What is the expected behavior?
Expect the message window to be either immediately readable or to scroll down to read and comment to the window. 

What went wrong?
The message window appears, and the messages or pictures are larger than a set length for the box so the bottom of the message is truncated and the scroll bar for the message window or the HTML page will not move the message and reply window up. 

Does it occur on multiple sites: N/A

Is it a problem with a plugin? N/A 

Did this work before? No 

Does this work in other browsers? Yes

Chrome version: 61.0.3163.79  Channel: n/a
OS Version: Ubuntu 16.04
Flash Version: Shockwave Flash 27.0 r0
 
Unable to reproduce the issue on the reported chrome 
version of chrome 61.0.3163.79, and the latest canary 
63.0.3230.0 on Ubuntu 14.04,Windows 10 and Mac 
10.12.6.

@Rerporter: Could you please try checking it by creating 
a new profile or in incognito mode. Any Further feedback 
in triaging it would be highly helpful.

Thanks!
Cc: keerthan...@techmahindra.com
Labels: Needs-triage Needs-Feedback Triaged-ET
Adding screen shot of problem.
Screenshot_20171003_095019.png
538 KB View Download
Project Member

Comment 4 by sheriffbot@chromium.org, Oct 3 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "keerthana.v@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: sc00335...@techmahindra.com
Labels: -Needs-triage
Unable to reproduce this issue with steps mentioned in comment#0 on 61.0.3163.100 chromium using Ubuntu 14.04,Trusty. 

As we don't have Ubuntu 16.06 , Fedora. Could someone from inhouse team take a look into this.

Thanks!
Cc: pnangunoori@chromium.org
Labels: Needs-Feedback
Tested on Chrome Stable #61.0.3163.100 and reported #61.0.3163.79 on Ubuntu 14.04 & Ubuntu 16.04 and not able to reproduce the issue.

@mrjacque1 -- Could you please try by updating your Chrome to latest Stable #61.0.3163.100 and Could you also please try by removing the extensions and creating a new profile to verify if the issue still persists. 

If the issue still persists, could you please share the sample image or text for which the issue is reproduced. This would help us in further triaging the issue.

Thanks in advance!

Comment 7 by mrjacq...@yahoo.com, Oct 17 2017

User Agent Switcher for Chrome" was causing the problem. Did not think to try all the extensions. Thanks for the attention. 
Project Member

Comment 8 by sheriffbot@chromium.org, Oct 17 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "pnangunoori@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 9 by hdodda@chromium.org, Oct 18 2017

Cc: hdodda@chromium.org
Labels: Needs-Milestone Needs-Feedback
As per comment #7 , @mrjacque1-- Could you please confirm if we can close the issue.

Thanks!
Confirm closure. Thank you.Did not know if I could do it myself. Do not see that option on this page. 
Project Member

Comment 11 by sheriffbot@chromium.org, Oct 18 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: WontFix (was: Unconfirmed)
mrjacque1@ Thanks for the feedback.

As per comment #10, closing this issue as the reporter has confirmed the closure of the case.

Thanks..

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