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Starred by 3 users

Issue metadata

Status: WontFix
Owner:
Closed: Oct 25
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression

Blocked on:
issue 249063



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Middle-click autoscroll doesn't work on some Dell Latitude laptops

Reported by term...@gmail.com, Sep 19 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.0; rv:52.0) Gecko/20100101 Firefox/52.0

Steps to reproduce the problem:
1. Go to any webpage in Windows Chrome
2. Middle-click on the webpage and try to scroll
3. It may or may not scroll. 

What is the expected behavior?
It should always scroll.

What went wrong?
Observe the round scroll thing that appears in place of the mouse pointer doesn't always appear. Reproducible only on two Dell Latitude notebooks in Windows 8.1. In Windows 7 I can't reproduce.

Has bisect: 

You are probably looking for a change made after 479929 (known good), but no later than 479936 (first known bad).
CHANGELOG URL:
  https://chromium.googlesource.com/chromium/src/+log/0c7f6df48120d44213fabf09fb6b6b0cfe0c5f27..07711ae8ada95f59bfa6f9390f8dfb99f1f97618

I'm guessing it's likely 5971e47, please needinfo aelias@.

An animated GIF is attached.

Did this work before? Yes 

Chrome version: 61.0.3163.0  Channel: stable
OS Version: 6.3
Flash Version:
 
middle-click scroll doesn't always work.gif
293 KB View Download
Cc: ligim...@chromium.org
Components: -UI Blink>Scroll
Labels: -Pri-2 ReleaseBlock-Stable M-62 Needs-Triage-M61 Pri-1
Owner: aelias@chromium.org
Status: Assigned (was: Unconfirmed)
Possible suspect from the above bisect:

https://chromium.googlesource.com/chromium/src/+/5971e47dc08dbb773f58fd6fb13b1df7917fd295

The above patch landed in M61, can we get this fixed for M62?

Comment 2 by aelias@chromium.org, Sep 19 2017

Labels: -Pri-1 -ReleaseBlock-Stable -M-62 Pri-2
Please specify the exact Dell Latitude laptop model, the exact Windows version and an example webpage.

Already shipped in 61 so no reason to target 62 in particular.  If this only affects Windows 8.1, prevalence seems low and it's inconvenient to repro -- I'd be more interested in a report about Windows 7 or 10.

Comment 3 by term...@gmail.com, Sep 20 2017

Dell Latitude E6430 ATG, Windows 8.1 x64, http://www.lipsum.com/ is what I used for the animated GIF. The issue is present on any webpage.

Comment 4 by term...@gmail.com, Sep 23 2017

Reproducible today in 61.0.3163.100 64-bit , Windows 10 1703 64-bit, Dell Latitude E6430 ATG.

Comment 5 by term...@gmail.com, Oct 9 2017

Occasionally reproducible in Windows 7 x64 Enterprise with a standard USB mouse.

Another weird thing that happens, and I don't know whether this is related, is when I'm viewing my mail in yahoo mail and scrolling down sometimes it just stops scrolling even though the autoscroll is still on. This is using an older version of Chrome though, 61.0.3163.79 64-bit.

Comment 6 by aelias@chromium.org, Oct 27 2017

Components: IO>Mouse
Labels: -Needs-Triage-M61
Owner: ----
Status: Available (was: Assigned)
Summary: Middle-click autoscroll doesn't work on some Dell Latitude laptops (was: Middle-click autoscroll doesn't always work)

Comment 7 by term...@gmail.com, Oct 27 2017

I should mention when I said reproducible in Windows 7 x64 Enterprise that was an Acer (or Asus) desktop. I notice you have changed the title to say Dell but it's not only Dell.

Comment 8 by term...@gmail.com, Nov 13 2017

Is there any diagnostic that can be added for me to debug this further, I middle-click a lot when reading my Yahoo mail in Windows 7 and it seems those clicks don't always allow the page to scroll (but they do change the widget). I'm not sure if it's the same issue. I'm guessing there is some mouse up or mouse down or something that's missed. Is it possible for me to monitor every layer in chrome to see what is happening?

Comment 9 by term...@gmail.com, Dec 23 2017

Attached is an animated GIF from a Windows 7 computer using a standard USB mouse and Chrome 63.0.3239.108. I am trying to autoscroll the page and it is fighting me wanting to go the other way. This happens sometimes when I read WIRED articles, I'm not sure if it's related.
autoscroll not working properly.gif
1.1 MB View Download

Comment 10 by sahel@chromium.org, Jan 18 2018

Blockedon: 249063
Owner: sahel@chromium.org
Status: Assigned (was: Available)
I will take a look once the auto-scroll fling has moved to the browser.
Labels: Needs-Feedback
termsrv@ since the issue has been filed more than a year ago and autoscrolling code has changed a lot in the mean time, would you please check to see if it is still reproducible in the latest chrome stable? 
Status: WontFix (was: Assigned)
Closing this bug since autoscrolling code has changed a lot since M61.

termsrv@ please reopen this issue or file a new one if you see the issue again.

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