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Issue 769364 link

Starred by 4 users
Status: Archived
Owner: ----
Closed: Oct 15
Cc:
█ pchalla@chromium.org
thestig@chromium.org
█ sc00335...@techmahindra.com
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 1
Type: Bug



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Google Cluod Print Installer problem

Reported by nilru...@gmail.com, Sep 27 2017 
What steps will reproduce the problem?
Trying to install virtualprintersetup.exe

What is the expected result? Proceed with it.

What happens instead? Doesn't install the driver with the error: 0x80070705


Printer Brother DCP-L2520DW

Comment 1 by sc00335...@techmahindra.com, Sep 28 2017

Cc: sc00335...@techmahindra.com
Components: Services>CloudPrint
Labels: Needs-Milestone Triaged-ET Pri-1 Type-Bug
Able to install virtualprintersetup.exe on windows 7 using link https://tools.google.com/dlpage/cloudprintdriver. 

@Reporter: Could you try installing from above given link and could you please let us know on which windows version you are seeing this issue?

Comment 2 by sc00335...@techmahindra.com, Sep 28 2017

Labels: Needs-Feedback

Comment 3 by nilru...@gmail.com, Sep 28 2017 

It's from where downloaded the installer.

I have Windows 10 Home version 14393.1715.

I attach the debug file from the Cloud Printer folder.
debug.log
393 bytes View Download
Project Member

Comment 4 by sheriffbot@chromium.org, Sep 28 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by ligim...@chromium.org, Sep 28 2017

Cc: thestig@chromium.org pchalla@chromium.org
Lopping to cloud print team for trying in - Printer Brother DCP-L2520DW

Comment 6 by thestig@chromium.org, Sep 29 2017

Summary: Google Cluod Print Installer problem (was: Google Cluoud Print Installer problem)
I believe pchalla@ tried and got HRESULT=0x80070704. I couldn't reproduce on my computer. (64-bit Windows 10, version 1607, build 14393.1715, English)

Comment 7 by ajha@chromium.org, Oct 13 2017 

Friendly ping for an update from pchalla@ on this.

Comment 8 by ajha@chromium.org, Oct 13 2017

Labels: TE-Hardware-Dependency
Project Member

Comment 9 by sheriffbot@chromium.org, Oct 15

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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