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Issue metadata

Status: Fixed
Owner:
Last visit 27 days ago
Closed: Nov 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



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[Nyan] External Monitor does not display at Best Resolution when connected with HDMI to HDMI cable

Project Member Reported by pgangishetty@chromium.org, Sep 21 2017

Issue description

Chrome Version: 61.0.3163.101
OS: 9765.70.0 (Official Build) beta-channel nyan_kitty

What steps will reproduce the problem?
(1) Sign in to Device
(2) Plug in External Monitor (1080 HD OR 4K) to the device using HDMI to HDMI Cable

What is the expected result?
External Monitor should display fine.

What happens instead?
 ACER UHD 4K B326HK Monitor behavior:
- External monitor does not display at all.
- Device behaves differently each time HDMI is connected (sometimes screen goes black and comes back after few seconds and sometimes it Freezes and reboot is needed)

Note: The below issue was observed only once, but later on its display is working fine with the BEST resolution on 1080 HD monitor. 

1) ASUS PB278 1080 HD Monitor behavior:
- Does not display at the 'Best' resolution which is 2560 x 1440(Best).
- Reduce the resolution to any other than the Best, external display works fine

Please use labels and text to provide additional information.
Logs attached.

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.

 
Description: Show this description
Summary: [Nyan-Kitty] 4K External Monitor does not display when connected with HDMI to HDMI cable (was: [Nyan-Kitty] External Monitor does not display )
Labels: ReleaseBlock-Stable

Comment 5 by dchan@google.com, Sep 21 2017

is this only happen on nyan kitty ? I assume this works before ?
Checked on Nyan-Blaze with previous build 61.0.3163.60/9765.37.0 and see the same issue.   

Comment 7 by ketakid@google.com, Sep 22 2017

Labels: -ReleaseBlock-Stable
Labels: M-63
Summary: [Nyan-Kitty] External Monitor does not display at Best Resolution when connected with HDMI to HDMI cable (was: [Nyan-Kitty] 4K External Monitor does not display when connected with HDMI to HDMI cable)
Observed the same with version 10032.29.0 / 63.0.3239.37

Comment 9 by ka...@chromium.org, Nov 6 2017

Cc: dbehr@chromium.org yungleem@chromium.org
Summary: [Nyan] External Monitor does not display at Best Resolution when connected with HDMI to HDMI cable (was: [Nyan-Kitty] External Monitor does not display at Best Resolution when connected with HDMI to HDMI cable)
Owner: tutankhamen@chromium.org
Robert, for this one we shouldn't debug the high resolution (I don't think we can), but we should blacklist the pixel clocks which are too high (maybe even > 165MHz) and move on.
Status: Fixed (was: Untriaged)
Project Member

Comment 12 by bugdroid1@chromium.org, Nov 10 2017

Labels: merge-merged-chromeos-3.10
The following revision refers to this bug:
  https://chromium.googlesource.com/chromiumos/third_party/kernel/+/f45ecbd69ae02b8e42e37c271bb64a5dc61a9364

commit f45ecbd69ae02b8e42e37c271bb64a5dc61a9364
Author: Robert Tarasov <tutankhamen@chromium.org>
Date: Fri Nov 10 03:16:36 2017

CHROMIUM: drm/tegra: Fixed problem with unsupported high frequency modes for nyan_blaze

Workaround for an issue when tegra devices with kernel v3.10 trying
to setup modes with too high frequency. Clock frequency is limited
to 165 Mhz for these devices.

BUG= chromium:767551 
TEST=Connect nyan_blaze to 4k monitor using HDMI cable. It should work.

Change-Id: Iec977662ac3af18efa2294b1ba3bee7b8f427279
Signed-off-by: Robert Tarasov <tutankhamen@chromium.org>
Reviewed-on: https://chromium-review.googlesource.com/761201
Reviewed-by: Stéphane Marchesin <marcheu@chromium.org>

[modify] https://crrev.com/f45ecbd69ae02b8e42e37c271bb64a5dc61a9364/drivers/gpu/drm/tegra/hdmi.c

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