Scrolling is laggy / slow
Reported by
steven.d...@gmail.com,
Sep 17 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36 Example URL: http://www.webtoons.com/en/action/the-god-of-high-school/ep-125/viewer?title_no=66&episode_no=125 Steps to reproduce the problem: 1. Open the URL I submitted above 2. Try to scroll 3. Observe jerkyness What is the expected behavior? Scrolling behavior to occur within milliseconds of the scroll wheel being moved. What went wrong? Scrolling is very laggy and does not move smoothly. Tested with both a wireless mouse and trackpad. The issue does not occur on the same exact webpage in Microsoft Edge. Does it occur on multiple sites: No Is it a problem with a plugin? No Did this work before? N/A Does this work in other browsers? N/A Chrome version: 60.0.3112.113 Channel: dev OS Version: 10.0 Flash Version: Unknown I'm pretty sure this has worked before because I don't recall it bothering me the first time I visited this website. It may occur on other websites of suitably large content, but I could not find any similar sites within a reasonable amount of time. The issue does not occur on http://www.onemilescroll.com/ so perhaps it has something to do with the images?
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Sep 18 2017
Unable to reproduce the issue on reported version 60.0.3112.113 , Latest Stable 61.0.3163.79 and Latest Canary 63.0.3218.0 using Windows 7, Ubuntu 14.04 and Mac 10.12.1. Could you please re-try the scenario by creating a new profile without any extensions or apps. Please follow below steps to create a New profile (i). Launch chrome>>Press Alt+E>>Settings) (ii).Under the section headed People, Click on link Manage other people>>Add person 2. Welcome page opens>> Now hit the given link provided in the original comment If the issue still persist please provide your observation that would help us in further triaging of the issue
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Sep 18 2017
Issue does not persist when given a different profile (used my school profile and Guest) Interestingly, the issue persisted when I disabled all extensions, so it's not those. Weird... Maybe it's the number of tabs* I have open? Could that affect this? Thank you for your time! :) *note: these tabs remained open for the duration of all tests.
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Sep 18 2017
Thank you for providing more feedback. Adding requester "divya.padigela@techmahindra.com" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Sep 19 2017
Have you tried going into chrome://flags and selecting Reset to Default?
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Sep 19 2017
I have now. The issue persists, unfortunately.
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Sep 29 2017
Unable to reproduce this issue on 60.0.3112.113 and on latest canary 63.0.3227.0 using windows 10 with steps mentioned in comment#0. Attaching screencast for reference. @Reporter: Could you please try checking incognito mode and on latest canary, and let know it's behavior. You can download canary build from https://www.chromium.org/getting-involved/dev-channel. If the issue still persists, please attach the chrome://gpu details Thanks!
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Sep 30 2017
Incognito mode appears to be immune to this bug. I wonder what the problem could be on my profile... I have a few extensions installed, but the problem persists while they are disabled. I downloaded canary and the issue does not occur, even after syncing all of my settings, extensions, themes, etc. I've attached the GPU pages for each, just in case there is something I can do to clear up the issue without using canary.
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Sep 30 2017
Thank you for providing more feedback. Adding requester "sc00335628@techmahindra.com" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Sep 30 2017
Here's a screen cap (using Icecream) of what the issue looks like on my end.
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Oct 5 2017
Could you provide a performance trace please? https://www.chromium.org/developers/how-tos/submitting-a-performance-bug (Note you'll want to make sure you dont' have any sensitive info open as the trace will provide tab names and urls)
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Oct 5 2017
I can. The documentation you linked seems a little outdated as it did not exactly match the options I was presented when navigating the chrome://tracing. I believe I have selected the proper settings regardless, as it was not extremely different.
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Oct 12 2017
Thanks. Looking into the trace, the page is executing ~250ms of Javascript on each frame so that's definitely going to run badly but it doesn't seem like an issue with Chrome. The curious thing is why this only happens on your profile. One guess might be the page itself is running an A/B test on users and your profile got opted into the slow side? Have you tried clearing cookies/cache? Another might be a Chrome experiment but then we'd be seeing it on other pages/bugs. Could you paste what's under "Variations" in chrome://version so I can take a look?
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Oct 12 2017
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Oct 12 2017
c68ab9a3-3f4a17df 3095aa95-3f4a17df 7c1bc906-f55a7974 47e5d3db-3d47f4f4 d43bf3e5-bd7cd813 ba3f87da-45bda656 79616653-3f4a17df 5ca89f9-3f4a17df 9e201a2b-7e3ae057 5b3ed0a1-3f4a17df 68812885-4d2fac87 5e3a236d-4113a79e f347910c-3f4a17df b791c1b8-3f4a17df 9773d3bd-f23d1dea 99144bc3-4ad8d759 9e5c75f1-2ad3bd2f f79cb77b-3d47f4f4 9591f600-d93a0620 27219e67-b2047178 23a898eb-aaaaf5b1 4ea303a6-ecbb250e 447469ba-ca7d8d80 7aa46da5-54f5980d de03e059-e65e20f2 fbe6bb40-ca7d8d80 1354da85-55af874c 494d8760-91c810ef f47ae82a-746c2ad4 3ac60855-486e2a9c f296190c-5840db52 4442aae2-6e3b1976 ed1d377-e1cc0f14 75f0f0a0-6bdfffe7 e2b18481-5c63917a e7e71889-4ad60575 644b8345-ca7d8d80 94e68624-3f4a17df 828a5926-ca7d8d80 I'll try clearing my cache now - can't believe I hadn't thought of that before.
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Oct 12 2017
Another thing to check, when you disabled extensions did you refresh the page before trying? Extension would make the most sense based on the symptoms...
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Oct 12 2017
That fixed it. I deleted all cookies for webtoons and the problem went away. THanks! I'll close this issue now, if I have permission to.
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Oct 12 2017
Great, glad that helped! |
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Comment 1 by nyerramilli@chromium.org
, Sep 18 2017