New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 767902 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner:
Closed: Oct 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



Sign in to add a comment

Auto-updates don't work

Reported by jon.the....@gmail.com, Sep 22 2017

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.91 Safari/537.36

Steps to reproduce the problem:
1. Click "About Google Chrome" and wait for it to update.
2. 
3. 

What is the expected behavior?
Software update.

What went wrong?
It didn't update. The only way to fix it is to download a new version of Chrome and reinstall it on top of the old one.  I've seen this happen in both beta and stable channels and has happened periodically for the last few years.

Did this work before? N/A 

Chrome version: 61.0.3163.91  Channel: beta
OS Version: OS X 10.13.0
Flash Version:
 
chrome auto update.png
97.6 KB View Download

Comment 1 by meh...@chromium.org, Sep 22 2017

Components: Internals>Installer

Comment 2 by gov...@chromium.org, Sep 22 2017

Cc: pbomm...@chromium.org grt@chromium.org
Cc: -grt@chromium.org borisv@chromium.org norberg@chromium.org
This is similar to  issue#752353  and 752661, cc'ing Boris and Adam for more insights on this error.

Comment 4 by borisv@chromium.org, Sep 22 2017

Owner: borisv@chromium.org
Hello, unfortunately, the error is cut off. Can you scroll to the right and make another screenshot so that we can see the full error message?
Cc: sc00335...@techmahindra.com
Labels: Needs-Feedback Triaged-ET Needs-Triage-M61
Unable to reproduce this issue on 61.0.3163.91 using Mac 10.12.6 with steps mentioned below.

Navigated to chrome://help and observed successful updation of chrome to latest build

@Reporter: Could you please respond to comment#4.

Comment 6 by shrike@chromium.org, Oct 20 2017

Status: WontFix (was: Unconfirmed)
[macbugtriage] No response from bug reporter for almost 30 days so closing out. Please reopen if you have info per c#4.

Sign in to add a comment