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Issue metadata

Status: Duplicate
Merged: issue 697382
Owner: ----
Closed: Sep 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 3
Type: Bug



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The Android System WebViewapp can not be activated on my device with actual 8.0.0 android OS

Reported by ken18121976@gmail.com, Sep 18 2017

Issue description

THIS TEMPLATE IS FOR FILING BUGS ON THE ANDROID SYSTEM WEBVIEW. GENERAL WEB
BUGS SHOULD BE FILED USING A DIFFERENT TEMPLATE!

Device name: Google Nexus 6P
Android version: 8.0.0
WebView version (from system settings -> Apps -> Android System WebView):
Application: Android System WebView
Application version: newest

URLs (if applicable):

Steps to reproduce:
(1) Open Play Store
(2) Search for Android System WebView App
(3) Try to "Activate" the app on the device
(4) Button shows no function

Expected result:
The app should be activated on the device and ask for newest updates.

Actual result:
The app is not able to be activated.

 
Screenshot_20170918-043711.jpg
332 KB View Download
Cc: msrchandra@chromium.org nyerramilli@chromium.org sandeepkumars@chromium.org
Mergedinto: 697382
Status: Duplicate (was: Unconfirmed)
This issue looks similar to  issue 697382 . Hence duping into it, please feel free to un dupe if not the case.

Thanks!!
Labels: Needs-triage-Mobile Triaged-Mobile

Comment 3 by torne@chromium.org, Sep 18 2017

In Android N the WebView and Chrome packages were combined in order to reduce the update size for users. Updating Chrome also updates WebView. This means that in the Play store the WebView package will appear to be permanently disabled. The Play store WebView entry is only relevant for users with older operating systems, and users who have decided to disable Chrome.

If you need, or are being asked by an application, to update WebView, the action you should take now is to UPDATE CHROME. This should resolve any issues you are currently experiencing.

We would also like to understand what led you to file this bug so that we can reduce the number of users experiencing this issue and work with application developers to direct users to the correct Play store page.

If an application has directed you to update WebView, and sent you to the WebView page in the Play store to do so, please comment on this bug to tell us which application did so.

Finally, if updating Chrome does not stop the application from redirecting you to the Play store, please also provide that information on this bug.

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