ChromeOS version: 60.0.3112.112
Cfm device model: Dell Chromebook 11 (3120) candy
Case#: 13539447
Description:ChromeBook is not auto connecting to Wi-Fi SSID since Chrome devices updated from Chrome OS 59 to 60.
- The enterprise customer has been using about 400 drives, as far as we know the number of affected devices are 7,8 devices, but unsure(could be more).
- When user signs out and signs back in, they need need to authenticate again.
- There was not the same issue report when using Chrome OS59.
Steps to reproduce:
1. Wiped and re-imaged to Chromebook.
2. Re Enrolled to OU.
3. Connected to WiFi successfully using EAP-TLS protocol.
4. Restarted device - did not auto connect to WiFi using EAP-TLS protocol.
5. Gathered logs
Current Behavior / Reproduction: ChromeBook is not auto connecting to Wi-Fi using protocol EAP-TLS.
Expected Behavior: ChromeBook should be able to auto connect to Wi-Fi using protocol EAP-TLS.
Drive link to logs:
logs+20170912_XXXXXXXXX.tgz file
https://drive.google.com/open?id=0B01YYztUbOCuRFRpQ0NrZGtNUGs
After wipe>re-enrolled>Connected to Wi-Fi OK>restarted and not auto connect to Wi-Fi>gather the log.(logs+20170912_XXXX.tgz file )
Please refer device info doc for more info about the devices.
Comment 1 by kotah@chromium.org
, Sep 21 2017Components: -Blink>WebRTC>Network Internals>Network
Labels: -Proj-Hotrod
Summary: Candy in M60 not auto-connecting to wifi network (was: Cfm client side issue: ChromeBook is not auto connecting to Wi-Fi SSID since Chrome devices updated from Chrome OS 59 to 60.)