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Issue metadata

Status: Archived
Owner:
Closed: Oct 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Launcher makes no distinction between installed apps and not-installed and brings installed apps up last not first

Reported by ad...@mattprager.com, Sep 24 2017

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 9765.70.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.101 Safari/537.36
Platform: 9765.70.0 (Official Build) beta-channel cyan

Steps to reproduce the problem:
1. Click on the launcher.
2. Start typing to search for an installed app (either Android or ChromeOS).
3. Launcher brings up list of downloadable apps and a then initiates a web search and then apps on your device.
4. Launcher constantly resizes itself while downloading web content thus ensuring that the user will absolutely 100% never be able to click the item they're actually trying to click because whatever was under their mouse one second ago is now replaced by something else due to the UI behavior.

What is the expected behavior?
When I go to the launcher to search, I'm obviously looking for something on my device not just some random search of all available apps in the universe.

The apps and documents etc on my device should appear first and clearly marked.

The UI should anchor itself and not jump around so the user is able to select an app or document without the page constantly changing.

What went wrong?
There's a UI design problem with the new launcher.
1. There is no distinction between installed apps and not-installed apps. Even worse, it puts them in alphabetical order meaning it presents me with a bunch of apps I don't have and don't want and, because of alphabetizing, sticks the app I have and want at the end of a list.

2. The search bar brings up useless and intrusive information - example: I'm searching my device for my Scrabble app; I start typing "sc" and UI brings up search information on South Carolina. Not only is this completely useless, but it actively interferes with my attempt to find what I was looking for.

3. Because of all the server-side search and downloading of useless information and useless apps, the UI constantly jumps around and resizes almost guaranteeing that my mouse-click will never hit the thing I'm actually interested in because the screen is moving so much.

4. The UI puts the useless and uninformative search result (see my "South Carolina" example above) above my apps; it puts not-installed apps above my apps; in fact, it put everything NOT on my device ahead of things actually on my device and, say, documents in my Drive.

The UI needs to search for user-installed material first.
The UI needs to put the user-installed apps and documents in a separate section that is not subject to resizing due to constant downloading of search and other apps.

As things stand, the Launcher has become a complete impediment to workflow and, while I understand that Google is a search-oriented company and wants to search everything all time, the UI of the Launcher IMHO needs to rethought so that search is additive to the user experience rather than actively interfering with it and preventing the user from accomplishing what he or she wants to accomplish.

Did this work before? N/A 

Chrome version: 61.0.3163.101  Channel: beta
OS Version: 9765.70.0
Flash Version: 27.0.0.130
 

Comment 1 by zalcorn@google.com, Sep 29 2017

Components: -UI UI>Shell>Launcher
Owner: omrilio@chromium.org
Status: Assigned (was: Unconfirmed)
Labels: Touch-Friendly-Launcher
Cc: shibasheikh@chromium.org
Labels: Touch-Friendly-Launcher-Triaged
The problem with hitting an item and missing because the launcher has resized has been alleviated to a certain degree in M62 by placing answer cards below apps.
Keeping looking at this bug.
Summary of the remaining issues that still repro in M62:
1. On-device and Drive files are not placed above the non-on-device results;
2. On-device apps aren't clearly marked (separate section proposed);
3. Search "sc" returning "South Carolina" is useless;
4. Launcher constantly resizes.

Non-reproing ones in the current M62 code:
1. Presenting a mix of installed and non-installed apps in a single alphabetized list;
2. Putting non-installed apps above installed ones

Comment 6 by vadimt@chromium.org, Oct 11 2017

Status: Archived (was: Assigned)
All issues listed in #5 are now tracked elsewhere; closing this bug as there are no actionable items here anymore.

Thanks for this great feedback!

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