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Issue 767042 link

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Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug



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Issue in Goodle apps Hangout

Reported by dharmend...@gmail.com, Sep 20 2017

Issue description

Chrome Version : Version 60.0.3112.113 (Official Build) (32-bit)      : <Copy from: 'about:version'>
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
     Safari:Yes
    Firefox:Yes
         IE:Yes

What steps will reproduce the problem?

THere is an issue in google apps hangout. we are using corporate hangout account.  I have attached the screenshot. There is an issue with the mail ID sanam@luzontech.com. Differnt mail ID i.e. neil@luzontech we are getting we we move curser on her chat.
In short we are getting multiple acconts mail ID of the same domain if we move curser on sanam@luzontech.com but not getting the account mail id with which we are texting. 

What is the expected result?

we supposed to get mail ID sanam@luzontech.com if we move curser on hangout of sanam@luzontech.com

What happens instead?

we are getting multiple hangout accounts of same domain.

Please provide any additional information below. Attach a screenshot if
possible.

 
Capture10.PNG
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Capture5.PNG
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Labels: Hotlist-GoogleApps
Below is the link where the issue exists.

https://hangouts.google.com/?authuser=0
Labels: Needs-Milestone
Cc: sc00335...@techmahindra.com
Components: Platform>Apps>Hangouts
Labels: Needs-Feedback Triaged-ET
Unable to reproduce this issue on reported verison 60.0.3112.113 , latest stable 61.0.3169.100 and on latest canary 63.0.3223.0 using test account.

@Reporter: 1. Could you please let us know on which platform and which chrome version you are seeing this issue? 
2. Could you please confirm whether this issue reproduces on fresh profile which has no extensions and apss? 
3. And also could you please confirm the behaviour in other browsers as well.

Thanks in advance!
Hi,

1. Plateform Windows 10, version 1703, and chrome version 60.0.3112.113 (Official Build) (32-bit)

2. Not able to reproduce on fresh profile but can reproduce on the same profile that is mentioned in the report.

3. Behaviour is same on all browsers. 

I'm attaching 2 more screenshots for the reference.

Thanks! 


Capture12.PNG
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Capture13.PNG
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Project Member

Comment 6 by sheriffbot@chromium.org, Sep 28 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
In the attachments i had provided in the previous comment, you can see there, it is displaying 2 different names i.e. Sanam M and Sristhi Stha for the same email ID sanam@luzontech.com.

Cc: divya.pa...@techmahindra.com
Labels: Needs-Feedback
@ dharmendra.sgr10:  If you are using any other extensions excluding hangouts, please disable the extensions one by one and check which extension is causing the problem and provide the observation for further triaging the issue from TE-End

Also could you upgrade chrome to latest stable and retry the scenario and provide your observation
You can download latest stable build from 
https://www.chromium.org/getting-involved/dev-channel.
Status: WontFix (was: Unconfirmed)
Due to lack of user response closing this issue, please raise a new issue if you come across the similar one in any of the latest chrome versions.

Thanks!
Labels: -Hotlist-GoogleApps Hotlist-Partner-GSuite
Hi Team,

This issue is still persists. When we changes the User name and email ID in
the G-suite. We are getting the previous email ID and name instead of
Modified email ID and name. This is confusing and sometimes we can't
recognise with whom we are having the conversation.

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