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Issue 767017 link

Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 697382
Owner: ----
Closed: Dec 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 3
Type: Bug



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Bugs

Reported by aub.tole...@gmail.com, Sep 20 2017

Issue description

THIS TEMPLATE IS FOR FILING BUGS ON THE ANDROID SYSTEM WEBVIEW. GENERAL WEB
BUGS SHOULD BE FILED USING A DIFFERENT TEMPLATE!

Device name:SM-G955FD
Android version:7.0 
WebView version (from system settings -> Apps -> Android System WebView):62.0.3202.19
Application:
Application version:

URLs (if applicable):


Steps to reproduce:
(1)
(2)
(3)

Expected result:

Actual result:
Hi, there are lots of programs doesn't work because of web view which I can not install or enable. It happened today sudden and strange, I didn't update any apps. So please help with that 

 
Labels: Needs-Feedback
You don't need to upgrade WebView on Nougat. Updating Chrome also updates WebView, which is why WebView is disabled (so you don't get two sets of updates).

Do you have Chrome Beta selected as your WebView provider (62 is in beta currently)? Ideally we need bugreports or at least logs for the crashes you are observing.
Cc: msrchandra@chromium.org nyerramilli@chromium.org sandeepkumars@chromium.org
Labels: Needs-triage-Mobile
@aub.tolegen: Could you please respond to comment #1.

Thanks!!

Comment 3 by cma...@chromium.org, Nov 17 2017

Should this be marked as won't fix?
Labels: -Needs-Feedback WV-Triaged
@aub.tolegen -- Thanks for the report. Please follow the below steps for WebView --

In Android N the WebView and Chrome packages were combined in order to reduce the update size for users. Updating Chrome also updates WebView. This means that in the Play store the WebView package will appear to be permanently disabled. The Play store WebView entry is only relevant for users with older operating systems, and users who have decided to disable Chrome.

If you need, or are being asked by an application, to update WebView, the action you should take now is to UPDATE CHROME. This should resolve any issues you are currently experiencing.

We would also like to understand what led you to file this bug so that we can reduce the number of users experiencing this issue and work with application developers to direct users to the correct Play store page.

If an application has directed you to update WebView, and sent you to the WebView page in the Play store to do so, please comment on this bug to tell us which application did so.

Finally, if updating Chrome does not stop the application from redirecting you to the Play store, please also provide that information on this bug.

Thanks!!
Mergedinto: 697382
Status: Duplicate (was: Unconfirmed)
Duping into original bug ( Issue 697382 ).

Thanks!!

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