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Issue 767788 link

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Issue metadata

Status: WontFix
Owner: ----
Closed: Oct 2017
Cc:
Components:
EstimatedDays: ----
NextAction: 2017-10-16
OS: Windows
Pri: 1
Type: Bug-Regression



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Images are upscaled on a combination of highDPI and standard DPI monitors

Reported by bor...@gmail.com, Sep 22 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36

Example URL:
Any PNG image

Steps to reproduce the problem:
1. Have a Chrome open on a multi-monitor setup, e.g., Windows laptop + an external monitor, where laptop is highDPI and scaled in Windows to e.g. 150% while the other monitor is normal 100% DPI.
2. Open some page with PNG image in Chrome, move it to the external monitor (100% DPI).
3. Observe that the image is upscaled and blurry in Chrome 61, compared to the same PNG open in some desktop app like Paint.NET or other browsers like Chrome Canary (63) or Firefox 57.

This started happening about three weeks ago, I've never seen it before and is probably fixed in Canary. Displaying content correctly is very important to me so maybe the fix could be backported to 61?

What is the expected behavior?
Non-blurry, normal size image.

What went wrong?
Image is upscaled by about 20% (I don't know exactly) and blurry.

Does it occur on multiple sites: Yes

Is it a problem with a plugin? No 

Did this work before? Yes 59 or 60, I'm not sure

Does this work in other browsers? Yes

Chrome version: 61.0.3163.100  Channel: stable
OS Version: 10.0
Flash Version:
 
Components: -Blink Blink>Image
Labels: Needs-Triage-M61
Components: Internals>Compositing>Images
Labels: -Type-Bug -Pri-2 RegressionFound-61 Needs-Bisect Pri-1 Type-Bug-Regression
Need a bisect, if possible. But I suspect the problem is in cc image caching.
Cc: krajshree@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue in Win-10 high dpi laptop (150% scaling) connecting it to an external monitor(100% scaling) using chrome reported version #61.0.3163.100.

Following are the steps followed to reproduce the issue.
------------
1. Opened chrome in a multi-monitor setup, e.g., Windows laptop + an external monitor, where laptop is highDPI and scaled in Windows to e.g. 150% while the other monitor is normal 100% DPI.
2. Opened a page with PNG image in Chrome and moved it to the external monitor (100% DPI).
3. Observed that the image was non-blurry and of normal size image.

Attaching screen cast for reference.

borekb@ - Could you please verify the screen cast and please let us know if anything missed from our side.
Also if possible please provide a sample page with png image where the issue was seen.

Thanks...!!
767788.mp4
9.1 MB View Download

Comment 5 by bor...@gmail.com, Sep 25 2017

@krajshree your steps seem to be correct but I'm not sure about the monitor setup, for example, you cannot set screen resolution and the second monitor doesn't have the option to extend the desktop there. Is that some virtualized setup or physical monitors?

I've put together (hopefully) all the info about my setup and sample images in this Google doc:

https://docs.google.com/document/d/1ydsov_WQiNdcTVeCsLMlOQi5R8EdyHx-o52ADESd0TY/edit?usp=sharing

Let me know if I can provide more.
Project Member

Comment 6 by sheriffbot@chromium.org, Sep 25 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 7 by hdodda@chromium.org, Sep 26 2017

Cc: hdodda@chromium.org
Labels: TE-NeedsTriageFromMTV
@MTVTeam-- Could someone from MTV team look into this , as the external monitor resolution settings provided in comment #5 , 2560*1440 monitor is not avilable with the Inhouse team.

Thanks!

Comment 8 by bor...@gmail.com, Sep 26 2017

A colleague of mine reproduced as well on a MacBook Pro (~2015) and an external FullHD monitor.
Cc: shrike@chromium.org
NextAction: 2017-10-16
Adding NextAction to follow up with test team.

Also adding Mac contact in the event they have the right setup to reproduce.
The NextAction date has arrived: 2017-10-16
Labels: -TE-NeedsTriageFromMTV -Needs-Bisect
Removing from the bisect queue since we are not able to repro.

Comment 12 by bor...@gmail.com, Oct 18 2017

I've upgraded to Windows 10 Fall Creators Update (1709) today, the issue still exists:

https://snag.gy/e98yGI.jpg

This is a screenshot from my external monitor which runs at 100% DPI.
crbug-767788.png
1.3 MB View Download

Comment 13 by bor...@gmail.com, Oct 18 2017

Oh no, I just found out that I had "Page zoom" set to 110% in my Settings for some reason. Sorry guys! This can be closed.
Status: WontFix (was: Unconfirmed)
No problem! Thanks for the report.

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