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Issue 768498 link

Starred by 4 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Oct 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Mac
Pri: 2
Type: Bug-Regression



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i get "media could not be played" error for twitter videos

Reported by ilkerera...@gmail.com, Sep 25 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0

Example URL:
twitter.com

Steps to reproduce the problem:
1. open any twitter video
2. play
3. 

What is the expected behavior?
a playing video

What went wrong?
in the middle of the video mostly it stops, than gives the error

Did this work before? Yes don't know

Is it a problem with Flash or HTML5? N/A

Does this work in other browsers? Yes

Chrome version: 61.0.3163.91  Channel: stable
OS Version: Windows 7
Flash Version: Shockwave Flash 27.0 r0

Contents of chrome://gpu: 
Graphics Feature Status
Canvas: Hardware accelerated
CheckerImaging: Disabled
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Hardware accelerated
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_accelerated_vpx_decode
disable_delayed_copy_nv12
disable_direct_composition
disable_discard_framebuffer
disable_dxgi_zero_copy_video
disable_framebuffer_cmaa
exit_on_context_lost
force_cube_complete
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Direct composition flashes black initially on Win <10: 588588
Applied Workarounds: disable_direct_composition
Zero copy DXGI video hangs on shutdown on Win < 8.1: 621190
Applied Workarounds: disable_dxgi_zero_copy_video
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Zero-copy NV12 video displays incorrect colors on NVIDIA drivers.: 635319
Applied Workarounds: disable_dxgi_zero_copy_video
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Decode and Encode before generateMipmap for srgb format textures on Windows: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
VPx decoding isn't supported well before Windows 10 creators update.: 616318, 667532
Applied Workarounds: disable_accelerated_vpx_decode
Delayed copy NV12 displays incorrect colors on NVIDIA drivers.: 728670
Applied Workarounds: disable_delayed_copy_nv12
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Checker-imaging has been disabled via finch trial or the command line.
Disabled Features: checker_imaging
Version Information
Data exported	25.09.2017 22:52:51
Chrome version	Chrome/61.0.3163.91
Operating system	Windows NT 6.1.7601 SP1
Software rendering list version	13.10
Driver bug list version	10.28
ANGLE commit id	0d2ecb4ea992
2D graphics backend	Skia/61 0eefc0552cfb5ac077560b7c2630c5bd475ea585-
Command Line	"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	25
In-process GPU	false
Passthrough Command Decoder	false
Supports overlays	false
Sandboxed	false
GPU0	VENDOR = 0x10de, DEVICE= 0x0ffa
Optimus	false
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY1	22.0"
Driver vendor	NVIDIA
Driver version	9.18.13.1166
Driver date	5-14-2013
Pixel shader version	5.0
Vertex shader version	5.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (NVIDIA Quadro K600 Direct3D11 vs_5_0 ps_5_0)
GL_VERSION	OpenGL ES 3.0 (ANGLE 2.1.0.0d2ecb4ea992)
GL_EXTENSIONS	GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Window system binding vendor	Google Inc. (adapter LUID: 000000000000aad6)
Window system binding version	1.4 (ANGLE 2.1.0.0d2ecb4ea992)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
R_16	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
RGBA_F16	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Diagnostics
... loading ...
Log Messages
[18552:27112:0925/225015.002:WARNING:angle_platform_impl.cc(41)] : rx::HLSLCompiler::compileToBinary(224): C:\fakepath(69,11-35): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(91,11-35): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
[18552:27228:0925/225015.421:WARNING:angle_platform_impl.cc(41)] : rx::HLSLCompiler::compileToBinary(224): C:\fakepath(47,8-25): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(58,9-41): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
[18552:27228:0925/225015.844:WARNING:angle_platform_impl.cc(41)] : rx::HLSLCompiler::compileToBinary(224): C:\fakepath(44,8-25): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them C:\fakepath(55,9-41): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

i have this problem for more than 6 months. i have tried every suggestion i could find (clean cache, reinstall etc.), but it doesn't work. I get the same problem also on other browser, but firefox works just perfect.
 
Labels: Needs-Triage-M61
Cc: divya.pa...@techmahindra.com
Labels: Needs-Feedback Triaged-ET OS-Linux OS-Mac
Unable to reproduce this issue on reported version 61.0.3163.91 , on latest stable 61.0.3163.100 and on latest canary 63.0.3223.8 using Window 7 and 10 mentioned steps.
1.Opened the web browser
2.Navigated to www.twitter.com
3.Played some random video
4.Observed the video played well with out any issue

@Reporter: Could you please try checking incognito mode. If the issue still persists, please upgrade the chrome version to latest canary, and let know it's behavior. You can download canary build from https://www.chromium.org/getting-involved/dev-channel.

Thanks!
I am unable to repro this bug on Mac + Chrome 63.0.3230.0. 
reporter@, please restart your Chrome and try again. If it still repro, please provide
1) repro url (right click, "Copy Video Address"
2) in chrome://media-internals, select the repro video player, copy/paste log to here
I've been seeing this with nearly every video in tweetdeck.twitter.com for a while, if I open them twitter.com they play (win10 chrome stable)

Status: WontFix (was: Unconfirmed)
still couldn't repro this bug on chrom 64.0.3251.0. I tried tweetdeck.twitter.com and twitter.com, videos all play well.
Cc: krajshree@chromium.org
 Issue 772710  has been merged into this issue.

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