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Issue 767097 link

Starred by 1 user
Status: Duplicate
Merged: issue 697382
Owner: ----
Closed: Sep 2017
Cc:
█ sandeepkumars@chromium.org
nyerramilli@chromium.org
rbasuvula@chromium.org
ligim...@chromium.org
█ msrchandra@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 3
Type: Bug



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Can't enable

Reported by markiim...@gmail.com, Sep 20 2017 
THIS TEMPLATE IS FOR FILING BUGS ON THE ANDROID SYSTEM WEBVIEW. GENERAL WEB
BUGS SHOULD BE FILED USING A DIFFERENT TEMPLATE!

Device name:
Android version:
WebView version (from system settings -> Apps -> Android System WebView):
Application:
Application version:

URLs (if applicable):



Steps to reproduce:
(1)
(2)
(3)

Expected result:


Actual result:

I am using a Samsung Galaxy S7 Running Android 7.0 - I have been using the Webview feature without issues. 
Recently I started having problems with 1 app which the developer stated that I was to update Google Webview. 

When I go to Webview on the Google Play Store it shows that I have to "enable" it. 
When I first did this Webview started to update. After the update I still can't enable it. 
I have tried going via the Apps library on my phone, but when I found Webview it is disabled and the enable option is not active. 

I've also tried to open websites via a third party app, the site opens but via Chrome rather than the from within the app. 

Any help or advice would be most grateful. 

Peace 🖖 

Mr M Golightly
Screenshot_20170920-182602.png
531 KB View Download

Comment 1 by msrchandra@chromium.org, Sep 21 2017

Cc: msrchandra@chromium.org rbasuvula@chromium.org nyerramilli@chromium.org ligim...@chromium.org sandeepkumars@chromium.org
Mergedinto: 697382
Status: Duplicate (was: Unconfirmed)
@markiimg -- Thank You the report. Please follow the below steps for Webview --

In Android N the WebView and Chrome packages were combined in order to reduce the update size for users. Updating Chrome also updates WebView. This means that in the Play store the WebView package will appear to be permanently disabled. The Play store WebView entry is only relevant for users with older operating systems, and users who have decided to disable Chrome.

If you need, or are being asked by an application, to update WebView, the action you should take now is to UPDATE CHROME. This should resolve any issues you are currently experiencing.

We would also like to understand what led you to file this bug so that we can reduce the number of users experiencing this issue and work with application developers to direct users to the correct Play store page.

If an application has directed you to update WebView, and sent you to the WebView page in the Play store to do so, please comment on this bug to tell us which application did so.

Finally, if updating Chrome does not stop the application from redirecting you to the Play store, please also provide that information on this bug.

Thank You.

Comment 2 by sandeepkumars@chromium.org, Oct 3 2017

Labels: Needs-triage-Mobile Triaged-Mobile
►

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