New issue
Advanced search Search tips

Issue 769480 link

Starred by 2 users

Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 1
Type: Bug



Sign in to add a comment

[Feedback Stable] "Download failed due to missing sd card"

Project Member Reported by hongchic...@chromium.org, Sep 27 2017

Issue description

Chrome Version: 61.0.3163.98, 60.0.3112.116
OS: Android 

What steps will reproduce the problem?
Users report fail to download file and see "Download failed due to missing sd card" even in devices not come with sd card

https://listnr.corp.google.com/report/73661815994
https://listnr.corp.google.com/report/73960001477
https://listnr.corp.google.com/report/74116038763
https://listnr.corp.google.com/report/74244665245
https://listnr.corp.google.com/report/74312513312


What is the expected result?

What happens instead?

Please use labels and text to provide additional information.


For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.

 

Comment 1 by dah...@chromium.org, Sep 28 2017

Labels: -Pri-3 Pri-1
Owner: qin...@chromium.org
Status: Assigned (was: Untriaged)
ISSUE SUMMARY:
Some users  in the Chrome help forum in Japan had the following messages  " There is no SD card so, you can not download the image".  

TROUBLESHOOTING ATTEMPTED:
downgraded the version then the message was not shown

FORUM/SOCIAL LINK:
There are three users declared the issue in the forum. 
https://productforums.google.com/forum/#!starred/chrome-ja/XcvdGHltOVA

OBSERVED BEHAVIOR: When the user upgraded the Chrome version 64, the issue was occurred. 

Chrome application: Chrome 64.0.3282.137 
Operating system : Android 7.1.1; ZTE A2017G Build/NMF26V
CPU: Qualcomm Snapdragon 820 2.15G 
ROM: 31.41 GB available /64 GB 
RAM:4 GB 
Resolution:2560*1440  

Sign in to add a comment