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Samus: On short power press, user pod missing on lock screen and sign-out causes black screen |
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Issue descriptionGoogle Chrome 61.0.3163.101 (Official Build) beta (64-bit) Revision 0 Platform 9765.70.0 (Official Build) beta-channel samus What steps will reproduce the problem? (1) Login to user account (2) Lock the screen with short power press What happens? User pod, shelf buttons(Shut down and Sign-out) are missing. There is no way to login to user account. Open uber tray and click on Sign-out. Black screen is displayed. Have to force reboot to use the device. On the other hand, signing-out user with shortcut Ctrl+Shift+q (twice) displays sign-in screen.
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Sep 22 2017
Reproduced on previous RC 9765.63.0, 61.0.3163.90 as well. Changing RBB to RBS. Issue also seen on other auron board lulu.
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Sep 22 2017
Not reprod on EVE. reprod only on Samus and Lulu.
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Sep 25 2017
abodenha@ can you please take a look at this RBS? who should be the owner for this?
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Sep 25 2017
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Sep 25 2017
Lock screen seems to still work, looks like a rendering bug. The UI would flicker a bit as well, see screenshot. Only happens when an Android app is running.
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Sep 26 2017
marcheu@ this is an M61 stable blocker. Can you please take a look?
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Sep 26 2017
I suspect this is a duplicate of issue 764584 .
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Sep 28 2017
Issue 764584 has been merged into this issue.
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Sep 28 2017
Issue 758820 has been merged into this issue.
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Sep 28 2017
Looks like UI tiles are not being initialized properly. Any error messages at the bottom of chrome://gpu? Does changing "GPU rasterization" to force enabled on all layers in about:flags make a difference?
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Sep 28 2017
Attached chrome://gpu. Issue repro'd even after changing "GPU rasterization" to force enabled on all layers
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Oct 2 2017
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Oct 2 2017
This seems like a UI bug. Albert can you triage?
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Oct 3 2017
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Oct 3 2017
jdufault@ was pretty convinced everything in the lock screen was still working but not rendering. The trick is figuring out what layer of things is running off the rails. Bouncing back to jdufault@. Can you put heads together tomorrow with marcheu@ and reveman@ and see what the 3 of you can figure out? FWIW neither zelidrag@ nor I are able to repro, so I think removing RBS is the right move here.
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Oct 3 2017
Re #6, I have seen missing user pods without an Android app running. See issue 764584 .
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Oct 3 2017
What did the artifacts look like when forcing GPU rasterization? The tile size should have changed from that. Can you enable tile borders in about:flags to verify that these artifacts align with tile borders?
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Oct 4 2017
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Oct 4 2017
+xdai This might be related to the screen freeze issue we saw yesterday. I could not find the bug on daisy's plate but suspect they are dups.
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Oct 4 2017
We should confirm once a fix is in place for that one.
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Oct 4 2017
Re#20: The screen freeze issue is Issue 769570 . The culprit CL has been identified. The CL was landed in M63 so might not be the reason to cause the issue here. But it's interesting that the two issues are both repro'ed by pressing the power button.
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Oct 9 2017
I had two instances over the weekend where opening the lid on my samus took me to a lock screen without a pod. 61.0.3163.117 9765.79.0 (Official Build) beta-channel samus Not sure if it's the same as this issue or not. Sadly, I'm an idiot and neglected to file feedback when it happened.
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Oct 13 2017
Any update on this? We are planning a stable RC next week and this bug is marked as a blocker.
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Oct 13 2017
I'm unable to reproduce on the latest beta build (62.0.3202.55 9901.46.0). Lock seems to work correctly both with and without arc enabled and play store running. This feels more like a graphics problem than a login problem, and there have been a large number of graphics issues lately, so I suspect this got fixed as a result of those being fixed. Unless there is a more recent repro/logs I don't think there is much actionable at the moment, so I'm removing RBS.
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Oct 19 2017
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Oct 19 2017
This may be related to crbug.com/772586 .
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Oct 19 2017
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Oct 24 2017
I just reproduced missing lock screen UI on: Google Chrome 62.0.3202.63 (Official Build) beta (64-bit) Revision 0 Platform 9901.49.0 (Official Build) beta-channel samus It was from a suspend/resume overnight. Logs from my current session (though I logged out and in to get the UI back): https://drive.google.com/a/google.com/file/d/1l-E0d9uokAxQ-OHaFj9UkKmy0uY3fx9h/view?usp=sharing
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Oct 24 2017
Re #29: Could you grab chrome user level logs and attach it here? It seems the problem is with the lock from 2017-10-23T18:29:33 to 2017-10-24T08:59:52. So the chrome user log include that time range would be interesting. The device seems not signed out for a long time. The user log with the time range could be the one started on 10/10. This looks like the problematic lock: 2017-10-23T18:29:33.890652-07:00 INFO session_manager[1282]: [INFO:session_manager_impl.cc(805)] LockScreen() method called. ... vblank wait timed out, kernel stack dump ... 2017-10-23T18:29:34.247090-07:00 INFO session_manager[1282]: [INFO:session_manager_impl.cc(810)] HandleLockScreenShown() method called. ... 2017-10-24T08:59:04.386007-07:00 DEBUG kernel: [ 5584.166392] PM: Finishing wakeup. ... 2017-10-24T08:59:52.524276-07:00 INFO session_manager[1282]: [INFO:browser_job.cc(157)] Terminating process: ... No unlock afterwards. User signed out.
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Nov 19
<triage> Cannot reproduce on 72.0.3593.0, please reopen if seen again. </triage> |
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Comment 1 by sdantul...@chromium.org
, Sep 22 2017