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Issue 768405 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner:
Last visit > 30 days ago
Closed: Sep 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug-Regression



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Cfm client side issue: Short link to Admin Console from CFM Settings is disabled

Project Member Reported by ykrychala@chromium.org, Sep 25 2017

Issue description

ChromeOS version: 	60.0.3112.114
Cfm device model: ASUS Chromebox CN60
Case#: 13736906

Description:
customer having issue with the short link found on settings to manage other resources in the Admin console however when they go to the short link on a browser, they get the error message "this goo.gl shortlink has been disabled. It was found to be violating our Terms of Service." 

TIMEFRAME ISSUE STARTED: - 
- started last week (Friday) 
AFFECTED USERS/GROUP/OU: - only one specific device affected 

Steps to reproduce:
1. On the home screen ( where you start joining Hangouts ) 
2. Select Settings 
3. On the lower part of the screen there is a short link that takes you to the admin console if types in a browser 

Current Behavior / Reproduction: 
 - error message displayed: " URL Shortener <https://goo.gl/> 
*https://goo.gl/kQkXFp <https://goo.gl/kQkXFp>* – this goo.gl shortlink has 
been disabled. It was found to be violating our Terms of Service. Click here 
<https://www.google.com/intl/en/policies/terms/regional.html> and here 
<https://goo.gl/policy.html> for more information about our terms and 
policies respectively. 

Expected Behavior: 
-the shortlink should take you to the device's information in the admin console

Drive link to logs: 
Screenshot provided by customer:
https://drive.google.com/open?id=0B9JNylCOuXiucHFoZHk3TXJaR2M

 
Labels: M-60
Owner: gov...@chromium.org
hi govind@, could you please triage the issue? 

Comment 2 by gov...@chromium.org, Sep 25 2017

Cc: josa...@chromium.org
Owner: ----
+josafat@ (Chrome OS M60 TPM) to help with triage as this issue is reported on Chrome OS.
Cc: harpreet@chromium.org
Labels: -Pri-3 Pri-1
Owner: katierh@chromium.org
+katie, harpreet to evaluate/repro
Cc: rpattumani@chromium.org sduraisamy@chromium.org xiy...@chromium.org
Components: UI>Shell>Kiosk Enterprise
Tried it on couple devices with different OS versions (m61 and M63) and not able to repro. This is not a OS/broswer issue.

If the customer continues to experience this, we'll need someone on the cpanel team help look into this?

Comment 5 by kotah@chromium.org, Sep 25 2017

Status: WontFix (was: Untriaged)
I can repro locally, and agree it doesn't seem like a ChromeOS issue - we already have b/62439872. Closing as wontfix.

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